We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more
Company replied
First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more
Company replied
Needed storage urgently and called SCA and they were super helpful and friendly and were able to arrange storage within seconds ready for me to move in the next day. Brand new site easy access and wel... See more
Company replied
Company details
Written by the company
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Contact info
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, United Kingdom
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4.8
Excellent
390 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with the service never…
Very pleased with the service never used storage before and wht a good way to store your stuff everyone was very helpful gave me instruction on how to get to my container even got a picture to say where it was in there yard so helpful and easy to find
11 June 2025
Reply from SCA Self Storage Ltd
Thank you William for the kind review. Glad we could help
What a great company
What a great company! Super easy to find, clear instructions and 24hr access! No fuss , No hassle ! Just easy storage! Thank you
3 June 2025
Reply from SCA Self Storage Ltd
Thank you Tonya for the kind review. Glad we could help
Well managed and immaculate
Kelly was sooo helpful from start to finish! She made sure we were able to work the lift, enter my pin code, showed us how to use the shutters etc. She even brought us a little treat (bottles of water etc) which was so thoughtful. Immaculate unit and clearly very well managed
5 June 2025
Reply from SCA Self Storage Ltd
Thank you Elli for the kind review. Glad we could help
Easy set up of the contract and payment…
Easy set up of the contract and payment processes, friendly polite and knowledgeable staff. Excellent local site representative providing assistance, explaining and demonstrating how the storage facility and site functions.
2 June 2025
Reply from SCA Self Storage Ltd
Thank you David for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Vicky for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Mark for the kind review. Glad we could help
Happy days
Everything was real easy to set up. I have confidence in the security of the site & how it works & the staff were really helpful and friendly.
17 May 2025
Reply from SCA Self Storage Ltd
Thank you Maz for the kind review. Glad we could help
Friendly staff
Friendly, helpful and knowledgeable staff who represented the company very well.
Excellent product well delivered
13 May 2025
Reply from SCA Self Storage Ltd
Thank you Graham for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Maruthi for the kind review. Glad we could help
Really good communication and very easy…
Really good communication and very easy to arrange. No hassle at all.
7 May 2025
Reply from SCA Self Storage Ltd
Thank you Andy for the kind review. Glad we could help
Very happy
Happy, helpful staff who are clear on everything - well laid out and clean. Thank you
5 May 2025
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
The staff and set up was very easy and…
The staff and set up was very easy and the sites location is also great
The ramp down to the actual containers steep and hardcore so imagine winter will be not so great
Overall very good set up
8 May 2025
Reply from SCA Self Storage Ltd
Thank you for the review. We do try to take care so there are no issues with access during winter.
Very straight forward process
Very straight forward process, staff very friendly and helpful and ine of the cheaper quotes for storage.
8 May 2025
Reply from SCA Self Storage Ltd
Thank you Shirley for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Had to amend dates for use of storage…
Had to amend dates for use of storage facility due to a delay, which was accommodated without hesitation, excellent service.
30 April 2025
Reply from SCA Self Storage Ltd
Thank you Dave for the kind review. Glad we could help
We are repeat customers
We have used them for ages, quick responses and help ASAP when needed, highly recommended storage facilities with peace of mind of security as well
25 April 2025
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Change of unit
A seamless change over to a smaller unit, greatly helped by the efficiency of the reception team. My apologies for I have forgotten their names.
12 April 2025
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
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