Absolutely fantastic service! Lovely, friendly & courteous on the phone. Sorted collection of my car within 2 days of the telephone call. Couldn’t access the boot to retrieve some belongings & Wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Best company ever! The pick up driver Beardo was amazing. The price agreed was paid into my bank and accessible 2 hours after pick up! Would recommend highly (especially to women who may struggle to t... See more
Company replied
To start with the telephone conversation was straightforward and polite. A quote was given, which I considered fair. A pickup time slot was given. The driver rang me 15mins before pickup. I had... See more
Company replied
Can not praise this company enough. Instructions were straight forward & easy to follow. I was updated by email about everything from time of collection to payment transaction. First time using SCRAP... See more
Company replied
Company details
Written by the company
Scrap Local is one of the fastest growing networks of scrap metal dealers & vehicle dismantlers in the UK. Find dealers nationwide for everything scrap today!
Contact info
Goose House Lane, BB30EH, Darwen, United Kingdom
- 01706577574
- scraplocal.co.uk
4.7
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Scrap Local
Thank you for your review, Colin. 😊
5 star....
5 star....
Good price...
Quick and efficient...
Thanks very much...
17 July 2025
Unprompted review
Reply from Scrap Local
Thank you for your review, Tim.
Reply from Scrap Local
Thank you for your review, Julie!
I scrapped my old vehicle today…
I scrapped my old vehicle today (Vauxhall Corsa D). I was extremely pleased with the service and price offered. I was put under no pressure to sell and the staff were all polite, efficient and punctual. I would recommend this company.
16 July 2025
Unprompted review
Reply from Scrap Local
Thank you for your excellent review. 😊
Brilliant service
Brilliant service. Collected my wife's citroen when they said they would. Collected the car at 3:30pm. paid the money in to my account at 5:40 pm the same day. Was the best price. Thank you
14 July 2025
Unprompted review
Reply from Scrap Local
Thank you for the great review, Mohamed. I'm glad everything went smoothly and that we offered the best price. If you ever need us again, we’ll be here to help.😊
Best Price
Best Price. Attention to detail. Slight Hiccup in getting right pick up for my 6 seater. Resolved quite well in the end.
14 July 2025
Unprompted review
Reply from Scrap Local
Thank you for your review, Andy. I'm glad everything was sorted for you in the end.
I am waiting for my payment still on my…
I am waiting for my payment still on my transit van EJ07WCL, it’s now been three days and I am not very happy.
7 July 2025
Unprompted review
Reply from Scrap Local
Hi James,
I have contacted the collection agent who collected your van. They have apologised for the delay in payment and have assured me that the payment will be with you today.
I'm very sorry for the inconvenience.
Best regards,
Scrap Local
It was very good from start to…
It was very good from start to finishvery helpful and plesent people as well
7 July 2025
Reply from Scrap Local
Thank you, Micheal!
Excellent service.driver very…
Excellent service.driver very helpful.not only with paperwork arranged prompt payment.would recommend to anybody.
7 July 2025
Reply from Scrap Local
Thank you, John.
Excellent Efficient Service
Beardo has just collected my car, friendly, efficient and made it look really easy.
Informed me of what to do next.
From start to finish with Scrap Local everything has been quick and efficient.
Excellent Service
Thank You
Deborah
28 June 2025
Unprompted review
Reply from Scrap Local
Thank you for leaving us a great review, Deborah. I'm glad you were happy with our service.
On time pickup of car and next day payment received in bank.Thanks
On time car pickup and next day received payment in the bank.Thanks
27 June 2025
Reply from Scrap Local
Thank you for your review, Salah.
fantastic company!!!
fantastic company!!!
great customer service
the guy who came to collect lovely guy
Got the best price for my car thank you 😊
fast payment
18 June 2025
Unprompted review
Reply from Scrap Local
Thank you for your review, Katrina. I'm glad we could give you the best price and great customer service!
Easy-Peasy Process
Easy to book it online and followed with a phone call to confirm. Even offered to collect the car a day early for me. Great communication and friendly team of staff. Money for the car received on the same day.
17 June 2025
Unprompted review
Reply from Scrap Local
Thank you for the great review! We're really glad to hear the process was smooth and straightforward for you.
First time using scrap local ive never…
First time using scrap local ive never scrapped a car before and they were brilliant. Everybody i delt with was really helpfull and pleasant and made the transaction go really smoothly also the best price so thankyou to all the staff and the pickup driver a really nice friendly guy.
19 June 2025
Unprompted review
Reply from Scrap Local
Thank you! I'm glad you had a great experience with us.
Reply from Scrap Local
Hi Graham,
I'm sorry you're not happy with the service we provided. Could you please provide your registration number, and I will investigate this further.
Scrap Local - 5 Star Service - Highly Recommend
Scrap Local customer service was outstanding. I’ve never scrapped a car before and the team at Scrap Local offered a great rate for my vehicle and proceeded to manage the entire process from ‘offer’, through to ‘pickup’. This was carried out over the phone and a driver collected the vehicle from my doorstep.
No hassle at all. I fully recommend Scrap Local!
4 April 2025
Reply from Scrap Local
Thank You, Karl, that’s amazing to hear. We’re so glad your first time scrapping a car was smooth and hassle-free. We appreciate the recommendation and we’re always here if you need us again! 😊
Great company …
Brilliant service by Annie and Joe great price more than double other quotes I got would definitely use again many thanks Malc
4 April 2025
Reply from Scrap Local
Thank you, Malcolm! We're delighted Annie and Joe could help and get you such a great price.
Excellent communications and service
Excellent communications and service.
Best quote we could get ,prompt payment .
3 April 2025
Reply from Scrap Local
Thank you for your review, Anna! We're glad you had a great experience with us. 😃
You have not paid me for my car a…
You have not paid me for my car a vaxhaull zafira it's been 3 days now I'm getting pissed of refrence number 375500
31 March 2025
Unprompted review
Reply from Scrap Local
I sincerely apologise for the delay in processing your payment. As outlined in our terms and conditions, payments are typically received on the next working day between 5:00 PM and 7:00 PM. Upon identifying the technical issue, we promptly contacted you via text message to inform you of the delay and provide an updated timeframe for when the payment would be processed.
I can confirm that one of our team members has already been in touch to ensure that the payment has been successfully received. If you require any further assistance or have any additional queries, please do not hesitate to contact us.
Thank you for your understanding.
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