Screen Doctor Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its speed, efficiency, and reliability for device repairs. Many people highlight the high quality of work, with devices often returned looking and functioning like new, using top-quality or genuine parts. Reviewers also appreciate the fair and reasonable pricing, often finding it to be great value for money. The staff are frequently described as friendly, professional, and approachable, contributing to an outstanding overall experience. No significant minority sentiment emerged from the reviews, indicating a consistently positive experience for most customers.

What people talk about most

Service

Reviewers consistently express high satisfaction with the service, highlighting its efficiency, friendliness,... See more

Product

Customers consistently note positive experiences with product replacements and repairs, often highlighting... See more

Price

Clients share positive opinions on price, consistently finding them to be very reasonable and fair for the... See more

Quality

Consumers consistently report positive experiences with the quality of repairs and products, often describing... See more

Staff

People report positive experiences with staff, consistently highlighting their friendly, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely recommend this lad, prices are very fair. I got new battery for my Iphone 13 Pro Max installed and it was done in half hour. A decent approachable bloke, so any issues regarding my ph... See more

Company replied

Rated 5 out of 5 stars

I've been using Screen Doctor for a while now, and they've always provided excellent service. Every repair has been completed quickly and to a high standard, and my devices have always come back wor... See more

Company replied

Rated 5 out of 5 stars

Always go to screen doctor for my phone issues. Fixed my charging port a few weeks ago and it broke again, still in warranty so repaired it free of charge. Great communication, always willing to help.... See more

Company replied

Rated 5 out of 5 stars

Would definitely recommend screen doctor, it is the first time I’ve used them, they are very friendly and efficient. Replaced my batter in my iPhone 11 and it’s working great, and now I can pass it on... See more

Company replied


Company details

  1. Phone Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(154)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service from David at Screen…

Amazing service from David at Screen Doctor. Like other reviews have mentioned, he is a straight-up, honest person, with the customer's best interest in mind. He knows what he's talking about, taking the time to research the phone and repair required, to be able to advise whether it is economically viable or not. Unlike another phone repair shop in Keighley (Phone Care Keighley), Screen Doctor did what he said he was going to do and in a timely manner (the other shop kept me waiting and waiting, to no avail). I would fully recommend using Screen Doctor, I no longer have to worry my phone will lose charge altogether and turn off, mid-conversation. Screen Doctor have given me more years to enjoy by beloved BlackBerry - Thank you David!!

12 March 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Good morning! It was a pleasure to read your review - thank you. I am so pleased you were happy with everything. If we can help with anything at all do not hesitate to get in touch

Rated 5 out of 5 stars

Amazing service

Amazing service, took no time at all and best price around by far. Would recommend Screen Doctor to anybody. On top of all that down to earth and easy to talk to, doesn't try sell you stuff you don't need like some others!

13 March 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Kyle, pleased to hear you had a good experience with us! Thank you for taking the time to leave a review, we appreciate it!

Rated 5 out of 5 stars

Good quick service

Good quick service, phone was was fixed with new charging port. Good local location.

13 March 2024
Unprompted review
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Reply from Screen Doctor

Hi Andy, glad you were happy with the new port! Thank you for taking the time to leave a review, it's much appreciated! If we can help with anything do not hesitate to get in touch

Rated 5 out of 5 stars

Fantastic service and a good price too

Fantastic service and a good price too. This is my ‘go to’ place for any future work.

12 February 2024
Unprompted review
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Reply from Screen Doctor

Hey Dave, thank you so much for taking the time to leave a review - the support means a lot! If we can help with anything don't hesitate to get in touch

Rated 5 out of 5 stars

top lad good service does a perfect job…

top lad good service does a perfect job would advice everybody to come and get the phone repaired at screen Doctor

3 February 2024
Unprompted review
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Reply from Screen Doctor

Hi Sean, thank you for that! It means the world to us, hope we see you again soon!

Rated 5 out of 5 stars

Always top notch service

Always top notch service. Will use again!

25 January 2024
Screen Doctor logo

Reply from Screen Doctor

Hi Denys, thank you for the review, it means the world to us!

Rated 1 out of 5 stars

Scam don't trust

5 January 2024
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Reply from Screen Doctor

Hi Carl,
Sorry you feel this way, we did everything we could from our end to assist you. We do require items to be returned to us before we can give refunds, we were able to provide a free return label but you explained to us you threw the part in the bin and felt you didn’t have to return the item. Returning items for refunds is standard practice with online retailing, especially considering how valuable your order was.

Rated 5 out of 5 stars

Great quick service and very polite

Booked my phone in for repairs, very helpful, friendly guy. Ready on time, text reminders really helpful.
Highly recommend for a great quick service

12 January 2024
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hey Mark, thank you for taking the time to leave a review. It means a lot to us, so glad to hear you were happy with the service. If we can help with anything do not hesitate to get in touch ☺️

Rated 5 out of 5 stars

Polite friendly service

Polite friendly service. Dropped my tablet off and was ready to collect in under 2 hours and it looks brand new again. Would highly recommend.

11 December 2023
Unprompted review
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Reply from Screen Doctor

Thank you so much for the kind words, wishing you and your family a merry christmas!

Rated 5 out of 5 stars

Best screens money can buy

Screen doctor supply the best screens at the best prices! I simply will not go anywhere else!

15 October 2023
Screen Doctor logo

Reply from Screen Doctor

Hey Andy, thank you so much for the review!

Rated 5 out of 5 stars

Can't thank you for mending my iPhone…

Can't thank you for mending my partners iPhone after I was told it was not worth mending
Your service was absolutely amazing
Will recommend you to all my family & friends

12 October 2023
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Susan, thank you for taking the time to leave the review! We were really pleased we could get it back up and running considering it was written off elsewhere. Let us know if we can help with anything, all the best

Rated 5 out of 5 stars

Excellent service

Excellent service, competent, professional and knowledgeable. Will certainly use them again.

10 October 2023
Unprompted review
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Reply from Screen Doctor

Hi Carl, thank you for the kind words, it means a lot! Please let us know if we can help with anything

Rated 5 out of 5 stars

Smart phone repair service

Excellent professional service! Very reasonably priced and I would not go anywhere else

12 September 2023
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Thanks for taking the time to leave us a review Michael. We really appreciate it and are glad you are happy with the service we have provided.

We hope you don't need to visit us again but if you do, we would be happy to serve you again!

Rated 5 out of 5 stars

Best quality screen I’ve ever used…

Best quality screen I’ve ever used bought in the uk Manchester

6 September 2023
Screen Doctor logo

Reply from Screen Doctor

Wow, thanks Helen, that's quite the compliment! We are glad you are satisfied with our screens.

If you need anything else at all, please dont hesitate to get in touch, we would be happy to help.

Rated 5 out of 5 stars

Amazing service

Amazing service. Fast despatch amd quality parts. Very much recommended.

17 August 2023
Screen Doctor logo

Reply from Screen Doctor

Thank you for the review, happy to hear everything is going good. Let us know if we can help with anything

Rated 5 out of 5 stars

Great service

Great service fixed my ipad screen within a hour for great price and fantastic service 100% recommend

24 August 2023
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hey Sam! Thank you so much for the review, it honestly means so much to hear everything is going well. Please get in touch if we can help with anything

Rated 5 out of 5 stars

Professional and helpful.

Friendly, fast and professional service. Extremely knowledgeable and helpful. They kept me informed at each stage of the repair and even contacted me the following week to check I was happy. Very satisfied with my fixed device and would highly recommend.

18 August 2023
Unprompted review
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Reply from Screen Doctor

Hi Andrea, we're so pleased to hear you were happy with the service. We appreciate the time taken to leave the review, if you need anything at all please let us know

Rated 5 out of 5 stars

Fantastic stuff

Bouncer here, screen doctor is an amazing shop, dave took in my sisters phone for a screen replacement, good prices and even better service, managed to get it done and back to me on the same day!

18 August 2023
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hey Bouncer, thank you for the review, it means a lot! Please let me know if we can help with anything

Rated 5 out of 5 stars

amazing service as always

amazing service as always, reasonable pricing if not on the cheap end really. Extremely reliable.
The only place where me and my family go for any faults with our phones.

15 August 2023
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi Salva, thank you so much for the review, your kind words are much appreciated. Happy to help whenever we can

Rated 5 out of 5 stars

Excellent service

Excellent service, we are extremely happy with the repair and the end result. Screen Doctor made the repair so straightforward and simple and kept us informed every step of the way. Would highly recommend.

4 August 2023
Unprompted review
Screen Doctor logo

Reply from Screen Doctor

Hi there, really pleased to read this review, thank you so much! Please let us know if we can help with anything else

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