SDHC private GP service is really excellent. Easy to book an appointment when you need it, and great to see a very professional GP who has the skills to sort out your medical problems, and the time to... See more
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Review summary
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Reviews shaping this summary
I cannot rate this practice highly enough. I have had a few issues with my weight loss journey. Each time there was a problem I received advice and support from both doctors and nurses. I couldn’t be... See more
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My appointment this morning was everything I could have wished for. A doctor who listened to me carefully and who offered me several options for my problem. He was kind and caring. Receptionists wer... See more
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It was like doctoring used to be. Time to explain the problem and its history, I was listened to and made to feel like a participant in the process. The GP’s examination and conclusions were share... See more
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Company details
Written by the company
Through our NHS and private GP services, we want our patients to experience the best possible health and wellbeing. Our private services aim to offer the same high quality and value as our NHS services with greater accessibility and time for those able to pay.
Contact info
Hillbrow Health and Wellbeing, 1 Denton Road, BN20 7SS, Eastbourne, United Kingdom
- 01323 402790
- privatehealth@sdhc.org.uk
- sdhc.org.uk
4.8
Excellent
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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5 stars.
Compassionate, caring approach. Attention to detail. Highly recommend Dr Nick Harvey.
5 October 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Amazing Service
Great service and really nice staff!
Everyone was super helpful and really made sure to check everything and give me all my options
7 October 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
I had a great experience with SDHC
I had a great experience with SDHC. Booked appointment on Sunday night for 9.30am on Monday (amazing).
Dr Evashni Chetty was fantastic spending time to really understand my issue. Very comprehensive and took bloods needed there and then.
Results and full review with next steps mapped out sent within a couple of days.
Diagnosed issue and I am now seeing a specialist to resolve the problem.
Will be using SDHC for all my future needs for GP services. Quick and easy to book and spend time to really understand issues and act to get resolved as quickly as possible. Well worth the cost.
23 September 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Thank you I saw a very nice doctor who was very…
I saw a very nice doctor who was very caring and listened to my concerns. She tried to help me as much as she could. I believe prescribed the right medication.
20 September 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Absolutely worth every penny
Absolutely worth every penny
Just so wonderful to be able to discuss medical problems without feeling rushed or time limited.
I cannot speak more highly of yhe lovely GP I saw. Really concerned and wanting to solve problems
18 September 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Excellent treatment
Sympathetic, comprehensive and very helpful advice from Dr Stephen Lytton.
28 August 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Words cannot express how skilled…
Words cannot express how skilled compassionate patient and helpful Dr Lytton was.
We are so grateful.
Marie
8 August 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Friendly, attentive service
The attention to detail and the personal interest in me as a patient. The Doctor was able to contact my surgeon personally and I was advised to go to hospital immediately to have intravenous antibiotics administered. Friendly, attentive and helpful service.
31 July 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Excellent standard of care
I was seen very promptly and treated with expertise and great kindness. The doctor is first-class in his profession.
16 July 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Meeting a Doctor who had time to care
I go to a wonderful NHS surgery, but I had a blood infection in Cyprus, and it was getting worse and I knew I needed a much longer appointment. Well I had the good fortune to meet Dr. Lytton. And the Good Lord smiled on me. I could not wish for someone better to get me through this.
2 July 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
GET SEEN QUICKLY
After being given a phone appointment for a month's time by my local surgery, for symptoms of angina and a possible heart attack, during the past three weeks, I contacted South Downs Health Care and saw Doctor Lytton within two days. I was thoroughly examined, and as a result was prescribed medication for Angina. He arranged an ECG and blood tests at my local surgery in the afternoon. He also phoned me at home to check how things were going, and to keep me updated. He also arranged an appointment with a cardiac specialist, Professor Patel, who I saw the next morning, and who has actioned an Echocardiogram and a coronary angiogram (NHS).
I am so grateful to both doctors for their speed, professionalism and understanding towards me during this difficult time. I would not hesitate to use their services in the future. Thankyou
19 June 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
I've been assisted by doctor Miriam
I've been assisted by doctor Miriam. She's been very professional and efficient
21 June 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Great Doctor. Appalling service thereafter. Cannot recommend.
I should start by saying that the Doctor who I saw was excellent. Extremely nice and very thorough. However, the inability to get through on the phone to follow up after my appointment (now two weeks on) is nothing short of infuriating.
When I was initially booking a Consultation, I was bombarded with phone calls, but now....silence.
So, a good Doctor, woefully let down by "reception staff". Echoes of the NHS at the moment. Hardly worth shelling out hundreds of pounds to sort out medical concerns.
11 June 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for bringing your concerns to our attention and providing the opportunity for quality improvement within the Private GP Service. We are sorry that your experience did not completely meet your expectations on this occasion.
We have initiated a significant event investigation that will include root cause analysis of all the system issues that contributed to this regrettable situation.
We will contact you directly and would welcome the opportunity to discuss how we can improve and put things right for you.
Outstanding service
The professionalism of the consultant is outstanding and he dealt with each of my concerns very sympathetically. His subsequent evaluation was also very thorough and helpful.I found the whole experience very reassuring and intend to follow in full the advice I was given.
19 June 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Doctor on time
Doctor on time, identified medical problem and recommended medication to cure infection.
23 May 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Dr lytton was such a nice man
Dr lytton was such a nice man, very calm and professional with a relaxing way about him,the whole experience was good, many thanks from Eric and Steve...
16 May 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Thanks DOC
I met the doctor there and he was nice and helpfull his consultation was indepth clear and had room for some humor every now and again to ease the nerves
8 May 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Good consultation, poor perscription
The consultation was good but I have had to revert twice as perscription given was wrong and pharmacy wouldn't accept it.
2 May 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for bringing your concerns to our attention and providing the opportunity for quality improvement within the Private GP Service. We are sorry that your experience did not completely meet your expectations on this occasion.
We have initiated a significant event investigation that will include root cause analysis of all the system issues that contributed to this regrettable situation.
We have written to you and would welcome the opportunity to discuss how we can improve and put things right for you.
Outstanding service
Recently when we my son was let down by our local GP services , we booked in here privately, all I can say it was worth every penny, friendly professional service helped my son with the medical results he requires for his future career, I highly recommended this centre.
1 May 2024
Unprompted review
Reply from SDHC Private GP Service
Thank you for your positive review. We truly appreciate your kind words and feedback.
Your review means a lot to us and serves as a great motivation for our team, which will be shared. We are constantly striving to improve our services. Your feedback helps us understand what we are doing well and what we could make even better
If you have any further suggestions or feedback, please reach out to us via email sdhc.feedback@nhs.net. We value your input and are always looking for ways to improve.
Once again, thank you for your support.
The doctor was very helpful and prompt
The doctor was very helpful and prompt.
The only issue I have is with regard to the online booking and payment system. I ended up phoning to make an appointment because the online system would not let me make a booking. Nor could I pay online because the system repeatedly told me it could not verify my card (I tried 3 different cards)
Apart from that I was very happy with the service provided
15 April 2024
Unprompted review
Reply from SDHC Private GP Service
Dear Jan,
Thank you for your positive review. We genuinely appreciate your kind words and valuable feedback regarding our online booking system. We apologise for any inconvenience you experienced and want to assure you that we are actively investigating the issues you encountered. Your feedback helps us understand what we are doing well and what we could make even better, ensuring a seamless experience for all our patients.
If you have any further suggestions or feedback, please reach out to us via email sdhc.feedback@nhs.net.
Once again, thank you for your support.
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