Excellent Results First time user of Service.com.au. Stumbled across it by accident. Amazed by the rapid responses from suppliers. Spoilt for choice, & selected a local tradie who attended the nex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our hot water system burst and I needed the replacement of hot water unit urgently. I contacted Ryan from Statement Plumbing and Metal Roofing through Service. com. Ryan made time on a very busy day... See more
Company replied
I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Chris... See more
Company replied
First time trying this website and it was easy to find the appropriate services. Three people came out to quote the job and put forward their views on how to proceed. All were extremely personable. No... See more
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4.6
Excellent
261 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Fantastic First Experience with Services.com.au
I hadn’t heard of Services.com.au before it came up in a Google search, but I’m glad I found it. The registration and setup were quick and straightforward. I was looking for gardening services and was able to create a job listing with my exact requirements. Quotes started coming in instantly via email, and I also received text notifications.
I could review each company, ask questions, and send photos easily — the whole process was simple and efficient. I highly recommend this service and will definitely use it again.
1 March 2026
Unprompted review
Reply from Service.com.au
Hi Vanessa,
Thank you so much for the wonderful review! We are so glad we popped up in your search and that your first experience with Service.com.au was such went very well.
It’s great to hear that the registration and job listing process felt straightforward for you.
We’re thrilled you found the perfect gardening service for your needs. Thank you for the high recommendation—we look forward to helping you with your next project!
Kind regards,
The Service.com.au Team
Quick, responses from trades
I received multiple responses from plumbers within an hour of posting the job & completed the following morning
19 February 2026
Unprompted review
Reply from Service.com.au
Hi Simon,
Thank you for the great review! We are pleased to hear that you received multiple quotes from plumbers within just an hour of posting your job.
Getting everything finished by the next morning is a brilliant outcome. Service.com.au is designed to connect customers with the right tradies quickly, and we’re so glad our platform could facilitate such a fast, effective solution for you.
Thank you for choosing Service.com.au—we look forward to helping you with any future projects!
Kind regards,
The Service.com.au Team
Have used Hi Pages in the past and had…
Have used Hi Pages in the past and had damaged done and they couldn't care. It was good to have a phone call from a representative of Service.com.au to find out if we were happy with the workmen they recommended. They clearly take pride with the service people they recommend
14 February 2026
Unprompted review
Reply from Service.com.au
Dear Angela,
Thank you for providing your feedback.
We are pleased to hear that you appreciated the follow up call from our team. It is important to us that we maintain a high standard for the businesses that use our platform to connect with customers.
Our team takes pride in facilitating these connections, and your comments regarding our representative will be passed on to them. We are glad we could provide a more positive experience as a third party service.
Kind regards,
The Service.com.au Team
Exceptional work by Al.
Service was exceptional Al went above and beyond on a day of 42c to help me choose the correct ground cover and even delivered it to my house. very happy with an ecxeptional job. everyone has commented how great the finished prooduct looks.
28 January 2026
Unprompted review
Reply from Service.com.au
Dear Robyn,
Thank you for sharing your feedback with us.
We are pleased to hear that you had an exceptional experience with the service provided. It is great to know that Al went above and beyond to assist with your ground cover selection and delivery, especially in such challenging weather conditions.
While we operate as a third party platform to connect customers with local businesses, we value hearing about successful job outcomes. Your kind words regarding Al will be passed on to him directly.
Kind regards,
The Service.com.au Team
Great thank you
3 February 2026
Unprompted review
Reply from Service.com.au
Dear Dalal,
Thank you for providing your feedback.
We are pleased to hear that you had a positive experience with our platform.
As a third party service, our goal is to simplify the process of connecting customers with businesses, and we appreciate your support.
Kind regards,
The Service.com.au Team
Happy with service
Happy with service.
Always gets the job done quickly .
Very happy.
16 January 2026
Unprompted review
Reply from Service.com.au
Dear Maria,
Thank you for providing your feedback.
We are pleased to hear that you are happy with the service and that your requirements are addressed quickly.
As a third party platform, we aim to facilitate efficient connections between customers and businesses, and we appreciate your continued support.
Kind regards,
The Service.com.au Team
Company kept in contact with me on…
Company kept in contact with me on several occasions over past 2 months by email, text and phone. Very helpful and very reliable. Would highly recommend Service.com.au to everyone.
3 February 2026
Unprompted review
Reply from Service.com.au
Dear Margaret,
Thank you for providing your feedback.
We are pleased to hear that our team kept in contact with you across multiple channels over the past two months. It is our goal to be helpful and reliable throughout your experience with our platform.
As a third party service, we aim to provide consistent support while connecting customers with businesses. We appreciate your recommendation to others.
Kind regards,
The Service.com.au Team
Easy to access and user friendly
Easy to access and user friendly.
Had response to service request quickly and was followed up by Service team to see if I had found a suitable person to complete the work.
23 January 2026
Unprompted review
Reply from Service.com.au
Dear John,
Thank you for providing your feedback.
We are pleased to hear that you found our platform easy to access and user friendly. It is important to us that service requests receive quick responses and that our team follows up to ensure you have found a suitable person for your requirements.
As a third party service, we aim to provide a reliable connection between customers and businesses. We appreciate you sharing your experience with us.
Kind regards,
The Service.com.au Team
Service seeking was great
Service seeking was incredibly helpful.
I found a great lawn mowing guy and the whole process was seamless and fast. I highly recommend using this service
Vanessa
5 January 2026
Unprompted review
Reply from Service.com.au
Dear Vanessa,
Thank you for providing your feedback.
We are pleased to hear that your experience with our platform was helpful and that the process was seamless and fast. It is great to know that you found a suitable lawn mowing service for your requirements.
As a third party service, our goal is to facilitate efficient connections between customers and businesses. We appreciate your recommendation to others.
Kind regards,
The Service.com.au Team
Efficient and problem resolved without…
Efficient and problem resolved without fuss
16 January 2026
Unprompted review
Reply from Service.com.au
Hi Jan,
Thank you for taking the time to leave a review. We’re really pleased to hear that your experience was efficient and that the issue was resolved quickly and without fuss.
That’s exactly what we aim for, making the process simple and stress free while helping you get the right outcome. We appreciate you choosing Service.com.au and sharing your feedback.
Kind regards,
The Service.com.au Team
Very prompt in responses to my requests…
Very prompt in responses to my requests and follow ups after the service was provided.
15 January 2026
Unprompted review
Reply from Service.com.au
Hi Suren,
Thank you for taking the time to share your feedback. We’re glad to hear you were happy with the prompt responses and the follow up after the service was completed. Providing clear communication and support throughout the process is important to us.
We appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
The Service.com.au Team
Just a quick review
I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Christmas time. Job was done professionally as quoted by Andy. Would definitely recommend.
Cheers, Katherine
31 December 2025
Unprompted review
Reply from Service.com.au
Hi Katherine,
Thanks so much for taking the time to leave a review. We’re really glad to hear Service.com.au helped you find a great sparky so quickly, especially during the busy Christmas period. It’s great to know you received multiple responses, a fair quote, and that Andy completed the job professionally as expected.
We appreciate the recommendation and would be happy to help again whenever you need.
Kind regards,
The Service.com.au Team
Reply from Service.com.au
Hi Callum,
Thank you for sharing your experience. We’re glad to hear that the process was simple and that you were able to find a contractor the very next day.
Kind regards,
The Service.com.au Team
I got the right guy for the job and…
I got the right guy for the job and everything sorted with in a week
18 December 2025
Unprompted review
Reply from Service.com.au
Hi there,
Thank you for sharing your experience. We’re glad to hear you were able to find the right person for the job and have everything sorted within a week. It’s great to know the platform made the process quick and efficient for you.
Kind regards,
The Service.com.au Team
Dodgy tradesman
I used the website service.com.au to put out a fencing job request. H&M Landscape and Gardens, run by Hayden William Rixon (ABN: 24522620201), responded to the request.
I made the error of telling him I was abroad and, claiming insecurity, he demanded an upfront payment of $14,500 to go ahead with the job. Having spent weeks searching for alternative tradesmen, I reluctantly agreed and made the payment.
He later dumped fencing materials on the property and never built the fence.
The OFT took the matter to court on 8th December 2025 and convicted him of a breach of consumer law. Prior this, service.com.au did next to nothing, claiming to have tried to contact the tradesman but nothing else.
The reason I hold service.com.au partially responsible is that it had given me the impression that this tradesman had been vetted, what with the 3 green ticks next to his name. It was very obvious that nobody had ever vetted this guy, who not only had made numerous criminal court appearances, but didn't even have a building license.
2 January 2025
Unprompted review
Reply from Service.com.au
Hi Matthew,
Thank you for sharing your experience. We are very sorry to hear about what you went through and understand how upsetting this situation would have been.
service.com.au is a third party platform that connects customers with independent businesses. We do not employ, manage, or oversee the work or payment arrangements of the businesses listed on our site.
We would like to clarify an important point regarding verification. At the time you were contacted, the business you referenced was unverified, which is the lowest level of verification on our platform. They did not hold full verification status, and no green verification ticks were displayed to indicate vetting or endorsement. Verification on our platform is not a guarantee of licensing, qualifications, or conduct, and we always recommend customers independently confirm licences, insurance, and avoid large upfront payments.
Once we became aware of the concerns raised, the business was removed from our platform. We take reports of this nature very seriously and act promptly when issues are identified.
While we are unable to investigate or resolve disputes between customers and independent businesses, we do appreciate you bringing this to our attention. If you would like to discuss this further, please contact our support team directly so we can review your account and provide any assistance available from our side.
Kind regards,
The Service.com.au Team
Reply from Service.com.au
Hi Urmila,
Thank you for your feedback. We’re glad to hear you had a great experience using Service.com.au.
Kind regards,
The Service.com.au Team
Kai was very helpful and polite and…
Kai was very helpful and polite and resolved the issue immediately.
16 December 2025
Unprompted review
Reply from Service.com.au
Hi Tony,
Thank you for your feedback. We’re glad to hear that Kai was helpful, polite, and able to resolve the issue promptly. We appreciate you taking the time to share your experience.
Kind regards,
The Service.com.au Team
Excellent old fashioned customer service.
Excellent old fashioned customer service in including initial enquiries, arranging numerous services, follow up & then final call back after completion!!
15 December 2025
Unprompted review
Reply from Service.com.au
Hi Captain Jim,
Thank you for your wonderful feedback. We’re delighted to hear that you experienced excellent, old-fashioned customer service from your initial enquiry through to follow-up and final call back after completion. It’s great to know the full process felt supportive and well managed.
Kind regards,
The Service.com.au Team
Reply from Service.com.au
Hi Sammy,
Thank you for your feedback. We’re glad to hear you found Service.com.au easy to use and appreciated the fast response time. It’s great to know the platform worked well for you.
Kind regards,
The Service.com.au Team
Easy to use and a few replies by the…
Easy to use and a few replies by the next morning. I'd be happy to use the service again.
18 November 2025
Unprompted review
Reply from Service.com.au
Hi Damien,
Thank you for sharing your experience. We’re glad to hear the platform was easy to use and that you received a few replies so quickly. It’s great to know you’d be happy to use the service again.
Kind regards,
The Service.com.au Team
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