I never received my $300 order placed in July of 2023 and the company was unresponsive in my attempts to reach them thru their website and by phone to cancel and request refund. The BBB says there has... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent customer service from Oscar and SD Truck Springs! Oscar went above and beyond to get our springs delivered ASAP; cross country a few days before christmas, and with a huge storm hitting the... See more
Starting this project, I had no idea how to spec’ the replacement shock absorbers on my 2000 Beaver motorhome. The numbers on the existing ones let nowhere. I contacted SD Truck Springs and met Devin... See more
Called to follow up on my order and Derrik in customer service was a great help! He was very informative and made sure all of my questions were answered. I needed an alternative shipping date to bette... See more
Company details
Contact info
85-7 Air Park Drive, 11779, Ronkonkoma, United States
- 877-774-6473
- Customerservice@sdtrucksprings.com
- sdtrucksprings.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brian is the best!
Brian has gone out of his way to find me the parts I need!
Cross referencing, researching and staying touch with me.
The best customer service I have ever had!
I placed a order online and Oscar…
I placed a order online and Oscar called back immediately with some super helpful information and suggestions to insure I ordered the correct springs for my pickup. I will be ordering from them again because of this experience.
Brian was awesome he helped me get the…
Brian was awesome he helped me get the right part for my Suburban in a timely manner
I have had a really good experience and…
I have had a really good experience and the best customer service I have ever encountered! Tristan Pennington has been amazingly fast and prompt about keeping me informed with what is going on. Very helpful and courteous.very please with the service I have received!
I would like to take a moment to say…
I would like to take a moment to say how much I appreciate Alexander Martin. He assisted with an order and i am very appreciative of him going above and beyond in explaining my options. Because of my great experience with Alexander, i will definitely be a returning customer.
Travis Baker
Nissan Armada Rear Suspension
Chatted with Oscar online, he was very knowledgeable and provided some great recommendations to repair my 2006 Nissan Armada. Thanks!
Brian was very helpful after the first…
Brian was very helpful after the first representative failed to respond. Brian had my issue resolved quickly and was very polite
Great communication and fast response.
Great service
Brian was very knowledgeable and guided me to the right product to meet my needs. Great purchasing experience.
Was having troubles getting my springs…
Was having troubles getting my springs I had ordered and chatted a few times trying to get answers. Finally today got Brian B. on the chat and had him look into it. What a difference! He was so helpful and is getting everything straightened away after finding what I had been going through. New springs should be on the way today and here by Feb. 13 at latest . Even called me to assure me he was taking care of it personally! Way to go BRIAN!
Brian really helped me with the Air…Very nice and had alot of knowledge!
Brian really helped me with the Air Springs I needed for my Truck! Very Nice and Helpful!
I order a lot of parts online and over…
I order a lot of parts online and over the phone. Brian was by far one of the most helpful I’ve ever dealt with!
Customer service went above and beyond…
Customer service went above and beyond to help fix a shipping error and get me the parts I had ordered. Between Jacque and Tristan we figured it out and got my truck back on the road.
Derrik simply took care of me
Derrik simply took care of me. Truly grateful to have had derrik
Brian reached back out to me to ensure…
Brian reached back out to me to ensure the info I needed was transferred
This has been a great experience…
This has been a great experience dealing with SD Truck springs! We had purchased a set of helper springs and they did not work for our needs. Spoke with Brian and he went above and beyond to help us return and purchase the correct springs. Their customer service is exceptional!
Brian was very helpful and…
Brian was very helpful and knowledgeable and got me back on track again! thanks!
Great service and communication
Heather was very helpful and had great communication when teaching out. Highly recommended!
Super nice and helpful will buy from…
Super nice and helpful will buy from them again 👍
Brian helped me out tremendously
Brian helped me out tremendously, going way above and beyond to make sure I was taken care of.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








