SelectBlinds Reviews 4,121

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the user experience, highlighting the ease of ordering and the helpfulness of online resources like measuring and installation videos. Many people found the installation process straightforward and quick, often noting the perfect fit and attractive appearance of the products. The quality of the materials is also consistently appreciated, with consumers describing them as durable and well-made. However, some customers also noted issues with product quality, such as blinds not fitting correctly despite accurate measurements, or specific features not working as expected. The minority of people were dissatisfied with customer service, mentioning difficulties in resolving problems, slow responses, or conflicting information from different representatives. Some people also found the installation challenging for certain products, requiring extra effort or assistance.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and functionality. Many customers praise the... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the high quality,... See more

Order

Consumers have mixed experiences with the ordering process. While many found the website easy to use and the... See more

User experience

Reviewers mention positive feedback about user experience, particularly praising the ease of installation,... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the excellent and helpful... See more

Based on these reviews

Rated 4 out of 5 stars

I’m overall satisfied with my purchase from SelectBlinds. The quality of the roller shade is very good — the material feels durable, the color matches perfectly with my space, and it looks clea... See more

Company replied

Rated 4 out of 5 stars

The product is as expected and was simple to order. Delivery took 3 weeks, which is not bad except that the "status" tracking on their website was never updated, so it did not appear to have been in p... See more

Company replied

Rated 5 out of 5 stars

Great window coverings company. The employees are always friendly & helpful. Best thing is they stand behind their products! We had a couple blinds that had issues & they immediately reordered & shipp... See more

Company replied

Rated 5 out of 5 stars

Just installed my Motorized Traditional Light Filtering Zebra Shades. They fit perfectly! Love the material and smooth operation. My only suggestion is if you buy one, charge it fully the night before... See more

Company replied


Company details

  1. Blinds Shop
  2. Curtain Store
  3. Home Goods Store
  4. Window Treatment Store

Written by the company

Shop SelectBlinds for custom Blinds, Shades, Curtains, and Shutters — all backed by our Guaranteed Fit when you select Fit Protection while customizing your order. Whether you’re searching for a “blinds store near me” or shopping online, enjoy the convenience of ordering from home with the quality of a local expert. Explore no-drill options like Roller, Roman, and Blackout Shades for easy installation and modern style. Get free shipping, top-rated service, and free samples before you buy. Lock in your discount for 30 days and enjoy a perfect fit, every time.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good product, easy to install

The item I ordered arrived without a hitch. It is working well and looks good in the room.

27 January 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Monica,

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon!

Jessica, SelectBlinds Brand Ambassador

Rated 2 out of 5 stars

Better hope shade retraction works

Ordered two different designs. Casual Cordless Blackout Cellulars came in quickly and while we haven't installed them we are hopeful they are fine as our second, single order shade was not. The Casual Room Darkening Roller Shades took a month to get delivered and never automatically retracted. Perhaps it wasn't suppose to but every roller shade I've had retracted. This one will go up but you have to lift it the whole way. We called customer service several times but they never seemed to understand the problem. We never heard back from the 'team' who was to review the video we took. My daughter even took over calling but to no avail. We gave up after a couple of weeks and feel we are stuck with a non retractable roler shade......

28 February 2026
Unprompted review
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Reply from SelectBlinds

Hi Kathy,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 1 out of 5 stars

Terrible customer service

I would leave 0 stars if I could. I have had nothing but problems with one of my blinds since receiving it. The customer service has been no help. They requested photos and video which I provided and then tell me I will get a response in 24-48 hours. This has been going on for weeks and no one has ever reached out to me. I follow up every couple days and every time I do they tell me I will have an answer tomorrow. I’m out of options with customers service. I would recommend not using this company based on my experience.

22 February 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Greg,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

I have been ordering form Select Blinds…

I have been ordering form Select Blinds for about 30 years. The fit as usual was exactly what I ordered. The mounting HW is getting easier and easier to install.

5 March 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Steve,

We truly appreciate your continued support over the years! It’s great to hear your blinds fit perfectly and that installation has become even easier.

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

I ordered two different style of…

I ordered two different style of blinds, total blackout, and up down honeycomb I chose the no drill option. I was nervous because two of the windows were rather large. It worked great the blackouts does an excellent job. This was for a condo in downtown and we had a street light just outside the window. It does block it out. I will definitely use them again. The blinds look great and seem to be great quality

2 March 2026
Unprompted review
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Reply from SelectBlinds

Hi Angie,

Thank you for sharing your experience! We’re so glad the no-drill installation worked well for your larger windows and that the blackout blinds are doing their job. We appreciate your support and look forward to helping you again!

Jessica, SelectBlinds Brand Ambassador

Rated 4 out of 5 stars

The free samples made it so easy to…

The free samples made it so easy to decide on what color! The quality is perfect and easy install! It does take a while from the time you place order to ship, which is understandable considering they're custom!

16 January 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Katherine,

Thanks for taking the time to leave us a review! We value your feedback, and we’re always looking for ways to enhance our customer experience. Is there anything we can do to improve? Feel free to contact me directly at BrandAmbassador@selectblinds.com with any feedback!

Jessica, SelectBlinds Brand Ambassador

Rated 1 out of 5 stars

Very disappointing customer service experience

My problem with my roller shades was beyond the scope of what was in the video link that I got from people in India who were hard to understand. They would not connect me w/factory in States. They had to call factory in states for answers that reqd 48 hours. Still don’t have shades up after many calls & emails. This is ongoing mess. Even if I ask for supervisor they won’t transfer me. Once they got my money I was stuck with Overseas customer svc with no way to talk with Arizona shop or Houston shop and I live in Houston.

22 February 2026
Unprompted review
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Reply from SelectBlinds

Hi Jim,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you!

– Ariel, SelectBlinds Brand Ambassador

Rated 4 out of 5 stars

Great product, installation was challenging

The product is as expected and was simple to order. Delivery took 3 weeks, which is not bad except that the "status" tracking on their website was never updated, so it did not appear to have been in progress. Installation was a royal pain. I wish I had ordered the easy mount system. It was very difficult to get the 4 clips lined up and the cassette to "click" in. In the end only 2 worked and I had to improvise on the other two.

23 February 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Ronald,

Thank you for bringing this to our attention! We would appreciate it if you could provide more information about your experience to help us improve. Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that I can address your concerns. Thank you for the time, and I hope to have the opportunity to make things right.

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

SelectBlinds stand behind their product.

Ordered blinds & one set came broken. SelectBlinds stood behind their product & sent me a new set, free of charge. Customer service was great. The other sets of blinds are great. Thank you.

2 March 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Francis,

We’re thrilled to hear our team could make things right! Thanks for taking the time to share your experience and for trusting us with your home.

Jessica, SelectBlinds Brand Ambassador

Rated 2 out of 5 stars

I was really disappointed with the…

I was really disappointed with the color and the quality. The color looks slightly different from what I expected, which makes the blinds look very cheap. They are also hard to open and close, and they make the room much darker than I thought.

I contacted customer service to ask if I could purchase white slats to fix the problem, but they told me I would have to buy an entirely new set of blinds. I honestly wish I had purchased them from Amazon instead, since it would have been much easier to deal with

15 January 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi So Chun,

As we discussed, processing a new order under the Customer Satisfaction policy is the best we’re able to offer at this time. If there’s anything else you’d like to discuss, I’d be more than happy to do so! Just email me at BrandAmbassador@selectblinds.com.

Thank you!

– Ariel , SelectBlinds Brand Ambassador

Rated 3 out of 5 stars

I requested 2 each and only received 1

I requested 2 each and only received 1. I made it work.

28 January 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Greg,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!

- Ariel, SelectBlinds Brand Ambassador

Rated 1 out of 5 stars

Not happy

Not happy
Customer service not helpfully
Items come broken
Customer service outside from USA and each time calling going over and over for this same questions from the list
Issue is not solved

16 February 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Pawel,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 1 out of 5 stars

Automatic blind is useless. Customer service is pathetic

The automatic blind received on 03 February does not work. Customer service is terrible. We finally got another blind on Feb 26 th which also does not work with the app. Customer service this time has the same response and also could not help. I would never recommend.
I have sent several emails to their Brand Ambassador and they chose to respond to this poor review instead of responding to the email that I sent when we received the second defective shade. Now I just want a refund since they are unable to provide me with a functioning shade.

3 February 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Ann,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Our entire house is treated in the…

Our entire house is treated in the windows with select blinds. We bought a 111-year-old farmhouse. And all the windows have select blinds in them. This last one was for our new kitchen window. We’re gonna give it a try a Roman shade. Thank you very much. Everything has always been wonderful regarding customer service. Matt. Idaho.

28 February 2026
Unprompted review

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