SellMySewingMachine Reviews 

161
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the process of selling items is exceptionally smooth, featuring quick responses and prompt payments deposited directly into their bank accounts. People also appreciate the convenient home collection service arranged through Royal Mail, which makes the entire transaction effortless from start to finish. Some reviewers were not happy with communication gaps, mentioning instances of delayed replies or a complete lack of response to their initial inquiries. A few consumers also noted a slight lack of updates once the items were collected, wishing they had received timely notifications confirming the safe arrival of their goods.

What people talk about most

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the seamless, quick, and... See more

Payment

Customers expressed great satisfaction regarding the payment process, frequently highlighting that funds were... See more

Response time

Reviewers mention positive feedback about response time, frequently praising the quick replies to their... See more

User experience

Consumers find user experience to be positive, highlighting that the whole transaction is remarkably smooth,... See more

Delivery service

Users describe satisfaction with the delivery service, noting that couriers are prompt on selected dates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, simple and effortless experience! Quick and great offer for my old sewing machine. Detailed explanations of how to package the item! Collection made so easy with everything organised and sorte... See more

Company replied

Rated 5 out of 5 stars

Have tried to contact this company several times. The phone number is invalid. Sent pictures, emails etc, to get a quote, as per the website, but no-one ever responds. Do they actually exi... See more

Company replied

Rated 5 out of 5 stars

Emails were answered quickly, photos submitted by me and an acceptable offer made. I was given a date for collection and the name and number of the courier, who liaised well regarding pick up time, he... See more

Company replied

Rated 5 out of 5 stars

What a super option this is! When I stumbled on Sell My Sewing Machine, I was worried it was all too good to ge true, but read through the reviews and decided to make contact. I'm so glad I did!... See more


Company details

  1. Sewing Machine Store

Written by the company

We cover the whole of the UK Fast money, free collection! We buy individual sewing machines, collections, part-collections, antique, vintage and new! All makes and models: Singer, Bernina, Pfaff, Brother, Juki, Janome, Frister & Rossmann, New Home, Necchi, Elna and many more... We also buy sewing machine cabinets and other sewing-related items.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(161)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SellmySewingMachine made it so easy to Sell my Sewing Machine

It was so easy to contact SellmySewingMachine, emails were responded to within minutes, collection was arranged for a convenient time for me, the instructions for returning the machine were clear and concise and the agreed payment was made within days. I would highly recommended this small business.

2 June 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your kind review. We're delighted to hear the process was straightforward and that communication, collection and payment all went smoothly. We really appreciate you taking the time to share your experience and for recommending Sell My Sewing Machine.

Rated 5 out of 5 stars

Sale of Singer sewing machine

They offered me a price for my machine and ordered a free pickup. All very efficient and helpful and gave good instructions and kept me up to date with thr process. Payment arrived promptly.

25 May 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your review, Anne. We're pleased to hear that everything went smoothly and that you found the collection, communication and payment process efficient and straightforward. Thank you for choosing Sell My Sewing Machine and for taking the time to leave your feedback.

Rated 5 out of 5 stars

Really impressed with the service

Really impressed with the service. The whole process was smooth, efficient, and hassle-free. They were easy to communicate with and payment was made very quickly. Highly recommended!

25 May 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for taking the time to leave a review. We're pleased you found the service easy to use and efficient. We appreciate your support and recommendation.

Rated 5 out of 5 stars

Really helpful

Really helpful. After initial contact arranged collection quickly and paid me two days later. Really impressed with them . Thank you

25 May 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for the fantastic feedback. We're delighted that the process was quick, simple and stress-free. Enjoy your extra space and thanks again for choosing us.

Rated 5 out of 5 stars

Very good seamless service

Very good seamless service! First you send details of your machine and photos. Then a price is agreed before hand, they then give you a collection date, mine was 2 days after price agreed. They arrange for pick-up by Royal Mail who also bring a label and is trackable. Payment is then transferred into your account, again mine was 2 days after they received my machine and it was a bank holiday. Communication and guidance of what to do was excellent throughout the whole process. My only problem was that their initial email went into my spam so I thought they hadn't replied. You also need to be able to pack the machine in a suitable box with padding if you don't have the original. I can't recommend them enough.

18 May 2026
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your kind review. We're delighted that the process was straightforward and that everything went smoothly from enquiry through to payment. Thank you for choosing Sell My Sewing Machine.

Rated 5 out of 5 stars

I was so pleased to have found their…

I was so pleased to have found their website. They explained every step of the way and paid promptly as promised.
I recommend their service.

20 May 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for taking the time to leave a review. We're pleased you found the service easy to use and efficient. We appreciate your support and recommendation.

Rated 5 out of 5 stars

Very helpful very good service

Very helpful very good service! If selling your sewing machine and they accept a Price is agreed before hand - then a date is issued they (Royal Mail) will pick up and label - Funds are then transferred into your account! Recommended!

20 May 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your kind review. We're pleased to hear the process was straightforward and that collection and payment went smoothly. Thank you for choosing Sell My Sewing Machine, and we appreciate your recommendation.

Rated 5 out of 5 stars

Excellent Service

They were quick and efficient and kept me advised of pick up etc. Also offered me a fair price for my machine. Would definitely recommend them.

18 May 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your lovely review. We're pleased we could make selling your sewing machine as simple and hassle-free as possible.

Rated 5 out of 5 stars

Excellent communication and service…

Excellent communication and service from the business. Pickup of the machine by a courier at an arranged time was also appreciated. Would recommend this service if you have a sewing machine for sale.

17 April 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for taking the time to leave a review. We're pleased you found the service easy to use and efficient. We appreciate your support and recommendation.

Rated 5 out of 5 stars

JAHBEC

prompt reply to my initial query, excellent offer. Once I accepted the offer, efficient arrangement for collection by lovely man called Carl and payment paid into my account straight away.
Made a difficult situation an easy and pleasant experience.

17 April 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your lovely review. We're pleased we could make selling your sewing machine as simple and hassle-free as possible.

Rated 5 out of 5 stars

Great service

The replies to my emails were very quick, the service was excellent

17 April 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your review, Jean. We're delighted to hear that our communication and service met your expectations. Thank you for choosing Sell My Sewing Machine.

Rated 5 out of 5 stars

Thank you

Wish all businesses where as good. They made the selling of my machine so easy, everything went so smoothly, and so honest.
Thank you so very much.

14 April 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for taking the time to leave a review. We're pleased you found the service easy to use and efficient. We appreciate your support and recommendation.

Rated 5 out of 5 stars

Quick reply to my query

Quick reply to my query, actual selling process was so easy and quick. Great way to dispose of an unwanted sewing machine.

14 April 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your lovely review. We're pleased we could make selling your sewing machine as simple and hassle-free as possible.

Rated 5 out of 5 stars

This was a quick and seamless process

This was a quick and seamless process - we packed the machine, SMSM provided the label and picked up. Royal mail collected from our house and the money for the machine was in our bank account a few days later

Excellent service would definitely recommend

14 April 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for the fantastic feedback. We're delighted that the process was quick, simple and stress-free. Enjoy your extra space and thanks again for choosing us.

Rated 5 out of 5 stars

Great service and excellent…

Great service and excellent communication. My sewing machine was valued quickly and a home collection organised. A receipt for the amount agreed to be paid was issued and the money in my bank account within days of the company receiving my machine. Hassle free. Lovely business. Would highly recommend

20 February 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your kind words, Alison. We're delighted that the valuation, collection and payment process met your expectations. We appreciate your recommendation and thank you for choosing Sell My Sewing Machine.

Rated 5 out of 5 stars

Very good experience

Emails were answered quickly, photos submitted by me and an acceptable offer made. I was given a date for collection and the name and number of the courier, who liaised well regarding pick up time, he then waited whilst the money was deposited into my account. Very good service and would use again!

14 February 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for choosing Sell My Sewing Machine. We appreciate your feedback and are delighted that you were happy with the service provided.

Rated 5 out of 5 stars

Great experience and excellent…

Great experience and excellent communication with good honest advice and smooth transactions. Highly recommend this company for selling your sewing machines and accessories.

11 February 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your kind review, Micki. We're delighted that you found the process smooth and straightforward. We appreciate your recommendation and thank you for choosing Sell My Sewing Machine.

Rated 5 out of 5 stars

Seamless sewing machine sale…

Within a couple of days of submitting my machine details I received a fair offer. Once accepted, arrangements were made quickly to pick up the machine, I didn’t have to do anything else other than package it up securely as per instructions.
Royal Mail collected on a Monday and the money was in my account a few days later. What an excellent and efficient service. I shall certainly recommend and use again should I have a future machine to sell.

8 February 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for the fantastic feedback. We're delighted that the process was quick, simple and stress-free. Enjoy your extra space and thanks again for choosing us.

Rated 5 out of 5 stars

Sewing machine sale

Very quick response to our request and reasonable price quoted. Pick up as promised and payment in our account the next day. A very pleasant experience

11 February 2026
SellMySewingMachine logo

Reply from SellMySewingMachine

Thank you for your review, Lynne. We're delighted that you found the process quick and straightforward and that collection and payment happened as promised. Thank you for choosing Sell My Sewing Machine.

Rated 1 out of 5 stars

Took days to get back to me after an…

Took days to get back to me after an initial quote only to be told they were not accepting my machine, which is brand new still in the box. Not a very sufficient way to run a business. Avoid

9 February 2026
Unprompted review
SellMySewingMachine logo

Reply from SellMySewingMachine

Hi John,

Thank you for your feedback. I’m sorry to hear you were disappointed with your experience, and I appreciate you bringing this to our attention.

We are a small specialist business and carefully review every machine offered to us so that we only take on models that fit our current refurbishment and resale process. This does mean that, on some occasions, even brand-new machines may not be suitable for us to purchase. Our intention is always to be transparent and responsible in how we operate, rather than making offers we cannot properly support.

Thank you again for your enquiry, and I’m sorry we weren’t able to assist on this occasion.

Kind regards,
Sell My Sewing Machine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look