Albeit slightly earlier than suggested but shouldn’t complain. Very helpful, courteous and polite. Carried the mattress into the house and left it where I wanted it. Impressed that they were cheerful... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Communication wise the company is A1. I cannot fault the emails I recieved notifying me of how/when my parcel would be delivered. However, I did leave a note on one email stating if I wasn't at home,... See more
Company replied
Excellent communication. Notified of the time slot via email and text. Tracking link was good and easy to use. The delivery men called 40mins before arrival. On arriving both men were very considerat... See more
Company replied
SGK is the benchmark that all courier companies should be aiming for. Can't fault them - timely and clear communication and delivered when promised. Two delivery guys were pleasant and were happy to d... See more
Company replied
Company details
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping Company
- Shipping Service
- Storage Facility
Written by the company
We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.
Contact info
United Kingdom
- 01902 962575
- info@sgkdistribution.co.uk
- sgkdistribution.co.uk
4.7
Excellent
29K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great
Great. On time, efficient and courteous delivery guys (Sachin and Ansh).
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear M Lunesu,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Quick and helpful
Quick, helpful, tidy and good communication. Thank you.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Oli,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Unfortunately I am extremely…
Unfortunately I am extremely disappointed in our delivery service today! We paid extra delivery fees to be able to have our carpets delivered to the rooms they needed to be in. I did this as I knew I wouldn’t be able to be home for the delivery and my elderly grandad would instead stay at mine to let the delivery people in. Upon arrival they refused to take the carpets into the house claiming they wouldn’t be able to bend them round the door. They also refused to take them through the back gate and through my large double patio doors. They were going to leave them on my drive way until my grandad insisted they used my front window to get them into the lounge. At this point although the agreed they stayed outside and pushed the carpets in leaving my elderly grandad to guide / pull them through!!! After calling him to see how it had gone he was flustered and said they were just really difficult and made the process quite stressful for him! I am extremely disappointed and would like my delivery fees back!
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Chloe Leeks,
Thank you for bringing this to our attention, and we are very sorry to hear about your experience with the delivery today.
Unfortunately, due to the large size of the carpet rolls, the delivery team were unable to bend them safely through the doorway as requested. However, we completely understand your frustration, especially as you had paid for room delivery and the situation caused unnecessary stress for your elderly grandad.
We appreciate your feedback and will be liaising with the retailer to ensure this limitation is made clearer on their website for future deliveries.
Please accept our sincere apologies for the inconvenience caused.
Many Thanks,
The SGK Team
Great Customer Service
Jarmangit megat and Gautami delivered our items with great care. They put them where we wanted them, unpacked them and assembled them. They were very polite and extremely careful when entering our property with the goods.AA*.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Hazel Andrews,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent service
Excellent service, second delivery with this company, and would highly recommend them. Very prompt and polite, very satisfied, thank you.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Elaine,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent communication regarding time…
Excellent communication regarding time slots and tracking. Polite and helpful staff.
They were due to assemble the furniture and identified product damage. Contacted their office.
But rather than take away the damaged items, they left me with parts that I can’t do anything with.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Suresh,
Thank you very much for your feedback and the 4-star rating.
We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.
It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.
Many Thanks,
The SGK Team
Brilliant came before estimated time…
Brilliant came before estimated time and dropped the flooring inside property. Very polite
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Bustan Khan,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Would recommend 100%!
We had a 2-man delivery and it couldn’t have gone smoother. I got a call to confirm my delivery slot earlier in the week and on the day they gave me a more exact time that I could track online. They even made up my sofa upon delivery!!! So chuffed, thank you!
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Rachael F,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Paul and Sam delivered corner group
Paul and Sam delivered corner group. Top drawer service
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Andrew Low,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Parvez and antandeep were very polite…
Parvez and antandeep were very polite taking of shoes and calling prior to delivery. I’ve been informed through the whole delivery and would recommend this company. Thank you
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Linda Brennan,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Good communication via email and text…
Good communication via email and text message regarding delivery date and 3 hour slot. Received a phone call from the delivery team telling me they were 30 minutes away. Arrived within that time and were very helpful and delivered the parcels with care.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear James Beever,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Good Delivery Service
Good communication, easy to follow on the app. Thanks to the tracking on the app I was able to be home on time - they were bang on what the app estimated.
Efficiently delivered my item then went on their way.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Pam Forsythe,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Kept in contact from the start
Kept in contact from the start, polite and respectful.
Delivery men rang to advise how near they were couldn’t be more pleasant.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Mary F,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent and Timely Deliver
The delivery was on time and the staff carried the heavy chest of drawers upstairs to the bedroom, which was greatly appreciated.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Bruce McKay,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Phoned to let me know approximately…
Phoned to let me know approximately time of arrival, delivered, friendly and no problem
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Customer,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Albeit slightly earlier than suggested…
Albeit slightly earlier than suggested but shouldn’t complain. Very helpful, courteous and polite. Carried the mattress into the house and left it where I wanted it. Impressed that they were cheerful and professional even after having driven down from Birmingham to Cornwall through the night. Thanks
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Customer,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent service.
Good communication from your delivery guys. Bang on time 8.45am which is fantastic seeing as its a Monday morning and travelled from Birmingham 👍
Very polite guys, thank you.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Tony,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Already wrote an in-depth review of…
Already wrote an in-depth review of experience trying to arrange a delivery time for pm slot but repeatedly book for very early morning to deliver Roseland furniture. I was advised by Sam at Roseland delivery booked this morning was cancelled and afternoon slot would be arranged. However, they turned up at just after 8am when I was not there and my disabled husband had to struggle to get to the door to answer. ..disgraceful service. The 2 lads were nice enough tho although they found it amusing which upset my husband. Why was this delivery not cancelled as advised….i only hope when I open the box the item is not damaged as dread to think of having to return it.
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Marie,
Thanks for your feedback, and we’re sorry for the experience.
We will look into this.
Please check the item when you can. If there are any issues or damage, please let us know and we will work with you to get this resolved as quickly as possible, including arranging a replacement or collection if needed.
Many Thanks,
The SGK Team
Very fast and professionally done.
Very fast and professionally done.. very happy with the service
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Dee Sharpe,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent communication
Excellent communication, on time too, lovely chaps and helpful too
8 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear SP Sarah,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
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