Mario was a fantastic saleman as he was able to help us find and short list and finalise what we wanted quickly, and got us a heavy discount too! They have pretty good and plenty options for sofas. S... See more
Company replied
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Mario was a fantastic saleman as he was able to help us find and short list and finalise what we wanted quickly, and got us a heavy discount too! They have pretty good and plenty options for sofas. S... See more
Company replied
I highly recommend this place! From the moment we walked in, we were greeted with professional and incredibly friendly service. Thanks to their great patience and expert advice, we were able to look t... See more
Company replied
We had a good shopping experience on the first day, but unfortunately, when we returned to the store the next day to collect the sofa, the model I had purchased was not available in the colour I... See more
Falencia was really great, she was friendly and catered to our needs. She was welcoming and took us through the various couches and explained the benefits of the different ones. We were very impressed... See more
Company replied
Seats and Sofas is dé specialist in zitmeubelen. Met maar liefst 49 Megastores verspreid over Nederland, België en Duitsland is er altijd een showroom bij u in de buurt. Dankzij onze unieke Giant Take Away-formule profiteert u van een scherpe prijs én kunt u uw nieuwe bankstel, hoekbank, loungebank of fauteuil vaak direct uit voorraad meenemen. Onze collectie volgt altijd de nieuwste woontrends en is verkrijgbaar in een breed scala aan bekledingen en kleuren. Uw ervaring staat bij ons centraal. We horen dan ook heel graag hoe u uw aankoop en ons advies heeft ervaren. Met uw feedback kunnen wij onze service en dienstverlening continu blijven aanscherpen!
Lylantse Baan 7a, 2908 LG, Capelle aan den IJssel, Zuid-Holland, Netherlands
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Reply from Seats and Sofas - Capelle aan den IJssel

Reply from Seats and Sofas - Capelle aan den IJssel
Store service was good but the after service delivery was not good. I indicated at the time that the apartment I was living had typical rotterdam stairs on one level. Was told then would need to pay more for delivery. Which I did . On the day the delivery company had no idea how to delivery the seats up stairs. No experience with rotterdam stairs. Forced me to get lift to get seats into the window. If experienced delivery people I think they could get it through stairs. Need to look at your delivery service company.

Reply from Seats and Sofas - Capelle aan den IJssel
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