Very professional delivery service. I ordered an Origin mattress and SGK delivered it. They called hours beforehand to let me know their ETA and sent a message when they hit traffic telling me about... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely excellent delivery service. We were advised a few days in advance of a 3 hour time slot, then on the morning we got regular updates, then a precise time for delivery. Our house is not on a... See more
Company replied
Albeit slightly earlier than suggested but shouldn’t complain. Very helpful, courteous and polite. Carried the mattress into the house and left it where I wanted it. Impressed that they were cheerful... See more
Company replied
Excellent communication. Notified of the time slot via email and text. Tracking link was good and easy to use. The delivery men called 40mins before arrival. On arriving both men were very considerat... See more
Company replied
Company details
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping Company
- Shipping Service
- Storage Facility
Written by the company
We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.
Contact info
United Kingdom
- 01902 962575
- info@sgkdistribution.co.uk
- sgkdistribution.co.uk
4.7
Excellent
30K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wish all delivery companies were like…
I wish all delivery companies were like this. I got a 3 hour slot offered which I could accept or amend. Then on the day they called when 30 minutes away. Very polite and efficient. Thank you Harjeet and Ajay.
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Susan Thomson,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very efficient service
Very efficient service - I was given a slot 10-1pm. At 9.20am they called to say they would be with me in 30-40 minutes. At 10.10 they arrived and delivered the mattress to the room of my choice - couldn't ask for more.
20 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Paula Byrne,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Prompt
Arrived on time and the lads carried it upstairs for and were very polite, thanks
20 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Peter Holmes,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Kept up to date with delivery
Kept up to date with delivery , the boys were well mannerd, and had no issue carrying the large sideboard down 25 steps I was very grateful thank you
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Carol Carter,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Really good level of service
Excellent communication regarding time slots and tracking. We also really appreciated the politeness and helpfulness of the delivery guys.
14 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear I,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent service.
Excellent service.
Very friendly and kind.
Extremely polite on the phone and in person.
20 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Maria Rodrigues,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent service
The delivery was on time. Great communication . The gentleman were very pleasant and polite . Overall I have no complaints. Would recommend
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Kim Harvey,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Unhappy customer to very grateful customer!
I bought a fridge freezer for my top floor flat, which was up 3 flights of stairs. I wrote a note on my order that I'd need them to carry it up for me. They rang about an hour before delivery, and said it's only scheduled for doorstop delivery. I practically begged them to take it up for me, and they still said no so I told them how unhappy I was and would be complaining, and shut the door. However 2 seconds later, they knocked and said they would do it for me as I'm a single female. Very happy that they finally gave in, even if it's against their policy or the place it was ordered from didn't instruct them correctly.
20 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Kate Ashworth,
Thank you very much for your feedback and the 4-star rating.
We sincerely appreciate your support and are pleased to know that your experience with us met your expectations.
It is always our goal to provide a high quality service, and your kind words encourage us to continue striving for excellence.
Many Thanks,
The SGK Team
Fantastic delivery
Clear communication from the start even text me 30 minutes before arrival and turned at 7.20am! Before I had to leave for work.
Driver was polite, patient and tidy.
Why can’t every delivery service be like this if I could give 6 stars I would!
20 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Will,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Pleasure. To deal with
Let me know they were coming earlier than expected . Put item where I wanted it. Very polite and professional guys. Thank you
20 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Customer,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent communication from them
Excellent communication from them, the delivery men were very polite and helpful, even concerned that it was raining and may get my floor wet or dirty from their shoes. great service thank you.
14 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Ronald Murray,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The delivery men were very polite and…
The delivery men were very polite and respected my property. They arrived on time (more or less)
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Paula Bates,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent service arrive when they say…
Excellent service arrive when they say and kept in contact
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Catherine Kerr,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The 2 delivery guys were very polite…
The 2 delivery guys were very polite and arrived 40 mins into my 3 hour timeslot, having travelled 200+ miles from Birmingham and delivered my new mattress to the right room I requested. Good all round service, Thank you.
20 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Derek Hodgson,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivered ontime
Delivered ontime, received phone call saying when they would arrive.
Delivery men were polite and efficient
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Smegs,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very impressed
Very impressed, well organised delivery schedule.
Day and time slot arranged by email. On the day had a 2 hour time slot and the driver phoned when they were an hour away. Phoned again when they were a few minutes away.
The 2 guys were very polite and courteous, asking if it was ok walking in on my carpet. They also asked if I needed any extra help as the delivery had filled my hall way. A credit to your company. Thank you
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear S Harris,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent service
Regular updates, phone call advising of delivery time and polite and efficient staff. Thank you!
20 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear B Finch,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Reply from SGK Distribution Ltd
Dear Catherine,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent service absolutely brilliant
Excellent service absolutely brilliant
18 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Customer,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Really great delivery service
Really great delivery service. They even did a double check with a phone call to make sure I didn’t need help to assemble my product which was really nice of them. Thank you
19 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Leanne,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
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