Bobby the technician arrived on time, phoned the day before to confirm the installation appointment and on the morning to confirm her eta. Very pleasant young lady, knowledgeable very good at what... See more
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Review summary
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Reviews shaping this summary
All new us as is our new Motorhome so when my husband noticed a door wasn’t shut properly he opened it the alarm went off straightaway and within 2 minutes someone from scorpion rang up to check to s... See more
Very pleased with the scorpion s5 fitted, gives a detailed description of previous drives and scores on driver behaviour. Great having the peace of mind knowing exactly where my car is now 24hrs a da... See more
Company replied
Efficient, friendly and competent installation work carried out as agreed. Of course we won't know how effective the technology and service is unless the car is stolen! Hopefully we will never find ou... See more
Company details
- Telematics Service
- Applicant Tracking System
- Car Alarm Supplier
- Car Security System Installer
- GPS Supplier
Written by the company
We are Scorpion Automotive, a UK manufacturer with over 50 years of experience in keeping vehicles safe and secure. Since 1973, we’ve been designing and building high-quality vehicle security and telematics solutions trusted by drivers, riders, and businesses around the world. Our products include alarms, immobilisers, and trackers for cars, motorcycles, vans, fleets, and even heavy plant machinery. All our systems are developed and manufactured in-house at our UK facility, giving us complete control over quality and innovation. We’re proud that many of our products are Thatcham approved and recognised by leading insurers, helping our customers not only protect their vehicles but often reduce their premiums too. Customer service is at the heart of what we do. We offer UK-based support, 24/7 monitoring, and intuitive mobile apps so our customers can always feel connected and in control. Whether it’s protecting a motorcycle with our Datatool range, securing a family car, or managing an entire fleet, our focus is always the same: delivering reliable technology with peace of mind. At Scorpion Automotive, our mission is simple — to make vehicle ownership safer, smarter, and more secure for everyone.
Contact info
Scorpion House, Chorley North Industrial Estate, Drumhead Road, PR6 7DE, Chorley, United Kingdom
- dan.balsamini@scorpionauto.com
- scorpionauto.com
4.6
Excellent
3K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
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Reply from Scorpion Track
Thank you Kevin, glad it all went smoothly.
Customer Support - Scorpion Automotive
Great service
8 April 2026
Reply from Scorpion Track
Thank you Brian, we appreciate it.
Customer Support - Scorpion Automotive
Best choice auto security system.
I’m happy I went with Scorpion Track for car security system. The experience from booking an appointment through installation and after sales support was remarkable. More so, the system is effortlessly easy to use and the option to spread the cost makes it a winner. I highly recommend Scorpion Track.
24 March 2026
Reply from Scorpion Track
Thank you Kassim, it is great to hear that every step of the process worked well for you. We are really pleased the payment option made it easier and we appreciate the recommendation.
Customer Support - Scorpion Automotive
The installer hasnt text me back
The installer hasnt text me back , very poor service .Tracker is excellent though.
2 April 2026
Reply from Scorpion Track
Mark, we are sorry to hear the installer did not follow up with you. That is not the standard we expect and we apologise. We are glad the tracker itself has been good. Please email technical@scorpionauto.com and we will make sure this is picked up.
Customer Support - Scorpion Automotive
They were very helpful and attentive
They were very helpful and attentive, thank you for everything, it was excellent.
31 March 2026
Reply from Scorpion Track
Thank you, we are really pleased to hear that. We appreciate you taking the time to leave a review.
Customer Support - Scorpion Automotive
The team at Scorpion were very helpful
The team at Scorpion were very helpful. I had limited time to get the tracker installed as my insurance company refused to insure my car without it. Scorpion managed to get to me thw first morning (7am) after a bank holiday and installed in less than an hour. Great service... thank you guys !
7 April 2026
Reply from Scorpion Track
Thank you Andrew. We are really glad we were able to get to you quickly given the urgency with your insurance and that the team made it work first thing after the bank holiday. Enjoy the car with full peace of mind!
Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you Sandra, we appreciate you taking the time to leave a review.
Customer Support - Scorpion Automotive
Almost forgotten protection.
Product was bought and installed by the dealer. Registering was easy and I just needed to start the engine for reassurance that the vehicle could be tracked.
30 March 2026
Reply from Scorpion Track
Thanks for the review.
We’re pleased the process was smooth from installation to registration, and that the tracking reassurance kicked in as soon as you started the vehicle.
I have used Scorpion Tracker for years…
I have used Scorpion Tracker for years I'm very pleased with their performance
30 March 2026
Reply from Scorpion Track
Thank you for your loyalty and for taking the time to leave a review.
It’s great to hear you’ve been pleased with the performance of your Scorpion Tracker over the years.
We really appreciate your continued trust.
Newly installed tracker
App easy to set up and use.
Tracks journeys very well and clearly.
30 March 2026
Reply from Scorpion Track
Thanks for your review. Glad to hear the app was easy to set up and that you can clearly track your journeys
Quick easy installation of new and and…
Quick easy installation of new and and customer service team were very helpful in transferring out subscriptions over.
30 March 2026
Reply from Scorpion Track
Thanks for your review.
Glad the installation was quick and our team could help get your subscriptions transferred with ease.
Reply from Scorpion Track
Thanks for the feedback. It’s great to know the product quality has met your expectations.
Excellent experience re fitting.
Excellent experience re fitting.
Dixon came to carry this out and was very professional and friendly.
27 March 2026
Reply from Scorpion Track
Thanks for the review. Great to hear the fitting went well and that Dixon looked after you.
Great in every way
Professional, quick, friendly and no issues at all. Every part from start to finish has been great. Doesn’t matter what department you deal with. App works flawlessly which is also rare these days.
19 March 2026
Reply from Scorpion Track
Thank you for your feedback - we're delighted to hear you have found our team to be professional, quick and friendly during your experience with us!
It's great to hear you have found our app to work flawlessly too.
Many thanks,
Scorpion Automotive
The install was quick and no mess.
27 March 2026
Reply from Scorpion Track
Thank you Jonathan, glad the installation went smoothly.
Customer Support - Scorpion Automotive
Good product 5 star service and support
Good customer service,
I’m an existing customer and have brought a new item.
As always, their help and support and advice is second to none.
3 April 2026
Reply from Scorpion Track
Thank you Gino, it is always great to hear from a returning customer. We really appreciate your continued loyalty and kind words.
Customer Support - Scorpion Automotive
Excellent service and very professional…
Excellent service and very professional I would highly recommend
27 March 2026
Reply from Scorpion Track
Thank you, we really appreciate the recommendation.
Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you Michael, glad the transfer went smoothly. We appreciate the recommendation.
Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you Robert, really pleased everything was ready for you. Enjoy the motorhome.
Customer Support - Scorpion Automotive
Worthless
The tracker did not work when it was supposed to (when my car got stolen). They could not track the car. They did not give me any compensation or refund even though I had several years left on my service contract. And they still sent me an email two weeks after the theft asking me to confirm my car had not been used for the last two weeks! Worthless.
28 March 2026
Unprompted review
Reply from Scorpion Track
Antoine, we are very sorry to read this. We take all reports of tracking performance seriously and we would like to understand the full circumstances of what happened with your vehicle. We would also like to look into the communication you received following the incident. Please contact us directly at technical@scorpionauto.com so we can review your case as a priority.
Customer Support - Scorpion Automotive
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