Screen Doctor Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its speed, efficiency, and reliability for device repairs. Many people highlight the high quality of work, with devices often returned looking and functioning like new, using top-quality or genuine parts. Reviewers also appreciate the fair and reasonable pricing, often finding it to be great value for money. The staff are frequently described as friendly, professional, and approachable, contributing to an outstanding overall experience. No significant minority sentiment emerged from the reviews, indicating a consistently positive experience for most customers.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service, highlighting its efficiency, friendliness,... See more

Product

Customers consistently note positive experiences with product replacements and repairs, often highlighting... See more

Price

Clients share positive opinions on price, consistently finding them to be very reasonable and fair for the... See more

Quality

Consumers consistently report positive experiences with the quality of repairs and products, often describing... See more

Staff

People report positive experiences with staff, consistently highlighting their friendly, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely recommend this lad, prices are very fair. I got new battery for my Iphone 13 Pro Max installed and it was done in half hour. A decent approachable bloke, so any issues regarding my ph... See more

Company replied

Rated 5 out of 5 stars

I've been using Screen Doctor for a while now, and they've always provided excellent service. Every repair has been completed quickly and to a high standard, and my devices have always come back wor... See more

Company replied

Rated 5 out of 5 stars

Always go to screen doctor for my phone issues. Fixed my charging port a few weeks ago and it broke again, still in warranty so repaired it free of charge. Great communication, always willing to help.... See more

Company replied

Rated 5 out of 5 stars

Would definitely recommend screen doctor, it is the first time I’ve used them, they are very friendly and efficient. Replaced my batter in my iPhone 11 and it’s working great, and now I can pass it on... See more

Company replied


Company details

  1. Phone Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(154)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Good advice and choices. Watch fixed and posted back. All working great. Have recommended to friends

4 August 2023
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Sue, thank you so much for the review and recommending us to friends. It really does mean a lot, please let us know if we can help with anything

Rated 5 out of 5 stars

I pad screen repair excellent job same…

I pad screen repair excellent job same day turnaround at a reasonable price.
Would highly recommend.

7 July 2023
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Clive, I'm over the moon to hear you were happy with the service. If we do anything to help please let us know, thank you

Rated 5 out of 5 stars

Focused on a good customer experience

Wrong screen sent and wrong colour, no response when tried to contact. Very disappointed will not be using again. Bought correct screen from different company

David from screen doctor got in touch and explained the difficulties with trying to in touch. Issue has been resolved after the misunderstanding. Very pleased with the customer care provided

4 July 2023
Screen Doctor logo

Reply from Screen Doctor

Hi Josh, I am really sorry to hear you had this experience. As I explained earlier we didn't receive the email about the mistake. Please let me know if I can help with anything else

Rated 5 out of 5 stars

Great company 👌

Great to deal with :) Never any hassle or issues. Super fast delivery.

4 July 2023
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Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

We use screen-doctor for all our B2B…

We use screen-doctor for all our B2B refurbs in our shop and for our clients. We only supply refurbed screens on the X models and up and will always prefer a refurbished iPad/iPhone screen over a 3rd party. Very few issues and if so, always resolved quickly and without fuss. Great price, great workmanship and great delivery! Thanks for all you do guys! Highly recommended, highly skilled and always a pleasure to do business with

5 June 2023
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

Absolutely cannot rate them higher

Absolutely cannot rate them higher. Great service and takes care of other businesses. Thanks!

3 May 2023
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

These guys did a fantastic job on my…

These guys did a fantastic job on my daughters iPad kept me fully updated on repair would recommend to anyone
Eric

13 April 2023
Unprompted review
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Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

Unbelievable service from Dave and the…

Unbelievable service from Dave and the team, a new privacy screen protector fitted quick and with a superb finish of the highest quality 👌🏼

16 February 2023
Unprompted review
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Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

I nipped in today and asked for a…

I nipped in today and asked for a screen protector placing on my phone and watch. David dealt with me straight away and provided second to none customer service (as always). I wouldn’t use anyone else.

17 November 2022
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

Absolutely Fantastic Service!

Went to screen doctor after hearing about them on Instagram. They fixed my phone there and then and gave me a free coffee whilst I waited. Excellent service and would recommend to anyone! Thanks David and Sam!

2 November 2022
Unprompted review
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Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

By far the best quality refurb screens…

By far the best quality refurb screens you can get. David bends over backwards to help out as well.

6 November 2022
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

Cappuccino while you wait 🤌☕️

Dropped my iPhone way too much on a Saturday Night which essentially destroyed the screen & rendered the phone useless. The alarm bells were ringing … but, there was no need to worry. The Screen Doctor had my phone back up and running in 20 minutes. I sat & relaxed in the comfy upholstered chair & enjoyed a fresh cappuccino as the boys got to work.

Huge respect for the efficiency & quality of service. 20 minutes from start to finish & the coffee was delicious. Phone screen better than before, fitted a screen protector which was a classy touch.

I would strongly recommend Screen Doctor to anyone that has a phone screen query or issue. Their level of knowledge in this discipline is second to none. Combining their technical expertise with excellent customer experience looks like a winning formula to me.

4 October 2022
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

Great service

Always great service, and always faultless screens.

3 August 2022
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Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

Rated 5 out of 5 stars

Screen arrived next day

Screen arrived next day, works perfectly, couldn't wish for more. Thanks.

7 July 2022
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for the review, much appreciated! Please let us know if you need anything

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