Screen Doctor Reviews 

154
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its speed, efficiency, and reliability for device repairs. Many people highlight the high quality of work, with devices often returned looking and functioning like new, using top-quality or genuine parts. Reviewers also appreciate the fair and reasonable pricing, often finding it to be great value for money. The staff are frequently described as friendly, professional, and approachable, contributing to an outstanding overall experience. No significant minority sentiment emerged from the reviews, indicating a consistently positive experience for most customers.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service, highlighting its efficiency, friendliness,... See more

Product

Customers consistently note positive experiences with product replacements and repairs, often highlighting... See more

Price

Clients share positive opinions on price, consistently finding them to be very reasonable and fair for the... See more

Quality

Consumers consistently report positive experiences with the quality of repairs and products, often describing... See more

Staff

People report positive experiences with staff, consistently highlighting their friendly, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely recommend this lad, prices are very fair. I got new battery for my Iphone 13 Pro Max installed and it was done in half hour. A decent approachable bloke, so any issues regarding my ph... See more

Company replied

Rated 5 out of 5 stars

I've been using Screen Doctor for a while now, and they've always provided excellent service. Every repair has been completed quickly and to a high standard, and my devices have always come back wor... See more

Company replied

Rated 5 out of 5 stars

Always go to screen doctor for my phone issues. Fixed my charging port a few weeks ago and it broke again, still in warranty so repaired it free of charge. Great communication, always willing to help.... See more

Company replied

Rated 5 out of 5 stars

Would definitely recommend screen doctor, it is the first time I’ve used them, they are very friendly and efficient. Replaced my batter in my iPhone 11 and it’s working great, and now I can pass it on... See more

Company replied


Company details

  1. Phone Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(154)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i had dropped my phone and smashed my front screen

i had dropped my phone and smashed my front screen, it wasn’t usable in anyway; i dropped it of in the morning and was able to collect it in the afternoon. They’re very fast at fixing and repairing phones I would highly recommend getting a quote on fixing your phone as they charged me a low price of £60 for changing my front screen.

17 September 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you for the review!

Rated 5 out of 5 stars

Good product and quick delivery

Good product and quick delivery. Excellent service all round 👏

27 August 2024
Screen Doctor logo

Reply from Screen Doctor

Thank you for the kind words! We hope to deal with you again in the future, always here to help if you need us!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great product.

13 August 2024
Screen Doctor logo

Reply from Screen Doctor

Glad everything went smoothly! Appreciate you taking the time to share your thoughts

Rated 5 out of 5 stars

Excellent

Professional, efficient and knowledgeable.

31 July 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Glad to hear it, thank you for the review! If we can help with anything do not hesitate to get in touch

Rated 5 out of 5 stars

💯 the best place for mobile repairs

💯 the best place for mobile repairs. David went over and above to make sure my issue was sorted.
Very friendly and helpful. Highly recommend 👌

12 July 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much Andrea, it means a lot!

Rated 5 out of 5 stars

Fantastic service

Fantastic services did a realy good job knows his stuff 110 percent

9 July 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thanks for that Paul, it means a lot! If you need any help with the tether please let me know, happy to help

Rated 5 out of 5 stars

Perfect experience

Perfect experience. Postage and part were spot on!

12 June 2024
Screen Doctor logo

Reply from Screen Doctor

That’s great to hear, thank you for taking the time to leave a review Colin!

Rated 5 out of 5 stars

Quality thanks

Quality thanks

20 June 2024
Screen Doctor logo

Reply from Screen Doctor

Thank you for the review Ryan, much appreciated!

Rated 5 out of 5 stars

No messing about with screen doctor…

No messing about with screen doctor screen arrived with them on the Saturday and I have the screen refurbished and back with me by Tuesday amazing service

17 June 2024
Screen Doctor logo

Reply from Screen Doctor

Always a pleasure working with you! Thanks for the continued custom, it means a lot to us

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, screens are perfect everytime, With so much care and attention to detail. Cant fault, thank you.

12 June 2024
Screen Doctor logo

Reply from Screen Doctor

Always a pleasure, thank you for your custom. We haven't heard from you which I hope is a good sign! But, if you do need anything do not hesitate to get in touch

Rated 5 out of 5 stars

Same day

Same day, while you wait and great screen and battery. Phone now as new - great job.

5 June 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thank you so much for taking the time to leave the review, it means a lot! Always happy to help if you need anything

Rated 5 out of 5 stars

Brilliant

Brilliant, service and quality, don’t be fooled by the junk on Amazon.

I’d bought a couple of screens on Amazon to repair my daughter’s phone, £20, came with tools, great, I thought. However, as I found later, those screens are largely junk. Poor quality, low resolution, poor colour and failing within weeks (I was bribed with a quick refund if I didn’t return via Amazon).

Screen Doctor use proper Apple screens, have incredibly responsive customer service and it’s looking great 3 weeks in. Pay the extra 10-15 quid, save the hassle of learning the hard way.

20 May 2024
Screen Doctor logo

Reply from Screen Doctor

Amazing thank you Alex 👍 Pleased to see you can notice the difference between our screens and the cheaper aftermarket ones. Always happy to help, all the best

Rated 5 out of 5 stars

Top Company

We did have a little problem with this order.
The company could not have been more helpful.
Great contact and resolved perfectly.

2 April 2024
Screen Doctor logo

Reply from Screen Doctor

Hey Martin, really glad we got that issue resolves for you and you are happy with the outcome! Please let me know If I can help with anything

Rated 5 out of 5 stars

Needed a port replacing on my iPhone

Needed a port replacing on my iPhone. Apple quoted a laughable number. Got it replaced here in 30 mins for £25.

Works like a charm!

9 May 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Perfect, glad to hear the port is back running as it should be. Appreciate you taking the time out to leave the review, have a nice weekend!

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service, great communication and great value

1 May 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Ally, thank you for the review! It is much appreciated, please let me know if I can help with anything

Rated 5 out of 5 stars

I can't recommend screen Doctor enough

I can't recommend screen Doctor enough! I had two phones to fix and asked way to many questions which were quickly and patiently answered and everything done exactly as described in the emails. Great service

19 April 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Peter, thank you so much for the review! It was a pleasure to work with you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look