Bobby the technician arrived on time, phoned the day before to confirm the installation appointment and on the morning to confirm her eta. Very pleasant young lady, knowledgeable very good at what... See more
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Review summary
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Reviews shaping this summary
All new us as is our new Motorhome so when my husband noticed a door wasn’t shut properly he opened it the alarm went off straightaway and within 2 minutes someone from scorpion rang up to check to s... See more
Very pleased with the scorpion s5 fitted, gives a detailed description of previous drives and scores on driver behaviour. Great having the peace of mind knowing exactly where my car is now 24hrs a da... See more
Company replied
Efficient, friendly and competent installation work carried out as agreed. Of course we won't know how effective the technology and service is unless the car is stolen! Hopefully we will never find ou... See more
Company details
- Telematics Service
- Applicant Tracking System
- Car Alarm Supplier
- Car Security System Installer
- GPS Supplier
Written by the company
We are Scorpion Automotive, a UK manufacturer with over 50 years of experience in keeping vehicles safe and secure. Since 1973, we’ve been designing and building high-quality vehicle security and telematics solutions trusted by drivers, riders, and businesses around the world. Our products include alarms, immobilisers, and trackers for cars, motorcycles, vans, fleets, and even heavy plant machinery. All our systems are developed and manufactured in-house at our UK facility, giving us complete control over quality and innovation. We’re proud that many of our products are Thatcham approved and recognised by leading insurers, helping our customers not only protect their vehicles but often reduce their premiums too. Customer service is at the heart of what we do. We offer UK-based support, 24/7 monitoring, and intuitive mobile apps so our customers can always feel connected and in control. Whether it’s protecting a motorcycle with our Datatool range, securing a family car, or managing an entire fleet, our focus is always the same: delivering reliable technology with peace of mind. At Scorpion Automotive, our mission is simple — to make vehicle ownership safer, smarter, and more secure for everyone.
Contact info
Scorpion House, Chorley North Industrial Estate, Drumhead Road, PR6 7DE, Chorley, United Kingdom
- dan.balsamini@scorpionauto.com
- scorpionauto.com
4.6
Excellent
3K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Sorted very quick and very profesional…
Sorted very quick and very profesional installer.
5 March 2026
Reply from Scorpion Track
Thank you Florin, glad the installer delivered a quick and professional job. We appreciate the review.
Customer Support - Scorpion Automotive
VERY GOOD SERVICE AND KNOW TROUBLE…
VERY GOOD SERVICE AND KNOW TROUBLE USING THE PRODUCT
20 April 2026
Unprompted review
Reply from Scorpion Track
Thank you David, really glad to hear it. We appreciate the review.
Customer Support - Scorpion Automotive
Good communication and installation
Good communication and installation, please, with purchase.
11 April 2026
Reply from Scorpion Track
Thank you Nik, glad the communication and installation met expectations. We appreciate it.
Customer Support - Scorpion Automotive
Excellent customer service
Excellent customer service, ordered the tracker over a bank holiday weekend, and was fitted within 4 days, fitter did a great job and the service was set up within minutes of receiving an email, highly recommend.
10 April 2026
Reply from Scorpion Track
Thank you Robert, really glad we could turn this around quickly over the bank holiday weekend. We appreciate the recommendation.
Customer Support - Scorpion Automotive
This is the second motorhome I have had…
This is the second motorhome I have had fitted with Scorpion. The installation is very neat and the installing technician is excellent . First class!
2 April 2026
Reply from Scorpion Track
Thank you David, great to hear you came back to us for your second motorhome. Really pleased the technician delivered again.
Customer Support - Scorpion Automotive
Very helpful member of staff on the end…
Very helpful member of staff on the end of the call. Talked through different S5 trackers. I moved from another company as i was impressed by this helpful person. Fitted in 2 days.
Very efficient fitter arrived within promised timeframe. Received call from same member of staff after a few days to check is all aok. Recommend
10 April 2026
Reply from Scorpion Track
Thank you Helen, really glad the whole experience from the initial call through to the follow-up hit the mark. We appreciate you choosing us.
Customer Support - Scorpion Automotive
Excellent product
Excellent product, professionally installed, clean and tidy engineer, installed as arranged with the appointment
10 April 2026
Reply from Scorpion Track
Thank you Kevin, glad the engineer delivered a clean and tidy install right on time. We appreciate it.
Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you David, really appreciate that.
Customer Support - Scorpion Automotive
Great service all round.
10 April 2026
Reply from Scorpion Track
Thank you Michael, glad to hear it.
Customer Support - Scorpion Automotive
Waited weeks for a installation date
Waited weeks for a installation date
Only got somewhere after calling every day for a week
Installation happened after 2 weeks
Online chat wasn't useful at all
10 April 2026
Reply from Scorpion Track
Amanda, thank you for the feedback and we are sorry you had to chase so hard to get the appointment booked. That is not the experience we want customers to have and your comments about the online chat are noted. We are glad the installation itself went ahead and we will use your feedback to improve the booking process.
Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you Ambrose, we appreciate the kind words.
Customer Support - Scorpion Automotive
Im no computer or tech expert but the…
Im no computer or tech expert but the installation was excellent and then registering the product, downloading and activating the tracker was so easy. It works perfectly.
9 April 2026
Reply from Scorpion Track
Thank you Michael, really glad the whole process from installation through to setup was straightforward.
Customer Support - Scorpion Automotive
Scorpion Tracker and alarm…
We have a Scorpion Tracker and alarm and a pre check before going away showed a fault. Scorpion pulled out all the stops to get this sorted before we left. Absolutely five star service would totally recommend this company. Thanks for great service Keith & Sharon, Warwickshire
16 April 2026
Unprompted review
Reply from Scorpion Track
Thank you Sharon, really glad we were able to get that resolved before your trip. Have a great time away!
Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you Paul, we appreciate it.
Customer Support - Scorpion Automotive
All good with fitting and instructions
All good with fitting and instructions. Easy experience.
2 April 2026
Reply from Scorpion Track
Thank you John, glad it was a smooth experience from start to finish.
Customer Support - Scorpion Automotive
Scorpion are great
Scorpion are great, we have 5 vans on trackers and last week had our 2 new vans fitted with trackers. Very fast and professional service
Thank you
9 April 2026
Reply from Scorpion Track
Thank you Sarah, we really appreciate your continued trust across the fleet. Great to have you with us.
Customer Support - Scorpion Automotive
Brilliant service very professional company
Very professional company rarely go to work with highly recommend
2 April 2026
Reply from Scorpion Track
Thank you, we really appreciate the recommendation.
Customer Support - Scorpion Automotive
Awful
App still doesn’t work
Obnoxious reply from last review asking if I had the latest update - yer mate I do.
Updates and messages and still the software from this company doesn’t work
Never get a scorpion tracker I would think having your car stolen is less annoying than this lot
14 April 2026
Unprompted review
Reply from Scorpion Track
Ross, we are sorry. We understand your frustration and we take on board your feedback about our previous response. The app issue should have been properly resolved and it has not been, and we apologise for that. Please contact us directly at technical@scorpionauto.com so we can look into this properly and find a real solution for you.
Customer Support - Scorpion Automotive
Can not get the maps to work on my …
Can not get the maps to work on my phone app and after various emails no resolution.
8 April 2026
Reply from Scorpion Track
Anthony, we are sorry the maps issue has not been resolved through the emails you have sent. That is not good enough and we apologise. Please contact us directly at technical@scorpionauto.com and we will make sure this is properly looked into and sorted for you.
Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you Jim, glad the service and product hit the mark. We appreciate the kind words.
Customer Support - Scorpion Automotive
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