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Rated 1 out of 5 stars

Through Ebay, bought an Airbed from HomeFusions4u who are Sash Time. As a previous reviewer mentioned, mine deflated after first use. Have emailed them, however, this has not been delivered as their M... See more

Rated 1 out of 5 stars

DON'T WASTE YOUR MONEY. Absolute scammers, even if you do get your goods they will be faulty or parts missing, the returns process is a mind field and extremely misleading. Then you will wait months... See more

Rated 1 out of 5 stars

Ordered item which too large. I tried calling - 4 times I believe - cannot make contact. I sent email asking whether exchange for a smaller item. No reply. Further calls all failed to make contact... See more

Rated 1 out of 5 stars

Left numerous phone messages. Emailed direct. Emailed via ebay. Even got Ebay to contact them. All totally ignored. Shocking customer service. Obvioulsy don't read or learn from previous comments.... See more

Company details


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1.1

Bad

TrustScore 1 out of 5

127 reviews

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Rated 5 out of 5 stars

Great company

Enjoyable experience buying my product, will defo use again . They even phoned to ask if product was ok . Would recommend to everyone .

12 August 2014
Unprompted review
Rated 1 out of 5 stars

Aftercare ..what aftercare

aftercare from sashtime is horrendous I bought a steam mop from them in June last year, it broke in December, after calling them and emailing them I don't know how many times now it has still not been replaced each time I was told oh somebody else is dealing with it they will call you back, well guess what this did not happen, on the last occasion I was told that they only replace goods up to 3 months old, so I quoted them the sale of goods act which actually requires them to refund, replace or to repair faulty items up to 12 months, well surprise surprise this doesn't apply to them for some reason. Even after sending the required documents to them so that they could read the sale of goods act for themselves still no joy.
The best bit is on the product it quite clearly states 3 year guarantee.
There customer service is a joke and will never be using them again, once they have your money if anything goes wrong with your product your done for.

11 August 2014
Unprompted review
Rated 5 out of 5 stars

Great product and fast despatch.

I ordered luggage scales for a holiday we have on the horizon. Flying with Easyjet and wanted to ensure we don't over pack in either direction. Ordered through a Barclaycard offer and wasn't expecting much for the price, being honest. What I received was an excellent product, well packaged and despatched in super fast time. Well done Sash. Would certainly use you again.

10 August 2014
Unprompted review
Rated 4 out of 5 stars

Can't complain

Delivery was fast, product works well. The only reason for 4 stars only is that a brochure with drying times should have been published along the product description for informed purchase as many items take up to 36 hours to dry. During summer is ok as I have solar panels so not bothered with 250 watts per hour, but for someone who doesn't have them or during winter times that is quite expensive ...
Other than that , good product as I have tested it with some sweet potatoes for my dog and some mango for us.

8 August 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I purchased the food dehydrator at a superbly reduced priced. The product is excellent and my first use with apples was a great success. Looking forward to trying it with other things.

Delivery was quick and will be recommending Sash Time to my friends.

8 August 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service provided

I was impressed when I was informed that my item had been shipped so quickly and on receipt I was pleased again with the quality of it. Great value for the price paid

7 August 2014
Unprompted review
Rated 4 out of 5 stars

Quick service, good product

I bought a food dehydrator via a voucher site. I initially had a problem ordering because the voucher code kept being rejected. I tried to call Sash Time but could not get through. I sent an email but received no reply. In the meantime I kept trying and, after two days, was able to order online. Once ordered the item arrived very quickly, was packed well and is of good quality.

6 August 2014
Unprompted review
Rated 5 out of 5 stars

Luggage Scales

Not used these yet but ordering was simple and delivery was very, very prompt.
I have sent a message with my order and am waiting for a reply.

6 August 2014
Unprompted review
Rated 5 out of 5 stars

First Aid Kit

Bought a first aid kit from Sashtime and it's ideal for our motorhome it's good quality and was delivered within couple of days even had curtesy call to see if I was satisfied,not many companies do that these days,I will certainly buy again from them.
Janet Jones
Derby

6 August 2014
Unprompted review
Rated 5 out of 5 stars

Catering Large Pots

I am very much happy with my purchase . This is what I have been looking for as the pots are big enough for our get together cookings. Thank you for the transaction which went smoothly and the delivery time was perfect. Thank you . I will recommend your company to my friends. Lettie.

6 August 2014
Unprompted review

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