Just a really brilliant service from start to finish. Mattress took almost 3 weeks to be delivered, then we had a trial and unfortunately it was not supportive enough for us so had to be returned. Too... See more
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Although we didn't buy the mattress direct from Sealy on what probably could be considered as a budget price (although it was on a more than 50% off lightning deal) the quality of the mattress is cert... See more
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I bought a hospitality mattress direct from Sealy, having slept on it in a hotel. I thought it was fantastic value, as the quality is superb. It is so comfortable, yet supportive. The purchase was t... See more
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This product has been a revelation. I used to think that I could sleep on anything. I now see that there is a difference between being in bed and actually feeling totally relaxed and at rest. Even if... See more
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Company details
Written by the company
Here at Sealy, we put our heart & soul into every mattress we make. We represent generations past and present, decades of knowhow, and love for crafting a wonderful night’s sleep. We invest heavily in research and product development to provide innovative beds and mattresses that cater to a multitude of sleepers. Without the skill, workmanship within the Sealy Sleep Team, who make every single mattress right here in the UK; we wouldn’t be the tried, tested and trusted sleep brand we are today. You can find our mattresses in both National and Independent retailers across the UK: https://www.sealy.co.uk/where-to-buy/ . We are exceptionally proud of our products which is why we welcome feedback from our customers. We value your opinions and experiences as they help us to continuously improve.
Contact info
Station Road, CA7 2AS, Carlisle, United Kingdom
- 01697320342
- salesorders@sealy.co.uk
- sealy.co.uk
4.5
Excellent
1K reviews
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Replied to 94% of negative reviews
Typically replies within 2 weeks
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Got our posturepedic mattress from qvc
Got our posturepedic mattress from qvc. Was promised white glove delivery.
2 apes turned up. Struggled to get the mattress up the stairs. They damaged the house getting it up. They Didn't have any tools so couldn't even put the bed together. They asked me wife which way she wanted the mattress going....They didn't want to take the old bed away or the new beds packaging. My wife was on her own and felt very intimidated by the delivery men. I came home and had to put the headboard, bed and mattress together with a bad back which is why we got the mattress and white glove delivery in the first place. So all in all very disappointed by the experience.
Ps. Mattress amazing. No back pain since.
20 February 2026
Reply from Sealy UK
Hi Josh
Thank you for your review.
We're really sorry to hear of your delivery experience, please accept our apologies. We'd really like to look into this further and discuss with our delivery partner as this is not the level of service we expect for our customers.
Please get in touch with us at customercare@sealy.co.uk with details of your order and we will investigate further.
We're very pleased you're happy with your new mattress :)
Best wishes
Sealy UK
My purchase of the Sealy Turin Plush…
My purchase of the Sealy Turin Plush mattress and divan base bed is an excellent choice. It is very comfortable and has good support.
Dave at the Blandford Furniture Bazaar Bed Shop gave excellent advice and service. I can thoroughly recommend this bed and the shop.
20 February 2026
Reply from Sealy UK
Thank you for your lovely review Brian.
Dave is extremely knowledgeable and we are very pleased to hear that you are happy with your choice :)
We hope you will be sleeping comfortably for a very long time.
Best Wishes
Sealy UK
Within two months The mattress has…
Within two months The mattress has already started to lose it’s firmness.
26 February 2026
Reply from Sealy UK
Thank you for your review.
We're sorry to learn of your concerns and apologise for any disappointment.
If you believe there may be a problem with your mattress, please do get in touch with the retailer and they will investigate further.
If you need any further assistance please contact us at customercare@sealy.co.uk
Best wishes
Sealy UK
Very Very comfortable
Very Very comfortable After many years of neck and shoulder pain.
25 February 2026
Reply from Sealy UK
Thank you for your 5* review
The mattress meets our requirement
The mattress meets our requirement, with a great discount! Thank you.
18 February 2026
Reply from Sealy UK
Thank you for your 5* review
Top comfort
Comfortable, soft & firm, just what my body needs. This mattress is great because i don't need to turn it over.
24 February 2026
Reply from Sealy UK
Thank you for taking the time to leave a review
Really comfortable
Our new mattress is very comfortable really thick & good quality. Still very new so hoping it will do us a good few years!
18 February 2026
Reply from Sealy UK
Thank you for your review
Superior quality and comfort
Superior mattress, quality design and beautifully made. The comfort is sublime and my body is well supported. This is my second sealy mattress and they stand the test of time. Well worth the money for a quality sleep
23 February 2026
Reply from Sealy UK
Thank you for your 5* review
Excellent mattress.Best sleep ever had.
Excellent mattress.Best sleep ever had.
So comfortable.Excellent delivery service and highly recommended
21 February 2026
Reply from Sealy UK
Thank you for your amazing review
Almost Perfect
Would have given 5 stars, but one of the head board connections was broken on the bed base, so had to wait a while for a replacement, bed was usable though.
15 February 2026
Reply from Sealy UK
Thank you for your review.
We're sorry to hear of the problem you experienced and apologise for any inconvenience caused.
Best wishes
Sealy UK
Excellent quality mattress
Excellent quality mattress
Comfy and exactly as wa shown in the show room - could be more pleasing on the eye , but excellent quality - and yes would recommend
20 February 2026
Reply from Sealy UK
Thank you for your review
The server was spot on and the delivery…
The server was spot on and the delivery service was excellent 👌
9 January 2026
Unprompted review
Reply from Sealy UK
Thank you for your review :)
The salesman was very helpful It was…
The salesman was very helpful It was very hard to decide but he explained things very clearly
13 February 2026
Reply from Sealy UK
Thank you for your review
The mattress seems to be very well made…
The mattress seems to be very well made and comfortable
17 February 2026
Reply from Sealy UK
Thank you for leaving a review
We had a previous Sealy Posturpaedic…
We had a previous Sealy Posturpaedic matress and was satisfied hence the reason we purchased a new one.
20 February 2026
Reply from Sealy UK
Thank you for your review and your loyalty to the Sealy brand :)
Efficient, easy and comfortable
Easy ordering process, quick and efficient delivery, very pleased with the mattress.
20 February 2026
Reply from Sealy UK
Thank you for your review
Not as good as my purchase in Hong Kong!
17 February 2026
Reply from Sealy UK
Thank you for your review.
We're sorry to hear you aren't finding your UK mattress as good as the one you purchased in Hong Kong.
Unfortunately we are unable to compare specifications as we are unsure which mattress you have purchased and can only apologise for any disappointment.
Best wishes
Sealy UK
My second sealy bed
My second sealy bed. Would highly recommend. Extremely comfortable with great support
11 February 2026
Reply from Sealy UK
Thank you for your 5* review
Reply from Sealy UK
Thank you for your 5* review
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