We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more
Company replied
First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more
Company replied
Needed storage urgently and called SCA and they were super helpful and friendly and were able to arrange storage within seconds ready for me to move in the next day. Brand new site easy access and wel... See more
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Company details
Written by the company
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Contact info
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, United Kingdom
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4.8
Excellent
389 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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simple straight forward
21 August 2025
Reply from SCA Self Storage Ltd
Thank you Graeme for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Callum for the kind review. Glad we could help
The site is very secure with big gates…
The site is very secure with big gates and cameras absolutely everywhere the containers are amazing very safe with vents and everything.overall im a happy customer and feel my property is safe and secure. 100% recommend
18 August 2025
Reply from SCA Self Storage Ltd
Thank you William for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Shane for the kind review. Glad we could help
The whole experience was hassle free…
The whole experience was hassle free and the website was easy to navigate. A special thank you to Kelly for a very friendly and helpful welcome.
8 August 2025
Reply from SCA Self Storage Ltd
Thank you Dean for the kind review. Glad we could help
Great experience highly recommended on Friday I called 2.45pm unit was allocated easy and great service
A great experience especially back up office amazing highly recommend
1 August 2025
Reply from SCA Self Storage Ltd
Thank you Munir for the kind review. Glad we could help
Very easy moving in had no issues
Very easy moving in had no issues
Security very good
Staff very helpful and friendly
26 July 2025
Reply from SCA Self Storage Ltd
Thank you Jackie for the kind review. Glad we could help
Very good service all the help and…
Very good service all the help and sorting out , thanks and key codes , got my own pad lock so I will return yours when I see someone
26 July 2025
Reply from SCA Self Storage Ltd
Thank you Roberto for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Ian for the kind review. Glad we could help
The customer service from the staff…
The customer service from the staff member named Kelly, is out standing, I was so well informed and given as much assistance as was needed, which made for a much more pleasant experience than I had thought due to moving and the anxiety that I have, thank you!
12 July 2025
Reply from SCA Self Storage Ltd
Thank you Tomas for the kind review. Glad we could help
Great
Great, from the information I got to the help from receptionist, everything explained in detail the unit is clean and secure
10 July 2025
Reply from SCA Self Storage Ltd
Thank you Gary for the kind review. Glad we could help
Great customer service!
9 July 2025
Reply from SCA Self Storage Ltd
Thank you Mohammed for the kind review. Glad we could help
Easy, convenient and great choice
I found booking storage very easy. The staff were very helpful and explained everything in great detail. Storage was available with a good choice of size when I wanted it and John at the site was more than helpful and friendly showing us how to operate the container. I fully recommend using this company.
4 July 2025
Reply from SCA Self Storage Ltd
Thank you Mary for the kind review. Glad we could help
Very helpful on first contact & good…
Very helpful on first contact & good value.
Friendly site manager.
As ever some important stuff like notice period buried in small print.
3 July 2025
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Ian for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Willem for the kind review. Glad we could help
Fantastic support at the Rotherham…
Fantastic support at the Rotherham facility for our business, special shout out to Beth who looks after us very well.
2 June 2025
Unprompted review
Reply from SCA Self Storage Ltd
Thank you Harry for the kind review. Glad we could help
Member of the Team was very helpful
14 June 2025
Reply from SCA Self Storage Ltd
Thank you Roy for the kind review. Glad we could help
Excellent customer service and support
Excellent customer service and support from Sarah & Kelly @ SCA Self Storage, would highly recommend.
12 June 2025
Reply from SCA Self Storage Ltd
Thank you Dean for the kind review. Glad we could help
Very pleased with the service never…
Very pleased with the service never used storage before and wht a good way to store your stuff everyone was very helpful gave me instruction on how to get to my container even got a picture to say where it was in there yard so helpful and easy to find
11 June 2025
Reply from SCA Self Storage Ltd
Thank you William for the kind review. Glad we could help
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