Seats and Sofas - Capelle aan den IJssel Reviews 

921
TrustScore 4.5 out of 5

4.3

Lylantse Baan 7a, 2908 LG Capelle aan den IJssel, Zuid-Holland, NL


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See what reviewers are saying

Rated 5 out of 5 stars

Mario was a fantastic saleman as he was able to help us find and short list and finalise what we wanted quickly, and got us a heavy discount too! They have pretty good and plenty options for sofas. S... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this place! From the moment we walked in, we were greeted with professional and incredibly friendly service. Thanks to their great patience and expert advice, we were able to look t... See more

Company replied

Rated 3 out of 5 stars

We had a good shopping experience on the first day, but unfortunately, when we returned to the store the next day to collect the sofa, the model I had purchased was not available in the colour I... See more

Rated 5 out of 5 stars

Falencia was really great, she was friendly and catered to our needs. She was welcoming and took us through the various couches and explained the benefits of the different ones. We were very impressed... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Store
  3. Home Goods Store
  4. Living Room Furniture Store

Written by the company

Seats and Sofas is dé specialist in zitmeubelen. Met maar liefst 49 Megastores verspreid over Nederland, België en Duitsland is er altijd een showroom bij u in de buurt. Dankzij onze unieke Giant Take Away-formule profiteert u van een scherpe prijs én kunt u uw nieuwe bankstel, hoekbank, loungebank of fauteuil vaak direct uit voorraad meenemen. Onze collectie volgt altijd de nieuwste woontrends en is verkrijgbaar in een breed scala aan bekledingen en kleuren. Uw ervaring staat bij ons centraal. We horen dan ook heel graag hoe u uw aankoop en ons advies heeft ervaren. Met uw feedback kunnen wij onze service en dienstverlening continu blijven aanscherpen!


Contact info

  • Lylantse Baan 7a, 2908 LG, Capelle aan den IJssel, Zuid-Holland, Netherlands

  • 102271919

4.3

Excellent

TrustScore 4.5 out of 5

921 reviews

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4.3

All reviews

(921)

2,393 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful
All questions answered with clarity

16 October 2022
Seats and Sofas - Capelle aan den IJssel logo

Reply from Seats and Sofas - Capelle aan den IJssel

Dear Darren,

Thank you for your review, we're glad to read that are satisfied about our employees!

With kind regards,
Christian - Seats and Sofas Capelle a/d IJssel

Rated 5 out of 5 stars

great service

great service, professional approach to the client. I am very pleased

30 July 2022
Seats and Sofas - Capelle aan den IJssel logo

Reply from Seats and Sofas - Capelle aan den IJssel

Dear Sylwia,

We love that your wrote this review. Very nice to read that you were well served.

We would love to see your sofa in action! Can you please post a picture on social media with the hashtag #SeatsBijJouThuis in the description

With kind regards,
Jessica - Seats and Sofas

Rated 4 out of 5 stars

Store service was good - delivery not good

Store service was good but the after service delivery was not good. I indicated at the time that the apartment I was living had typical rotterdam stairs on one level. Was told then would need to pay more for delivery. Which I did . On the day the delivery company had no idea how to delivery the seats up stairs. No experience with rotterdam stairs. Forced me to get lift to get seats into the window. If experienced delivery people I think they could get it through stairs. Need to look at your delivery service company.

21 June 2022
Seats and Sofas - Capelle aan den IJssel logo

Reply from Seats and Sofas - Capelle aan den IJssel

Dear Mr Urquhart,

Thank you for sharing your experience. We would like to clarify our delivery policiy. What is your ordernumber? We will contact your as soon as possible.

With Kind regards,
Jerry - Seats and Sofas

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