Senergy Direct Reviews 

560
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being extremely polite, knowledgeable, and exceptionally helpful during home installations and maintenance visits. Many people deeply appreciate the prompt scheduling, highly efficient service, and the exceptionally clear explanations provided regarding their solar panel systems. Consumers consistently note that the team works in a tidy manner and ensures all questions are thoroughly answered before leaving. Some reviewers were not happy with occasional equipment hiccups or minor logistical oversights during the cleanup and completion process. A few customers mentioned specific instances where systems required subsequent adjustments, extra troubleshooting, or additional visits to fully resolve initial technical faults.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as extremely capable, professional, and... See more

Service

Users describe positive interactions with service, highlighting the efficient and prompt nature of the work.... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting attentive staff and... See more

Product

Consumers find product performance and equipment experiences to be a mixed journey of satisfaction and... See more

Quality

Reviewers highlight positive aspects of quality, expressing full satisfaction with the standard of work and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Young and extremely capable staff. No problem too big. Very efficient management who follow up any problem. First class service . If you are thinking about investing in solar energy and saving mone... See more

Rated 5 out of 5 stars

Engineers arrived on schedule, and detailed their assigned tasks as ordered. They took care to work in a tidy manner and were polite at all times. On completion of their assigned tasks they took tim... See more

Rated 5 out of 5 stars

The initial call to arrange the appointment was informative without being pushy. The visit by the technical salesman was useful for me, his trained eye spotting defects I hadn't noticed. The customer... See more

Rated 5 out of 5 stars

Isaac who came round in the first instance to check my system took his time and explained everything. The fitters Chris and Tate l found had a personable manner, took their time in explaining everyth... See more


Company details

  1. Solar Energy Company
  2. Solar Energy Contractor

Written by the company

Senergy Direct specialises in designing and installing the latest solar PV and solar battery storage. With over fifteen years of experience and thousands of installations behind us, it’s easy to understand why homeowners and businesses throughout the country are choosing Senergy Direct to help them go green. Our installations come with an insurance backed guarantee for added peace of mind. We are MCS Accredited nationwide installers of renewable energy systems. We have built a reputation for both quality and reliability and pride ourselves on being one the of the leading renewable energy installers in the country. We’re proud to be a ‘Solar PV Installer and Contractor’ Winner and a Commended ‘Small Scale Project of the Year’ with the Greater London Energy Efficiency Awards 2020/2021. We also have 0% Finance offers available and are pleased to add that Senergy Direct works with Octopus Energy who have an amazing range of different tariffs that coincide with our specific products in mind and meet our high standards. For more information on how we can help, please visit our website or feel free to contact us directly for friendly and professional advice. We look forward to hearing from you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

560 reviews

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4.8

All reviews

(560)

170 reviews in the last 12 months

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Rated 5 out of 5 stars

They were early

They were early. Did not make any mess. Explained everything and were polite. The office staff were very helpful and polite and Darren who first came was extremely helpful.

13 July 2026
Rated 5 out of 5 stars

Fitters Mikey and Tommy turned up at…

Fitters Mikey and Tommy turned up at specified time of arrival straight away very polite .Spoke to me about the job and where everything was going.
Once started they didn’t stop until everything was finished cleaned up and tidy wouldn’t even stop for a cup of tea/ coffee.
Credit to your company great customer service and great couple of lads .
29/06/2026

29 June 2026
Rated 5 out of 5 stars

Good quick job by Senergy guys.

The 2 guys came to change our solar inverter, and the battery charger inverter, together with changing the solar panel joining cables etc. Also cleaned the panels. Only took maybe 4 hours, and everything appears to be working smoothly now.

29 June 2026
Rated 5 out of 5 stars

Professionly installers.

I was advised to up grade the inverter for my solar panels as the one that was installed was over 10 years old. The installers arrived at the time specified to install the new inverter was installed in 4 hours..
Friendly installers and left everything tide and took the old equipment away with them.

2 June 2026
Rated 5 out of 5 stars

A satisfied customer.

Mikey and Tommy completed our first service, they were very thorough and professional. The service was explained step by step in a way that we understood what was being done. Both were very polite and an asset to your company.

28 May 2026
Unprompted review

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