We recently moved our family to Australia and chose Simpsons after getting a few different quotes. From the very beginning, they stood out with their professionalism and clarity. The office team were... See more
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Review summary
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Our experience with Simpsons was perfect. John and Hayley helped us through every step of the way, answered all of our random questions and kept us up to speed right from the initial quote to the big... See more
Company replied
We were moving overseas and honestly dreaded the whole process, but Simpsons made it so straightforward from day one. Hayley kept in touch throughout, answering all my questions quickly (and there wer... See more
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From the first visit by a Simpsons representative, I felt that this was a professional company that I could trust. The confusing process of getting a quote to move almost everything from my UK home to... See more
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Company details
Written by the company
Simpsons International Removals specialise in overseas removals and shipping to countries such as USA, Canada, Australia, Spain, France, Germany and many other countries across Europe.
Contact info
Crossways Cargo Centre, Galleon Boulevard, DA2 6QE, Dartford, United Kingdom
- 01322949557
- info@simpsonsinternationalremovals.co.uk
- simpsonsinternationalremovals.co.uk
4.7
Excellent
161 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We relocated from the UK to USA and…
We relocated from the UK to USA and couldn’t have asked for a better experience. From the beginning, Simpsons stood out for their professionalism and transparency compared to other companies we spoke to. Hayley and John were incredibly supportive, guiding us through every step and making sure we understood timelines and paperwork. The removal team were excellent – careful, efficient and very respectful of our home. They even took extra care with some sentimental items which meant a lot to us. Overall, the whole process felt well organised and far less stressful than we expected.
27 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Morning,
Thank you so much for your fantastic review! We’re thrilled to hear that your move from the UK to the USA was smooth and stress free. Hayley, John, and the removal team are delighted that their care, guidance, and attention to your sentimental items made such a positive difference. Knowing that our professionalism and support stood out and helped you feel confident throughout the process means a lot to us. We truly appreciate you sharing your experience!
Kindest regards
Customer Services
The staff were so helpful
The staff were so helpful, considerate, and professional throughout the move from the time I requested the move, packing the items and storing
Admin were fantastic and gave me so much help and guided me through the process and paperwork required. Would highly recommend Simpsons International Removals
24 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Morning Mrs Field,
Thank you so much for your wonderful review! We’re delighted to hear that our team, from the admin staff to the movers, made your move smooth, professional, and stress free. It’s great to know that our guidance and care throughout the process made a difference. We truly appreciate your recommendation!
Kindest regards
Customer Services
Great service from start to finish
Great service from start to finish. Friendly team, clear communication and everything handled professionally.
22 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Afternoon Milos,
Thank you for your kind review!
We’re really pleased to hear you were happy with the service from start to finish and that the team’s friendliness, clear communication, and professionalism made your experience a positive one.
Kindest regards
Customer Services
Outstanding Services
Wow, we had the best experience with the company. Their staff were fantastic and super helpful and friendly.
Thank you to John and Hayley for your outstanding professional service.
If you need your goods moved anywhere , they are definitely the people to use. 10 out of 10 for their services.
8 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Morning Kobus,
Thank you so much for your amazing review! We’re thrilled to hear that John, Hayley, and the team made your experience smooth, friendly, and professional. Your kind words and 10/10 rating mean a lot to us, and we truly appreciate you recommending our services.
Kindest regards
Customer Services
Great service from start to finish
Great service from start to finish. Friendly team, clear communication and everything handled professionally.
21 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Afternoon Alanis,
Thank you for your great review!
We’re delighted to hear you were pleased with the service from start to finish and that the team’s friendliness, clear communication, and professionalism made a positive impression throughout your move.
We really appreciate your feedback and thank you for choosing us!
Kindest regards
Customer Services
Very happy with the service we…
Very happy with the service we received. John carried out a thorough survey and explained the process clearly, and the team on moving day were punctual and hardworking. Communication throughout was excellent and made the whole experience feel smooth and well managed.
19 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Afternoon,
Thank you for your lovely review!
We’re really pleased to hear that you were happy with the service and that the survey, communication, and moving day all helped make the process feel smooth and well managed. It’s great to know the team’s punctuality and hard work made a positive difference on the day.
We truly appreciate your feedback and thank you for choosing us for your move.
Kindest regards
Customer Services
Excellent service, I will use them again
I have had excellent support from Simpsons International Removals UK. I have dealt with John and Hayley Price, who have made me feel very secure about my belongings during my move from the UK to Germany. I could contact them at any time with questions or concerns, and they were always responsive and supportive. The movers were also very efficient and respectful. I have not received my goods yet, but so far I am very happy with the service I have received.
11 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Afternoon Marta,
Thank you for your kind review and for sharing your experience so far.
We’re really pleased to hear that you’ve felt supported and reassured throughout the process of your move from the UK to Germany. It’s great to know that communication has been clear and responsive whenever you’ve had questions or concerns, and that the moving team made a positive impression with their efficiency and respect.
We understand how important peace of mind is during an international move, and we’re delighted that you feel confident about your belongings.
Thank you again for your feedback and for choosing us.
Kindest regards
Customer Services
Our move to Australia was both exciting…
Our move to Australia was both exciting and bittersweet, as we were leaving behind a home we’d lived in for over 15 years. Simpsons understood that straight away. From the very first interaction, they treated our move with care and empathy, not just as another job. Hayley kept us updated regularly and made sure we felt informed at every stage, which really helped reduce the stress. The packing crew were fantastic – careful, polite and clearly experienced. They took extra time with fragile and sentimental items, which we really appreciated. On what could have been a very emotional and stressful few days, they brought calm, professionalism and reassurance. We wouldn’t hesitate to recommend them.
15 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Afternoon Sung,
Thank you so much for your heartfelt review.
We truly understand how significant a move like this can be, especially when leaving a home filled with many years of memories. It means a great deal to us that you felt supported with care and empathy throughout the process, not just as a move, but as an important life transition.
We’re delighted to hear that you felt well informed at every stage and that the packing team provided the level of care, respect, and professionalism you deserved, particularly when handling your more fragile and sentimental belongings.
Helping to bring a sense of calm and reassurance during what can be an emotional time is exactly what we strive for, so your feedback really means a lot to us.
Thank you again for your kind recommendation, and we wish you all the very best as you settle into your new life in Australia.
Kindest regards
Customer Services
It’s a wrap !
Amazing service from the London team ! They wrapped my belongings to within an inch of their lives and even my huge mirrors arrived without any issues. They really took care to make sure my shipping to the USA arrived intact. It feels so good to have all of my belongings around me and makes me feel like I am at home
12 March 2026
Unprompted review
Reply from Simpsons International Removals
Good Morning Bee,
Thank you so much for your fantastic review! We’re thrilled to hear that our London team took such great care with your belongings and that everything, including your mirrors, arrived safely in the USA. Knowing that we helped make your new place feel like home means the world to us. We truly appreciate you sharing your experience!
Kindest regards
Customer Services
Our move from London to Sout Africa…
Our move from London to Sout Africa went incredibly smoothly thanks to Simpsons. From the video survey with John to the final collection day, everything was organised and clearly explained. The packing team were friendly and worked quickly while still taking real care with fragile items and furniture. We received regular updates while the shipment was in transit, which gave us peace of mind. Nothing was too much trouble and the whole process felt very professional.
14 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Afternoon Bailey,
Thank you for your wonderful review!
We’re so pleased to hear that your move from London to South Africa went so smoothly and that you felt supported throughout the entire process.
We’re glad the team made such a positive impression with their friendliness, efficiency, and care with your belongings. Providing regular updates during transit is something we know makes a real difference, so it’s fantastic to hear it gave you peace of mind.
Your feedback means a great deal to us, and we’re delighted the whole experience felt professional from start to finish.
Wishing you all the very best in your new home, and thank you again for choosing us!
Kindest regards
Customer Services
Really pleased with the service from…
Really pleased with the service from start to finish. The quote was clear, communication was consistent, and the team were polite and respectful in our home. Our move went exactly to plan and all our items arrived safely. A very reliable company.
12 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Afternoon Jinha,
Thank you for your fantastic review!
We’re delighted to hear that you were really pleased with the service from start to finish. It’s great to know the quotation process was clear, communication remained consistent, and that our team were polite and respectful in your home.
We’re especially pleased that your move went exactly to plan and that all your belongings arrived safely, just as it should be. Your comments about our reliability mean a great deal to us.
Kindest regards
Customer Services
Simpsons handled our relocation…
Simpsons handled our relocation overseas and made what could have been a stressful experience feel straightforward. Hayley kept us updated on timings and paperwork, and the crew on the day were punctual and efficient. Everything was wrapped and loaded carefully and we felt confident our belongings were in safe hands. Would definitely recommend them for international moves.
11 April 2026
Unprompted review
Reply from Simpsons International Removals
Good Afternoon Adriana,
Thank you for your review and for taking the time to send us your valuable feedback.
We’re delighted to hear that your overseas relocation felt straightforward and well managed. It’s great to know that the team kept you informed throughout and delivered a punctual, efficient service on the day while taking such care with your belongings.
Providing a smooth and reassuring experience is exactly what we aim for, so your feedback and recommendation mean a great deal to us.
Thank you again for choosing us, and we wish you all the very best in your new home!
Kindest regards
Customer Services
From the first visit by a Simpsons…professional from the start
From the first visit by a Simpsons representative, I felt that this was a professional company that I could trust. The confusing process of getting a quote to move almost everything from my UK home to a Miami location was a big decision. I compared 6 moving companies. I chose the right one. They were clear and answered my many questions over numerous phone calls. The packers were quick and careful. Clearing customs wasn’t a problem. Everything arrived safely. I recommend this company totally.
8 January 2026
Unprompted review
Reply from Simpsons International Removals
Good Afternoon Sharon,
Thank you for your fantastic and detailed review!
We’re so pleased to hear that you felt confident in choosing us, especially after comparing several companies for such an important international move. It’s great to know our team provided clear guidance, answered all your questions, and helped make what can often feel like a complex process much smoother.
Your recommendation means a great deal to us, and we truly appreciate you placing your trust in us.
Kindest regards
Customer Services
John
John, Haley and the Removal Team were great. They packed our house up in a morning and when we used less space than quoted we were refunded. Made the entire experience well worth it and I would highly recommend using them.
17 March 2026
Unprompted review
Reply from Simpsons International Removals
Good morning Michael,
We appreciate you sharing your rating with us. We take pride in our Removals, and we're so happy you enjoyed it!
Kindest regards
Customer Services
Professional
Professional, reliable and easy to deal with. Our belongings arrived safely and the whole process felt well managed.
13 March 2026
Unprompted review
Reply from Simpsons International Removals
Good morning Amelia,
We're extremely happy that you had a positive experience, and we're grateful for your feedback. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services
Excellent service from start to finish
Excellent service from start to finish. The team were punctual, professional and very organised. Our move went exactly as planned.
10 March 2026
Unprompted review
Reply from Simpsons International Removals
Good morning Brett,
Thank you for your review and for taking the time to send us your valuable feedback, I will be sure to let my colleagues know you were happy with their service.
Have a lovely day!
Kindest regards
Customer Services
The Move
The crew led by Scott were very good definitely knew their stuff. Very professional and very quick and approachable answered any questions we had . I would suggest any future customers to allow them to take the items back to their facility to enable them to pack more efficiently as we did
Overall VERY happy with the service . Everything taken care of and kept in the loop all of the time.
10 February 2026
Unprompted review
Reply from Simpsons International Removals
Good afternoon Stephen,
We are honoured by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you.
Kindest regards
Customer Services
Simpsons have been fantastic
Simpsons have been fantastic
They have provided fantastic customer service throughout. They visited our house for a quote, gave us various bits of advice along the way, and were professional and friendly when packing up and removing our belongings. The team are super responsive and always available to support.
12 February 2026
Unprompted review
Reply from Simpsons International Removals
Good Afternoon Sam,
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark.
Have a lovely day!
Kindest regards
Customer Services
Moving overseas is something I've done…
Moving overseas is something I've done before, but this time Simpsons made it an absolute doddle. Right from the get go, the quote was honest and clear and then the rest of the team just made everything easy. The service from the office was attentive and stress-free. If you're thinking of relocating abroad then Simpsons is definitely the way to go - I'd highly recommend them.
29 January 2026
Unprompted review
Reply from Simpsons International Removals
Good afternoon Joseph,
Thank you for your review and for taking the time to send us your valuable feedback, I will be sure to let my colleagues know you were happy with their service.
Have a lovely day!
Kindest regards
Customer Services
La gestión de pagos se siente bien…
Big thanks to the Simpsons team for our move to Dubai. The communication from start to finish was spot on and then on moving day the crew showed up bang on time, were super organised and were as professional a bunch as you'd want them to be. Not a single hitch to report.
27 January 2026
Unprompted review
Reply from Simpsons International Removals
Good afternoon Desxz,
We're extremely happy that you had a positive experience, and we're grateful for your feedback. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services
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