Just a really brilliant service from start to finish. Mattress took almost 3 weeks to be delivered, then we had a trial and unfortunately it was not supportive enough for us so had to be returned. Too... See more
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Here at Sealy, we put our heart & soul into every mattress we make. We represent generations past and present, decades of knowhow, and love for crafting a wonderful night’s sleep. We invest heavily in research and product development to provide innovative beds and mattresses that cater to a multitude of sleepers. Without the skill, workmanship within the Sealy Sleep Team, who make every single mattress right here in the UK; we wouldn’t be the tried, tested and trusted sleep brand we are today. You can find our mattresses in both National and Independent retailers across the UK: https://www.sealy.co.uk/where-to-buy/ . We are exceptionally proud of our products which is why we welcome feedback from our customers. We value your opinions and experiences as they help us to continuously improve.
Station Road, CA7 2AS, Carlisle, United Kingdom
Asks customers to review
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Replied to 94% of negative reviews
Typically replies within 2 weeks
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Reply from Sealy UK
Not as good as my previous mattress in Hong Kong. This one is too soft , not supportive as I expected.

Reply from Sealy UK
This is the most comfortable mattress I have slept on in my 65 years! It is also quite light which is useful because we have an otterman bed, so lifting it is much easier than our last mattress. I would have no hesitation in recommending it.

Reply from Sealy UK
Very happy with purchase of Sealy Posturepaedic bed. Very comfortable.

Reply from Sealy UK
Mattress needs to be turned weekly for first year. Bit of a pain!

Reply from Sealy UK
Delivery was on time, exchange of mattresses went smoothly and efficiently.
Can feel when my partner gets out of bed, more so than our old mattress which is a little disappointing.

Reply from Sealy UK
Received our mattress 7-8 weeks ago and the smell from the mattress was overpowering, after contacting the retailer we bought it from they went through the usual things like air it well etc but the smell was to much so they visited us to check the smell out and they agreed it was strong ,they went away and rang seals who agreed to replace it . The new mattress was delivered this week and the smell was ok this is excellent service by both sealy and my retailer
Very happy customer

Reply from Sealy UK
My faith in customer service has been restored!
Very quick response to emails and enquiries and my mattress was amazing! Worth every penny 😴

Reply from Sealy UK
Needed a firm mattress and this one fitted the bill perfectly.

Reply from Sealy UK
Always have purchased Sealy beds. Always Loved them.
I purchased another expensive mattress brand to buy local…. Every day I missed my Sealy mattress, the other mattress only 18 months old had to go, it went out the door as my new Sealy mattress came in. In future I will only ever buy Sealy beds. Sleeping much better now thank you.

Reply from Sealy UK
Excellent service. The delivery men were very professional and helpful. They took care of the surroundings ie wallpaper and carpet and where personal full.

Reply from Sealy UK
Very well made mattress. I can appreciate it's quality just too firm for me

Reply from Sealy UK
Being able to track my dilivery and the men doing all the work! Iam more than satisfied with my purchase

Reply from Sealy UK
I purchased my double Sealy Alston Gel Advantage Pillow Top Mattress on the 3rd Feb 2026. from Amazon uk and it was sold and delivered by Mattressman and labelled Mattressman. It was firmer than I expected, but it was only 25cm high so it may be that pillow top was thinner.
The Sealy specifications are 135cm x 190cm (approx. 4'6" x 6'3") mattress featuring a 29cm depth.
I will probably have to buy a mattress topper to make it more comfortable.

Reply from Sealy UK

Reply from Sealy UK
Had to change our mattress after far too many years of use. The Sealy has proved a good replacement; not cheap but well constructed and nicely firm at the edges.

Reply from Sealy UK
Delivered when said, unwrapped, positioned and took wrapping away.

Reply from Sealy UK
Problem with mattress quickly resolved. Thanks to all involved.

Reply from Sealy UK
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