Senergy Direct Reviews 

Our inverters weren't working so called Senergy due to a family recommendation. After some consultation and figures we agreed to have a battery installed as well. Two days later had the scaffolding up and next day two guys came to install all. We were told it would be a few hours work but somehow due to the bank holiday weekend it turned to three days. It's early days but hopefully the return from the grid should be good. The company has been very understanding and helpful. They monitor the whole system so it's less worrying.

Extremely helpful gentleman, Issac, who patiently explained things to me. Appointment made and engineers pon site within 3 days. System checked, panels cleaned etc.

excellent service engineer Chris +tate tell chris thank
you.

Although the request was for AM work, a later time was agreed. Unfortunately, the crew arrived 40 minutes late, but got on with the job straight away and did not stop until completed. They worked quietly and efficiently throughout the task, always polite.

We ordered additional batteries for our solar panels, to fit in a smallish space, fearing less use, but the installer re-arranged the batteries to use the existing space better. A short job, but cheerfully, thoughtfully and efficiently carried out.

The people were polite, pleasant, tidy and got on with the job in hand. Pleased with them and the results, though too early to be able to judge. They only did it yesterday evening.

Senergy turned up when they said they would and, so far as I can tell, did what they promised. I'll now have to see whether I get the promised benefits.

Everyone was very friendly

Excellent advice and very prompt service

Polite in all contacts. Service engineers appeared on the right morning and carried out the inspections efficiently. Corrected a couple of problems with my access to system monitoring.

Installation went well although delayed. Team worked well and finished late into the evening, so once they started the installation, they stayed until they finished the job.

All went well throughout. Little delay engineers arriving. Some confusion about an issue but was quickly solved by reginal manager

I am now able to give a good review of this company. What happened was the fault of another company Synergy works with. But I had to wait from the end of January to 11/3/26 for things to be resolved despite my many phone calls.

Appear friendly and honest and do what they say.

on time clean tidy work friendly work force.

they understood my financial position and were flexable over payment

Professional advice and prompt and skilled fitting. Helpful telephone advice after installation. Only thing lacking for the solar charger is the sun.

The operative was efficient pleasant and polite

from the initial phone call to send someone to check the meter finding it was not working, to the installation of a new one was a week ,issac started the ball rolling Monday and Tuesday nick and Kate came installed the meter cleaned and bird netted the panels all with utmost curtesy and professionalism

Pleasant and efficient . Arrived promptly in terrible weather but completed all the tasks. Friendly and helpful