Seattle Pottery Supply Reviews 1,966

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, including glazes and clay, often highlighting their effectiveness and variety. The staff receives frequent commendations for being knowledgeable, helpful, and friendly, assisting with everything from product selection to troubleshooting. Reviewers also appreciate the efficient ordering process, user-friendly website, and prompt delivery services, with many noting quick arrival times and careful packaging. However, some customers experienced issues with communication regarding delivery, particularly when there were delays or discrepancies in shipping information. A few others mentioned concerns about product consistency, such as clay being too hard or slip having an unusual chemical sensation.

What people talk about most

Product

People report positive experiences with products, praising the fantastic selection of clay, glazes, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and quick... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the glazes as great, beautiful, and easy... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into... See more


Company details

  1. Ceramic Manufacturer
  2. Pottery Manufacturer
  3. Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service experience

The website was easy and all the items I needed were available, such as clay bags, glazes, carbon paper. The staff was friendly and helpful on the phone, and my order came very quickly.

13 October 2025
Rated 5 out of 5 stars

Excellent Source for Supplies

Variety of tools is fantastic, the indication of quantity "in stock" is very helpful, and delivery was very good. In addition, there is a 30-day return policy, with a quick response with courtesy. What more can anyone ask? Thank you Seattle Pottery.

31 October 2025
Rated 5 out of 5 stars

Very good service

I’m trying out new clay Helborne red you sent email advertising it I looked at it it looked good to try. Then you sent me 10% off I loved that. Clay came quickly and I’ll let you know what I think of it. I always get good service dealing with you all.

30 October 2025
Rated 5 out of 5 stars

LOVE HELLBORN!!

LOVE HELLBORN!!! People in my studio were very intrigued. We are wondering if we would get some kind of discount if we were to place a group order and having it shipped to the Glassell School of Art.

23 October 2025
Rated 5 out of 5 stars

Speedy!

I’m amazed at how quickly my order was filled and delivered! I rarely experience that here in Alaska. Thank you!

28 October 2025
Rated 5 out of 5 stars

Thank you very much Seattle pottery

Thank you very much Seattle pottery. I needed to tell you that the Clay actually showed up. I was gonna email you, but I will tell you here. The glaze got delivered earlier and I received a notice that had said the Clay wasn't coming until November 6 (six days later), so if you did something to make that happen faster thank you very much. I love your clay and glazes.

28 October 2025

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