Service.com.au Reviews 

261
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the online platform for being extremely user-friendly, allowing them to quickly and easily submit service requests and receive remarkably fast responses from various service providers. Many consumers also appreciate the polite and professional staff, noting that the completed jobs met their expectations at very reasonable rates. However, some people mentioned facing challenges with lead generation services, noting that many received irrelevant business inquiries or experienced frustrating delays. Others expressed disappointment regarding unexpected additions to their accounts or felt that certain professional service providers were inadequately vetted before being recommended.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick responses and seamless connections to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Staff

Consumers find staff to be positive, highlighting that technicians and tradespeople are polite, efficient,... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that tradespeople are quick to reply... See more

Price

Customers had great satisfaction with price, expressing appreciation for the excellent final rates and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Results First time user of Service.com.au. Stumbled across it by accident. Amazed by the rapid responses from suppliers. Spoilt for choice, & selected a local tradie who attended the nex... See more

Company replied

Rated 5 out of 5 stars

Our hot water system burst and I needed the replacement of hot water unit urgently. I contacted Ryan from Statement Plumbing and Metal Roofing through Service. com. Ryan made time on a very busy day... See more

Company replied

Rated 5 out of 5 stars

I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Chris... See more

Company replied

Rated 5 out of 5 stars

First time trying this website and it was easy to find the appropriate services. Three people came out to quote the job and put forward their views on how to proceed. All were extremely personable. No... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

261 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(261)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service all Round!

The site was easy to use and set up. Timely notifications were received and it was easy to communicate with prospective contractors. Post service check up was undertaken by the customer service team, who were always helpful and polite.

19 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Fiona,

Thank you for taking the time to leave such a thoughtful review. We’re really glad to hear the site was easy to use and that the notifications and messaging made the process smooth when connecting with contractors.

It’s also great to know our customer service team’s follow up and support were helpful throughout. We appreciate your feedback and are pleased the experience was a positive one.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

It was my first time using this service…

It was my first time using this service and it was a breeze to put up my request. Most surprising was the quick calls I received from various providers and I was able to choose the appropriate one suiting my convenience and budget. Highly recommend this service.

26 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi V Joseph,

Thank you for sharing your experience. We’re delighted to hear that your first use of Service.com.au was smooth and that you received quick responses from multiple providers. It’s great to know you were able to choose the right tradie to suit your convenience and budget. We truly appreciate your recommendation!

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Service.com.au is easy to use

Service.com.au is easy to use. There are few experienced professionals to choose from.
Easy to communicate with service providers.

30 October 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Kevin,

Thank you for sharing your experience. We’re glad to hear you found Service.com.au easy to use and that communication with service providers was straightforward. It’s great to know you had access to experienced professionals to help with your job.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

very fast on contact and communicate.

11 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Joseph,

Thanks for your feedback. We’re glad to hear you had a quick and smooth experience with communication from the trades. It’s great to know the platform helped you connect with someone promptly.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

ease of accessing trades

13 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Vishnu,

Thank you for your review. We’re pleased to hear you found it easy to access trades through our platform. It’s great to know the process worked well for you.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Simple and seamless process

The process of setting up a job request was simple and straightforward. Managed to get a few quotes fairly quickly, in which i was able to select one who did a good job. Will definitely use Service.com.au again for any other needs.

20 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Vhinod,

Thank you for sharing your experience. We’re really glad to hear the process felt simple and seamless, and that you received quotes quickly and found the right person for the job. It’s great to know you were happy with the work completed.

We appreciate you choosing Service.com.au and look forward to helping again whenever you need.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Found someone for my tap repairs very…

Found someone for my tap repairs very quickly. Very happy with his work.

18 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Pat,

Thank you for your review. We’re pleased to hear you were able to find someone quickly for your tap repairs and that you were happy with the work completed.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Cheap

Cheap. Friendly handyman

8 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Nasrullah,

Thanks for sharing your experience. We’re glad to hear you found a friendly handyman at a good price through our platform. It’s great to know the service met your expectations.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Joe's Mows and Concreting…

Joseph from Joe's Mows and Concreting was very good and thorough in completing a site inspection before quoting the job, checking for site access and desired position of the garden shed slab.
Due to rain/weather delay, Joseph rescheduled the job and arrived punctually on the new day, promptly starting preparation works. Upon completion all equipment was removed and the site cleaned, leaving us with a wonderful new slab for our new garden shed.

17 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Rob,

Thank you for sharing your experience. We’re delighted to hear that Joseph from Joe’s Mows and Concreting provided such a thorough and professional service, from the site inspection through to completion. It’s great to know he managed the rescheduled job punctually and left the site clean, resulting in a wonderful new slab for your garden shed.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

I found this a very easy process

I found this a very easy process.
Not only was it easy it was quick.
I had it all finished within days of the initial enquiry.
The person l used was in close proximity to where I live which was an extra bonus.
I will use this process again if need be.

3 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Nerida,

Thank you for sharing your experience. We’re delighted to hear that you found the process both easy and quick, and that everything was completed within days of your initial enquiry. It’s also great to know that the tradie was conveniently located near you. We look forward to assisting you with any future projects!

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

I asked for plunmbing

I asked for service, got several interests and solved my problem at a price that was way lower then previously acquired

11 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi there,

Thank you for sharing your experience. We’re delighted to hear that you received multiple responses and were able to solve your problem at a price lower than you had previously found. It’s great to know the platform helped make the process efficient and cost-effective for you.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Easy and good results

Easy and good results, several tradesmen got in contact, job done within 24 hours great service thank you.

5 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Paul,

Thank you for sharing your feedback. We’re delighted to hear that you found the process easy, received multiple responses from tradesmen, and had your job completed within 24 hours. It’s great to know you were happy with the service!

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

review

I received an immediate response from two qualified professional tradespeople and I selected one and I am very happy with the work they did and with the cost.

3 November 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Lesley,

Thank you for sharing your experience. We’re delighted to hear that you received prompt responses from qualified tradespeople and that you were happy with both the work and the cost. It’s great to know the platform helped you find the right tradie efficiently.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

The variety of professionals reaching…

The variety of professionals reaching out and quoting for jobs made this a great platform

29 October 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi there,

Thank you for sharing your feedback. We’re delighted to hear that the variety of professionals reaching out made your experience on Service.com.au a positive one. It’s great to know the platform helped you find the right tradesperson for your job.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience! Good User experience and easy to use.

No product usage fees, hence cost your job less.

1 October 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Maddy,

Thank you for sharing your experience. We’re delighted to hear that you found Service.com.au easy to use and that the platform provided good value for your job without any additional product usage fees. We appreciate your feedback and are glad the process was smooth for you.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Prompt response to my inquiry

Prompt response to my inquiry. Helpful staff who kept in touch ensuring I was happy with the service

7 October 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Sheila,

Thank you for sharing your feedback. We’re delighted to hear that you received a prompt response to your inquiry and that our staff kept in touch to ensure you were happy with the service. Your kind words are greatly appreciated.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Residential mowing Ipswich Qld

Simple to list job request. Extremely quick response from interested providers

8 October 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Angela,

Thank you for sharing your experience. We’re so glad to hear you found it simple to post your mowing job and that you received quick responses from interested providers in Ipswich. It’s great to know the process worked efficiently for you.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Job was up immediately and quotes came…

Job was up immediately and quotes came in straight away.

4 October 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Steve,

Thank you for your feedback. We’re glad to hear your job was listed straight away and that you received prompt quotes from providers. It’s great to know the process worked smoothly for you.

Kind regards,
The Service.com.au Team

Rated 5 out of 5 stars

Easy to Navigate

Easy to Navigate
Trades responded very effectively and great communication. Will make use of their services again.

3 October 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Heinrich,

Thank you for sharing your experience. We’re delighted to hear that you found the platform easy to navigate and that trades responded promptly with clear communication. It’s great to know you’ll be using our services again.

Kind regards,
The Service.com.au Team

Rated 4 out of 5 stars

The platform was very easy to use

The platform was very easy to use, I checked reviews. I was contacted straight away and the 2 that replied came out very quickly so obviously wanted business.

19 September 2025
Unprompted review
Service.com.au logo

Reply from Service.com.au

Hi Roslynn,

Thank you for sharing your experience. We’re delighted to hear that you found the platform easy to use and that the tradies who responded were prompt and eager to assist. It’s great to know the process worked smoothly for you.

Kind regards,
The Service.com.au Team

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