I have placed the same order every month since July 2025 without any problems which is why i didn't know about the lack of customer service. This month only half of my order arrived (normally two... See more
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Service was really good from scottish grocers, however, the pack of 12 cans had 1 burst can in, soaking the packaging and obviously leaving me 1 unit short on what i had paid for. Maybe packaging coul... See more
Order for 6 packets of Stockan’s Orkney Cheese Oatcakes from the web site. Got 6 packets of ordinary Stockan's Oatcakes with expiry date next March which isn't long. Contacted them, no reply yet. Re... See more
Truly great. Super quick delivery, decent price. Got here a couple days after ordering. Living in England and not having red box cheesy pasta is not a problem anymore. Thanks again.
Company details
Written by the company
E-commerce platform for individual grocers
Contact info
United Kingdom
- scottishgrocers.co.uk
3.0
Average
98 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great service phoned day before…
Great service phoned day before delivery the following morning at 10am good prices as well
17 September 2023
Out Of Stock Items
Had my order cancelled as the item was listed as in stock in the website however got a phone call a couple days after my order to say they never had it. Chap on the phone was pleasant enough and offered to substitute the items. Disappointed as I'd been looking around for months to get them. Perhaps an idea to remove out of stock items in a more timely manner??
1 August 2023
They are a good service but a bit…
They are a good service but a bit pricey for delivery
7 September 2022
Ease of ordering and collecting product…
Ease of ordering and collecting product from shelf. Will use again. Shop sales assistant polite and helpful.
10 May 2022
Quick and fast delivery
Quick and fast delivery, good collection, and easy to order. Also £5 off with moona with a £10 order. will use again
10 October 2021
Very efficient - no-nonsense.
Delivered much sooner than expected (and items were exactly as described). Delighted..
3 August 2021
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