Shaping Lives Reviews 

157
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, helpful, and understanding, often highlighting their tutors for making the learning journey easier and more engaging. Many people appreciate the personalized guidance and encouragement, which significantly boosts their confidence and helps them overcome challenges. The service provided is frequently described as excellent, with reviewers noting the well-structured courses and informative workshops that create a comfortable and effective learning environment. Reviewers often feel that the company's approach makes the entire process smooth and stress-free, with tutors always available to answer questions and provide necessary support. However, some customers also noted initial communication issues at the beginning of their course, including unexpected tutor changes, though these were generally resolved positively with the new tutor providing excellent assistance.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, particularly highlighting their tutors'... See more

User experience

Customers consistently note positive experiences with user experience, with many feeling motivated and happy... See more

Customer service

People report positive experiences with customer service, highlighting the consistent, encouraging, and... See more

Service

Clients share positive opinions on service, with many expressing happiness with the support provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can not be more happy with my tutor Ruth D, she was amazing and helpful and always there to answer any questions and put me at ease, I can not thank her enough for all of her support right through... See more

Rated 5 out of 5 stars

I am currently working through my Level 3 Early Years Educator apprenticeship and I couldn’t recommend this programme enough! My tutor, Sophie Hampshire, has been nothing short of supportive, kind and... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a fab experience with Shaping Lives! Kyra and Kiyana have been amazing throughout the onboarding of our apprentices — so friendly, supportive, and always happy to help with anything.... See more

Company replied

Rated 5 out of 5 stars

I've been working towards my Early Years Level 3 apprenticeship and i've found it a really good experience. Amy has been really helpful answering any questions i have or even doing 1:1 workshops with... See more

Company replied


Company details

  1. Apprenticeship Center
  2. Adult Education School
  3. Career and Education Provider
  4. Education Center
  5. Vocational School

About Shaping Lives

Written by the company

Shaping Lives Animation
About us Apprenticeships Get in touch

About Shaping Lives

Shaping Lives is a specialist provider of Early Years apprenticeships with over 20 years of experience in the sector. We are committed to delivering outstanding training and development programmes designed to support apprentices in building rewarding careers while ensuring exceptional outcomes for children aged 0-5.

Our approach is tailored to meet the unique needs of each apprentice and employer, providing personalised learning journeys that equip apprentices with the skills and knowledge they need to thrive in their roles. With a focus on quality and innovation, we’ve built a reputation as a trusted partner in Early Years education.

Whether you're an apprentice looking to start your journey in Early Years or an employer seeking to develop a skilled workforce, Shaping Lives is here to help you achieve your goals. Together, we are shaping the tomorrow of Early Years education, today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

70 reviews in the last 12 months

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Rated 4 out of 5 stars

Level 5

I’ve just completed my Level 5 with shaping lives and cannot thank Suzanne enough! She has been a great help from start to finish. She has offered a lot of support and been there to advise and guide me throughout my level 5! Thanks again Suzanne xx

7 February 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Rachel, Congratulations on completing your Level 5 apprenticeship, that’s a fantastic milestone. We’re so pleased to hear that your personal tutor supported you from start to finish with guidance, encouragement and clear advice.

Thank you for choosing Shaping Lives, and we wish you every success in your next steps.

Rated 5 out of 5 stars

Passed both level 2 and 3 first time

Suzanne was my tutor for both my level 2 and 3 qualifications and she has been absolutely amazing throughout both. I have always been given the support encouragement and motivation to help get my work completed. Everything has always been explained clearly and in good detail.

5 February 2026
Unprompted review
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Reply from Shaping Lives

Hi Ellie, Huge congratulations on passing both your Level 2 and Level 3 apprenticeships first time. That’s an incredible achievement! We're so glad to hear that your personal tutor supported you with clear guidance, encouragement and motivation throughout your journey. It’s wonderful to know you felt confident and well-supported every step of the way.

Rated 5 out of 5 stars

Incredible

The experience with my personal tutor has been well and truly exceptional. Miranda Girling has been an incredible tutor and has checked in on me during my not soo good days.

28 January 2026
Unprompted review
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Reply from Shaping Lives

Hi Fatuma, Thank you for sharing your experience, it’s lovely to hear how much your personal tutor supported you, especially on the tougher days.

You’ve done brilliantly, and we’re so proud to have been part of it!

Rated 5 out of 5 stars

a massive thank you to Sharon for all…

a massive thank you to Sharon for all the support through my apprenticeship, thank you for believing in me and helping achieve my level 2❤️

9 December 2025
Unprompted review
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Reply from Shaping Lives

Hi Paris,Thank you for your kind words! We’re so pleased to hear that your personal tutor was there to support and believe in you every step of the way.

Huge congratulations on achieving your Level 2 apprenticeship, you should be incredibly proud of yourself. Wishing you all the best in your next chapter!

Rated 5 out of 5 stars

Sharon was truly the best tutor I could…

Sharon was truly the best tutor I could have asked for, and I’m so grateful for her constant support and encouragement throughout the entire process. She always believed in me, even when I doubted myself, and I honestly wouldn’t have been able to do it without her guidance.

1 December 2025
Unprompted review
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Reply from Shaping Lives

Hi Zaynah, Thank you for your review. It’s wonderful to hear how much your personal tutor’s support and belief meant to you throughout your apprenticeship. That kind of encouragement can make all the difference, and we’re so proud to have been part of your journey. Congratulations on everything you’ve achieved, you earned it!

Rated 4 out of 5 stars

I was very fortunate to have an amazing…

I was very fortunate to have an amazing tutor by the name of Sharon , who made learning very positive and engaging. Sharon was very welcoming and made learning fun . Thank you Sharon

24 November 2025
Unprompted review
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Reply from Shaping Lives

Hi Shana, Thank you for your lovely feedback! We’re so glad to hear that your personal tutor made your learning journey feel positive, engaging, and fun. That’s exactly what we aim for, creating a supportive environment where learners feel welcomed and confident. We’re proud to have been part of your experience and wish you every success ahead!

Rated 5 out of 5 stars

I’ve had such a fab experience with…

I’ve had such a fab experience with Shaping Lives! Kyra and Kiyana have been amazing throughout the onboarding of our apprentices — so friendly, supportive, and always happy to help with anything. Everything has been made so easy thanks to them!

Our tutor, Sarah, has also been fantastic — she’s lovely, super supportive, and really engages with the team and learners.

Honestly couldn’t recommend Shaping Lives enough — they’ve been brilliant from start to finish!

11 November 2025
Unprompted review
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Reply from Shaping Lives

Hi there, Thank you so much for your lovely review! We’re delighted to hear that your experience with Shaping Lives has been so positive. From the initial onboarding through to the ongoing support from your personal tutor, it’s fantastic to know our team made the process smooth, friendly and engaging for everyone involved.

Supporting employers and learners every step of the way is exactly what we’re here for, so thank you for trusting us and for the glowing recommendation!

Rated 4 out of 5 stars

I've completed my level 3!!

My tutor Angela Williams was an absolute star and breathe of fresh air to work with. She kept pushing me and helped me organise the difficulties I was facing. Whether they were personal or from my experience of the apprenticeship itself, Angela made things so much more clearer for me. Although my experience from the apprenticeship itself could have been managed better. I had to go through atleast 4 other tutors until I got to Angela and my coursework and other areas were not up to standard. But we got there in the end. Thank you so much once again, Angela xxxx

15 September 2025
Unprompted review
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Reply from Shaping Lives

Hi Parvan, Congratulations on completing your Level 3 apprenticeship! While we’re sorry to hear that parts of your journey didn’t meet expectations, we’re incredibly proud that you stayed determined and finished strong. Thank you for your honest feedback, and for letting us be part of your journey. Wishing you all the best in your next chapter!

Rated 5 out of 5 stars

Angela was an excellent tutor

Angela was an excellent tutor. She made my level 3 feel easy and no stress. The course itself was very explanatory and made you feel you could do it.

3 September 2025
Unprompted review
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Reply from Shaping Lives

Hi Ali, Thank you so much for your kind words! It’s great to hear that your personal tutor helped make your Level 3 apprenticeship feel clear, manageable, and stress-free.

We’re passionate about making learning feel accessible and achievable, and it’s brilliant to hear you felt supported and confident every step of the way.

Rated 5 out of 5 stars

The most amazing training providers

I had such a wonderful experience being trained by Shaping Lives and I had the most amazing tutor - Amy. I had a lot going on throughout my apprenticeship, but Amy supported me through listening to me, giving me someone to talk to and lessening the pressure on me. Amy was also the reason I managed to finish my Level 3 early to meet the University application deadlines. I recieved my grade today - a distinction - and I could not have done it without such an amazing tutor.

13 August 2025
Unprompted review
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Reply from Shaping Lives

Hi Bethany,

What an incredible achievement, congratulations on your distinction! We're so pleased to hear that your personal tutor was such a strong source of support throughout your apprenticeship, especially during a busy and challenging time.

Thank you for letting us be part of your journey, your future is bright!

Rated 5 out of 5 stars

Sharon made my level 3 qualification a…

Sharon made my level 3 qualification a breeze. Was helpful and clear in what needed to be done. Definitely recommend her.

27 June 2025
Unprompted review
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Reply from Shaping Lives

Hi Holley, Thank you for your feedback! We’re so glad to hear that your personal tutor made your Level 3 apprenticeship a smooth and positive experience. Wishing you all the best in your next steps!

Rated 5 out of 5 stars

A big thank you to Sharon for all her…

A big thank you to Sharon for all her support throughout my apprenticeship. Sharon helped me make my dreams into reality. Could of not done it without her 😊 xx

26 June 2025
Unprompted review
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Reply from Shaping Lives

Hi Chanelle, Thank you for your lovely words! We're so pleased to hear that your personal tutor was such a big part of your apprenticeship journey.

Huge congratulations on everything you’ve achieved, and we’re proud to have been part of your success! 😊

Rated 5 out of 5 stars

A wonderful experience

A wonderful experience! I spent 3 years doing both my level 2 and 3 and the tutors were phenomenal! Hannah my tutor was always so kind and understanding and helped me throughout my apprenticeship! I really struggled with home life matters at one stage and hannah was just amazing she helped me so much and made things a little less stressful she was truly amazing throughout my apprenticeship I am very grateful to have had such a kind tutor! ♡♡♡

18 April 2025
Unprompted review
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Reply from Shaping Lives

Hi Sophie, Thank you so much for sharing your journey with us!

It’s wonderful to hear that your personal tutor supported you with such kindness and understanding throughout both your Level 2 and Level 3 apprenticeships. Life can throw challenges our way, and we’re so proud that your tutor helped make things a little easier during those times. You’ve shown such strength and dedication—congratulations on everything you’ve achieved! ♡

– The Shaping Lives Team

Rated 5 out of 5 stars

Corrine x

Corrine is an Amazing tutor! She didn’t let me give up when I was very close to and she helped me through it all, couldn’t of asked for anyone better xx

18 June 2025
Unprompted review
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Reply from Shaping Lives

Hi N C, Thank you for such a lovely review!

We’re so pleased to hear that your personal tutor was right there with you when things got tough, and helped you keep going. At Shaping Lives, we’re all about building confidence and resilience, and it sounds like your tutor did exactly that. You should be really proud of how far you’ve come! 🌟

The Shaping Lives Team

Rated 5 out of 5 stars

Miranda helped me to get on track and…

Miranda helped me to get on track and gave ne the motivation I needed thank you for all your help and support.

5 June 2025
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Courtney, Thank you so much for your kind words! We're thrilled to hear that your personal tutor helped you get back on track and gave you the motivation you needed.

You've got this, and we’re proud to be part of your journey! 🌟

Rated 5 out of 5 stars

We have had an outstanding experience…

We have had an outstanding experience working with Shaping Lives They are truly excellent - professional, transparent, and extremely supportive at every step. Louise Bromhall, in particular, has been fantastic, making the whole process smooth and stress-free.

Paragon Skills take care of everything: they recruit all our apprentices, carefully screen candidates before they come to us, and arrange interviews. One of the biggest benefits is that their service is free — they even arrange the funding so we don’t have to pay the usual 5% employer contribution.

It’s genuinely hassle-free; just a quick email or call to Louise and the team, and they sort everything out quickly and efficiently. We couldn't recommend Shaping Lives and Louise highly enough for any business looking for a seamless apprenticeship solution.

7 May 2025
Unprompted review
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Reply from Shaping Lives

Hi Mehreen,

Thank you so much for your glowing review! We're absolutely delighted to hear that your experience with Shaping Lives—and especially with Louise—has been so smooth and supportive. We’re proud to take the hassle out of the apprenticeship process, from recruitment to funding, so you can focus on growing a brilliant team.

It’s a pleasure partnering with you, and we look forward to continuing to support your business with passionate, well-prepared apprentices! 💼🌟

Rated 5 out of 5 stars

support during apprenticeship!

this is a excellent company to have support from during your apprenticeship! My assessor Sharon was so reassuring & help me with my confidence at lot! she was always there to help and answer any questions i had! thank you!!

30 April 2025
Unprompted review
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Reply from Shaping Lives

Hi Nieve! 💚 Thank you for such a lovely review! We’re over the moon to hear how much Sharon’s support meant to you—she’s brilliant at helping learners grow in confidence. It’s amazing to see how far you’ve come, and we’re so proud to have been part of your journey. Keep shining—you’ve got a bright future ahead! 🌟

Rated 5 out of 5 stars

I have just completed my level 3

I have just completed my level 3, with distinction! It took me a while due to having a very difficult time getting through, firstly with a different company! My Tutor Sharon was very supportive and guided me through to my EOPA. I finally got there with Sharon's support 🙌

1 March 2025
Unprompted review
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Reply from Shaping Lives

Massive congratulations on achieving your Level 3 with a distinction Kate – what an incredible accomplishment! 🎉 We're so proud of your perseverance, especially after a challenging start elsewhere. It's wonderful to hear how Sharon's support helped guide you through to the finish line. She’ll be over the moon to know she made such a difference. Wishing you all the best in your next chapter – you’ve absolutely earned it!

Rated 5 out of 5 stars

I did my Level 3 Childcare…

I did my Level 3 Childcare qualification with Shaping Lives! I was supported by Sharon constantly and had access to contacting her easily. She was able to really help me and answer anything at all to aid me to pass my course. Couldn’t be more grateful to her and shaping lives for helping me with this course 😃

28 March 2025
Unprompted review
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Reply from Shaping Lives

Hi Mee! 🎉 Huge congratulations on completing your Level 3 Childcare qualification – what an amazing achievement! It’s wonderful to hear how much your personal tutor’s support helped you along the way.

We’re so proud to have been part of your journey and can’t wait to see the impact you’ll make in Early Years. Keep shining – you’re shaping little lives and your own! 🌟

Rated 5 out of 5 stars

Finishing my second qualification! Thank you Zoe!!

I have just finished my level 3 childcare qualification!! I completed my level 2 with the same company and I couldn’t be happier with my whole experience. I was very lucky to have the wonderful Zoe as my teacher for both qualifications. Zoe is truly an amazing teacher. She always made sure I was okay and gave me any support she could provide. My whole experience has been filled with fun laughter and learning. I suffer with dyslexia and never thought I would be able to complete a qualification let alone 2. I couldn’t have done this without the amazing team and specially Zoe who truly always went above and beyond. I would highly recommend!! Thank you too everyone!!!

27 February 2025
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Wow, Lp, huge congratulations on completing your Level 3 qualification! 🎉👏 We’re absolutely thrilled to hear how much you’ve enjoyed your journey with us—and twice over!

💪✨ Learning should always be filled with fun, laughter, and growth, and we’re so proud to have been part of your journey. Wishing you all the best for the future—keep shaping lives! 🌟

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