Selkiehaircare Reviews 

174
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. People genuinely love how soft, shiny, and healthy their hair feels after regularly using these innovative, eco-friendly products that significantly reduce plastic waste. Consumers frequently mention the helpful customer service and how easy it is to manage subscriptions or mix the formulas at home. Some reviewers were not happy with the overall formula, mentioning that it left their hair feeling dry, brittle, or difficult to brush out. A few customers also noted that the shampoo does not lather properly, meaning they had to use a large amount of product per wash.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the eco-friendly powder-to-liquid concept... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shampoo and conditioner... See more

User experience

People report positive experiences with user experience, noting that ordering, mixing the powder with water,... See more

Customer service

Consumers find customer service to be exceptionally delightful, frequently praising the prompt, helpful, and... See more

Value for money

Reviewers express general satisfaction regarding the value for money, noting that the product is well worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from selkie hair products. Refills arrive quickly after ordering and well packaged.The shampoo is suiting my menopausal hair and I am able to go alot longer inbetween washes. I think... See more

Rated 5 out of 5 stars

Purchased the starter kit and I'm loving how my hair feels and looks. Both the shampoo and conditioner are really helping my damaged hair (blonde and brittle). I'm also so impressed with the brand and... See more

Rated 5 out of 5 stars

I love that I dont through away shampoo or conditioner bottles anymore, and also than the environmental impact of transport is minimised as its sent as a power. The smell is really good, its cruelty f... See more

Rated 5 out of 5 stars

Customer service is always really helpful and quick to reply. The shampoo & conditioner make my hair feel amazing and as someone with wavy/frizzy hair it makes it feel much smoother and straighter in... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

174 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(174)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Genuinely feel my hair is stronger

Genuinely feel my hair is stronger. Absolutely love the fact I’m no longer washing my hair with harsh chemicals and there’s also less impact on the environment. Win win!

13 November 2025
Rated 4 out of 5 stars

It works!

Excellent customer service.
Product really works! Less washes per week(less greasy for longer) and thicker hair noticed by my hairdresser and multiple friends after around 6 months.
Have recommended to friends! Love the eco friendly factor.
Only drawback is that it doesn’t seem to last me as long as it says so I’ve had to buy other shampoo in between. Love the product though!!! Will remain a customer:)

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Best haircare

Easy to use website, clear description of the products, excellent reviews. The products themselves are easy to use and are so good - soft, healthy hair and no scalp irritation. I’m so impressed that I’ve signed up for the subscription service so I get a regular supply. What’s even better is no more single-use plastic so helping the planet as well.

20 October 2025
Unprompted review
Rated 2 out of 5 stars

Updated review

I'm giving an updated review after I left my first on the 22nd sept.

I like the concept but I won't be purchasing again. The shampoo is okay, the conditioner is where I have my main issues.

Overall, it's expensive (which clearly by purchasing this, I'm happy to turn a blind eye to) but my hair is just left feeling dry and fragile. I have to wait for my hair to dry before I brush after using this because it just feels brittle.

Many other people love it, it just doesn't seem to suit me.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

This shampoo works really well

This shampoo works really well! It leaves my hair clean and hydrated, unlike shampoo bars that strip the hair of moisture.
Plastic pollution is a major blight on humanity’s conscience, and this shampoo comes without adding to the load of plastics made and thrown away by humanity. Just a simple cardboard box to transport the powder. And the carbon footprint is reduced because there is no water in the product until you add it, so it is lighter (and therefore less carbon dioxide is emitted in its transport).
Well done Selkie! I hope you make some hand wash and other products soon!

11 October 2025
Unprompted review
Rated 3 out of 5 stars

Sorry

Sorry, my hair didn’t like it, was like straw, don’t know if it’s suitable for colored hair.

26 September 2025
Rated 5 out of 5 stars

I LOVE THIS!

I LOVE THIS!
I was so excited to try this when I saw it advertised and really hoped it lived up to its expectations! It has! I contacted the company prior to ordering to check suitability for coloured hair. They were lovely, quick to reply and helpful. After the first wash I am so impressed! My hair is still (day 2/3) soft, shiny and for the first time in a long time my scalp is not irritated!!! 😃 I love the environmental benefit of reordering powder and single use bottles! I will be spreading the word far and wide to friends, family and colleagues. Selkie is the future of hair care. I love it! Thank you! 😊

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Definitely give this a whirl! Healthy, sleek hair!

I was initially interested by the concept since I try to make sustainable choices when it comes to products I regularly rebuy. I've never got on with shampoo bars, so this idea looked excellent! I thought the price was reasonable considering salon products are much more expensive, the delivery was good, packaging excellent, and it was easy to put together. Full transparency, when I used the product for the first time I thought I had made a mistake because it didn't lather how I was used to shampoo lathering, so I didn't feel my hair was getting a clean. But once I dried it, my hair had never felt so clean, healthy, sleek and soft. I had a baby 9 months ago, and have suffered with postpartum hair loss and frizzy regrowth, and today, after using Selkie, I felt confident in my hair for the first time in months!

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and top…

Excellent customer service and top product. Took a while to get used to the amounts etc, but multiple people have commented on how much thicker my hair is, including my hair dresser!

29 September 2025
Selkiehaircare logo

Reply from Selkiehaircare

That’s so lovely to hear 💛 thank you for sharing! We’re thrilled you’re seeing such great results (and that even your hairdresser has noticed too! 👏)

Rated 5 out of 5 stars

If you're on the fence, it's 100% worth trying

Selkie is hands down the best natural beauty product I've tried. A lot of products I've used don't live up to what they promise, so I reluctantly revert back to mainstream brands. But Selkie has been so good for my hair, it lasts a long time, and the subscription process makes it so easy (plus the founder seems like a babe!!). 100% worth changing your habits for.

26 September 2025
Unprompted review
Selkiehaircare logo

Reply from Selkiehaircare

This makes us so happy to read 🥹💛 thank you for trusting Selkie and sharing your journey - we’re over the moon it’s working so well for you!

Rated 5 out of 5 stars

Love this product and will be sticking…

Love this product and will be sticking with it forever!

I have wavy/curly hair and have been looking for hair products that don’t leave my hair frizzy or damage it with chemicals, and I’ve finally found it! Their shampoo is one of the only ones I’ve used that I can brush my hair straight after using so don’t have to do it after conditioner. Found the best lather happened when I put a bit of water straight onto the product on my head. Also always ring my hair out before adding the conditioner and comes out great.

Hair feels clean for multiple days and always so shiny. If I leave it natural my curls always look amazing and no frizz! Would definitely recommend!!

22 September 2025
Unprompted review
Selkiehaircare logo

Reply from Selkiehaircare

Wow, thank you for such a thoughtful review 💛 we’re so happy Selkie has been a game-changer for your curls and routine - shiny, frizz-free hair is exactly what we love to hear ✨🌿

Rated 5 out of 5 stars

Trying to detoxify my life! thanks Selkie for detoxifying my hair!

I'm trying to remove chemicals / micro-plastics from all products (makeup, cleaning etc) - this is my first time trying a sustainable shampoo / conditioner and I'm obsessed! It feels a bit different at first since it doesn’t lather like regular shampoos - but it's crazy to think that effect is only because of all the chemicals.

So glad I've finally found a natural ingredient, toxic-free shampoo that makes my hair feel great too. Just if you have fine hair like me, make sure to give it an extra rinse.

Love what Selkie is doing and can't wait to see what sustainable haircare products are brought out next

12 September 2025
Unprompted review
Selkiehaircare logo

Reply from Selkiehaircare

This makes us so happy to read – thank you for sharing! 💛 You’re absolutely right, our >98% natural, toxin-free formulas skip the sulfates, silicones and microplastics, so the feel is a little different but so much better for long-term hair health 🌿 We’re thrilled you’re loving the results and can’t wait to share more sustainable goodies with you soon! ✨

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