Although we didn't buy the mattress direct from Sealy on what probably could be considered as a budget price (although it was on a more than 50% off lightning deal) the quality of the mattress is cert... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Here at Sealy, we put our heart & soul into every mattress we make. We represent generations past and present, decades of knowhow, and love for crafting a wonderful night’s sleep. We invest heavily in research and product development to provide innovative beds and mattresses that cater to a multitude of sleepers. Without the skill, workmanship within the Sealy Sleep Team, who make every single mattress right here in the UK; we wouldn’t be the tried, tested and trusted sleep brand we are today. You can find our mattresses in both National and Independent retailers across the UK: https://www.sealy.co.uk/where-to-buy/ . We are exceptionally proud of our products which is why we welcome feedback from our customers. We value your opinions and experiences as they help us to continuously improve.
Station Road, CA7 2AS, Carlisle, United Kingdom
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Sealy UK

Reply from Sealy UK
This is our third Sealy mattress. We tried Hypnos at over £1,500 and after 2 years we threw it away and went back to Sealy. Our new Sealy mattress is so comfortable and we are sleeping much better with less aches and pains!
We will not go elsewhere now.

Reply from Sealy UK
We are very pleased from the start and especially taking the old mattress away and putting new one on the bed

Reply from Sealy UK
From the moment we walked into the store we knew we made the right choice. The staff were friendly and helpful, the delivery time of the bed was incredible and quick. Staff who delivered the bed were also friendly and helpful. The bed is very comfortable and looks fantastic.
I had a Sealy bed quite a long time ago so I was expecting this Sealy Posturepaedic to be good. I have not been disappointed. Even though it is a firm bed it is very comfortable. I have had 2 hip replacements and this mattress gives me the comfort that I need. Very pleased with both the appearance and the experience of this bed.
A very comfortable bed. Good company to use and truthful descriptions. Many thanks
Exactly as described. Quality excellent, retailer excellent, delivery efficient.
The bed is fantastic the delivery boys were great very helpful nothing was to much trouble they took the time to explain everything to me
My mattress so comfortable. I had a bad bout of sciatica. My new mattress has helped I feel like I am sleeping on a cloud.
Bought new mattress to replace my 10 year old sealy mattress.
After 5 months of use, the side of the mattress had a noticeable bulge, what felt like springs.
Credit where it is due, the shop I bought it from Sent their manager out the same day and contacted Sealy.
The manager of the shop rang us the following day to say Sealy was replacing the mattress.
Thank you, Sealy for our replacement mattress

Reply from Sealy UK
Newton king size bought September 2024 , had Bensons out in September 2025 as mattress started dipping either side. They came and said it wasn't dipping enough and if I wanted to get a 2nd opinion would have to pay . Now mattress is even worse , along with an awful sound when you move. This mattress was nearly £2000 I purchased this due to my degenerative disk disease and joint pain. The pain this is giving me due to it no longer holding my body like it did at first it awful. I wake myself up when u try and turn over at night due to the severe hip pain it's giving me now. I've called bensons out again and they are coming next week. I just hope that this time they agree the mattress is faulty and that it gets replaced because I am in so much pain now and I should not have this with a £2,000 mattress.
Even my husband who does not suffer with back /joint pain says how much the noise from the mattress is keeping him up and he can feel how the mattress is no longer supporting him . Before this we had another expensive mattress that we had for 12 years and never once had an issue. I came to sealy as I thought it was a high end make , I am really hoping they put it right 😥

Reply from Sealy UK
I bought the mattress from a local furniture shop together with a bedframe . I had some advice from the staff member. I did have to wait some weeks before it was delivered presumably because the bed took longer to come. I am happy with my new bed and the care information.

Reply from Sealy UK
The quality of the ottoman bed and mattress is superb.
The comfort of the mattress is getting better and better as it settles.
We are very pleased with our purchase and it proves that you get what you pay for.

Reply from Sealy UK
Very happy with new bed/mattress very sturdy and comfortable .
The assistant was very helpful indeed in advising me about different styles and models .

Reply from Sealy UK
I know this was a costly purchase, but it has been well worth it, as the bed is so comfortable and the delivery service was brilliant as they disposed of my old mattress and bed for me and assembled the bed very quickly. very happy customer, highly recommended.

Reply from Sealy UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.