Santiago Ways Reviews 

1,718
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and seamless organization, particularly highlighting efficient luggage transfers that made their trips stress-free. Many found the staff incredibly friendly, helpful, and attentive throughout their journey. Accommodations were generally clean, comfortable, and well-located near trails, often including delicious meals and breakfasts. However, some customers also noted occasional issues with accommodation quality or food, mentioning specific hotels were sometimes mediocre or less clean, and some breakfast offerings were limited.

What people talk about most

Service

People report positive experiences with service, often highlighting the seamless organization and helpfulness... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of accommodations... See more

Location

Customers consistently note positive experiences with location, particularly appreciating accommodations that... See more

Holidays

Customers had overwhelmingly positive experiences with their holidays, describing them as awesome, memorable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very responsive! Organized or designed our walk intelligently by knowing when, by the distance, as to when to give break in the middle of the days we walk e.g. shorter kilometers for us to rest and ca... See more

Company replied

Rated 5 out of 5 stars

Having our accommodations, meals and luggage taken care of was a huge help. Everywhere we stayed staff were very friendly, food delicious and rooms clean and comfortable. If I had any question... See more

Company replied

Rated 5 out of 5 stars

Santiago Ways was very accommodating, easy to work with, responsive and friendly. Our trip went off without a hitch and everything was in perfect order for us at every arrival. The hotels they chose w... See more

Company replied

Rated 5 out of 5 stars

We had an excellent experience. Santiago Ways was very helpful. They sent us all the information needed for the walk, with all the details regarding each town the stops the mileages, the inclinations... See more

Company replied


Company details

  1. Travel Agency

About Santiago Ways

Written by the company

Santiago Ways

Welcome to Santiago Ways!

At Santiago Ways, we specialize in crafting unforgettable Camino de Santiago trips that cater to your spirit of exploration. Our meticulously planned itineraries across the Camino de Santiago ensure that your Camino is not just a trip, but a transformative experience.

Why Choose Santiago Ways?

  • Exclusive Accommodations: Rest assured with comfortable stays in handpicked hotels, complete with private bathrooms to rejuvenate after each day of your Camino de Santiago.
  • Comprehensive Support: From breakfasts that fuel your Camino, luggage transfers between stages, to an informative dossier about your route, we've got everything covered.
  • Guidance at Every Step: Navigate along the Camino de Santiago with ease using our detailed maps, and enjoy the peace of mind that comes with our included travel insurance.
  • Camino de Santiago Experts: With years of experience and a deep passion for the Camino, we specialize in creating personalized, self-guided tours tailored to meet the unique needs and preferences of each pilgrim. From arranging comfortable accommodations with private bathrooms to ensuring your luggage is transported between stages, we handle all the details so you can focus on the journey.

Our commitment to excellence has made us the preferred choice to walk the Camino de Santiago. Join the ranks of satisfied adventurers who have discovered the Camino de Santiago with Santiago Ways.

Let's Make Memories Together

Ready to embark on your Camino de Santiago? Santiago Ways to request a quote and discover why Santiago Ways is your ideal partner for the Camino de Santiago. Your journey of a lifetime awaits!

Early Bird Offer: 5% off

Written by the company

Accommodation in selected hotels
Request a free quote now and enjoy our early bird offer. 5% off on your Camino de Santiago trip.

Satisfaction guaranteed

Accommodation in selected hotels

Accommodation in selected hotels
Thanks to our official tour operator license for the Camino de Santiago, we work without intermediaries so we can guarantee you 100% satisfaction on trips to the Camino de Santiago.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,718)

463 reviews in the last 12 months

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Rated 5 out of 5 stars

The way to go

The hotels were very clean and staff was helpful. We had breakfast each morning prior to beginning our day which was a huge plus. The baggage drop off made our back pack more manageable.

4 April 2026
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Reply from Santiago Ways

Thank you so much, Mary Ann! 😊 We're delighted to hear that you enjoyed the cleanliness of the hotels, the helpful staff, and especially the breakfast to start your days right.

Wishing you many more amazing journeys 🚶‍♀️✨

Rated 5 out of 5 stars

Hoping to make next camino this year.

Bask area beautiful sceneries and Logrono Easter Friday ceremony were fantastic.

5 April 2026
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Reply from Santiago Ways

Thank you so much for your kind words! We’re delighted you enjoyed the beautiful Basque scenery and the Easter Friday ceremony in Logroño. We’d love to help you plan your next Camino this year.

Rated 5 out of 5 stars

Santiago Ways: seamless Camino experience

Santiago Ways helped my friend and I on our first Camino. Accommodation with breakfast over six nights and luggage taken felt seamless thank you.

4 April 2026
Unprompted review
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Reply from Santiago Ways

We’re so happy to hear that your first Camino was such a smooth and enjoyable experience. We truly appreciate you choosing Santiago Ways and hope this was the first of many Caminos!

Rated 5 out of 5 stars

The accommodations were very nice

The accommodations were very nice, the food was good, and the luggage transfer worked well. I also appreciated the route descriptions provided. Thank you!

3 April 2026
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Reply from Santiago Ways

Thank you so much, Jacqueline, for your kind words! We’re delighted to hear that you enjoyed the accommodations, the food, and that the luggage transfer worked smoothly. It also means a lot to know that the route descriptions were helpful for your journey. Thank you for walking with Santiago Ways!

Rated 5 out of 5 stars

A wonderful experience

The organisation all worked perfectly, helpful and easy to contact, good, clean hotels, suitcase transfers all successful and clear information on towns and routes along the way. I would definitely recommend Santiago Ways
The Camino itself exceeded expectations.

22 March 2026
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Reply from Santiago Ways

Thank you very much, Claire, for your lovely review! We’re so pleased to hear that everything worked smoothly and that you found our team helpful and easy to contact throughout your journey. Thank you for recommending Santiago Ways!

Rated 5 out of 5 stars
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Reply from Santiago Ways

Thank you so much for your kind words, Denise! 😊

We’re delighted to hear that your first Camino experience went so smoothly and that Jorge was able to support you every step of the way. We’ll be sure to pass along your feedback to him. he’ll really appreciate it!

We hope the Camino has left you with unforgettable memories, and we’d love to help you plan your next one whenever you’re ready.

Buen Camino! 💛

Rated 5 out of 5 stars

Dear Santiago Ways Team,

Dear Santiago Ways Team,
Thank you so much for the wonderful service you provided in planning our trip along the Camino de Francés. Everything was handled so thoughtfully, and it truly made for an unforgettable experience.
The luggage transfer was seamless and took so much stress off our journey, allowing us to fully enjoy each day. What stood out most, however, were the accommodations you arranged—every place was clean, comfortable, and run by such warm and welcoming proprietors. The food along the way was also fantastic and added so much to the overall experience.
I especially appreciate your flexibility in working with us to extend our Camino by an extra day. That additional time gave us the opportunity to explore the surroundings more deeply, and it became one of the highlights of our trip.
I will gladly and highly recommend your company to others, and I am already thinking about planning my next Camino!
With sincere thanks,

22 March 2026
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Reply from Santiago Ways

Dear Denise,

Thank you so much for your kind words and for taking the time to share your experience with us — it truly means a lot to the whole Santiago Ways team 💛

We’re delighted to hear that you enjoyed your Camino de Francés and that everything, from the luggage transfers to the accommodations and food, met your expectations. We put a lot of care into selecting each detail, so it’s especially rewarding to know it made your journey more enjoyable and stress-free.

It’s wonderful that you were able to extend your Camino and explore a bit more — those extra moments often become the most memorable ones!

Thank you again for your trust and recommendation. We would be absolutely thrilled to help you plan your next Camino whenever you're ready 😊

Buen Camino and warm regards,
The Santiago Ways Team

Rated 5 out of 5 stars

Excellent

How informative they were always .
Itinerary, accommodation,meals etc.

22 February 2026
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Reply from Santiago Ways

Hello, Ruth:

Thank you very much for your review. We’re glad you found our information helpful and that you enjoyed the itinerary, accommodation and meals. We truly appreciate your trust in Santiago Ways.
Kind regards,

Santiago Ways Team

Rated 5 out of 5 stars

My experience with Santiago was…

My experience with Santiago was fantastic.
They organised my Camino walk for me and everything was perfect.
The accommodations were very good very clean and comfortable.
The food was excellent.
The luggage transfer was very good.
I would absolutely recommend Santiago ways to organise your Camino adventure.

21 September 2025
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Reply from Santiago Ways

Hello, Vanessa:

Thank you so much for your lovely review. We’re delighted to hear everything was perfect and that you enjoyed the accommodation, food, and luggage transfers. We truly appreciate your recommendation and would be happy to help you plan another Camino in the future.
Kind regards,

Santiago Ways Team

Rated 5 out of 5 stars

It was the trip of a lifetime and so…

It was the trip of a lifetime and so well organized! Thank you!

8 May 2025
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Reply from Santiago Ways

Hello, Dr. Palmer:

Thank you very much for your review. We’re so happy to hear it was the trip of a lifetime and that everything was well organized. We truly appreciate your trust in Santiago Ways.
Kind regards,

Santiago Ways Team

Rated 5 out of 5 stars

I had a wonderful experience on the…

I had a wonderful experience on the Camino. My luggage was always where it was meant to be. The accommodation were varied, but also lovely in their own ways. I appreciated the care the team at Santiago Ways took to help me craft the right itinerary.

11 January 2026
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Reply from Santiago Ways

Hello, Elizabeth:

Thank you so much for your review. We’re really happy to hear you had a wonderful Camino and that your luggage transfers worked smoothly each day. We’re also glad you enjoyed the accommodation and that our team could help you craft the right itinerary.
Kind regards,

Santiago Ways Team

Rated 2 out of 5 stars

Santiago Ways does NOT provide appropriate and necessary day-to-day navigation and planning to bike the Camino

Based on positive reviews, we used Santiago Ways to bike the Camino. Many aspects of our trip were excellent. However, Santiago Ways did not provide appropriate and necessary day-to-day bike navigation and planning for our trip, overshadowing our positive experiences. We would not recommend Santiago Ways unless this issue is addressed.
What Santiago Ways did well: The Bikeleon.com mountain bikes and related equipment provided were excellent. The luggage transfer was reliable and efficient. The accommodations were clean and generally well-located (one exception involving a lovely vineyard-stay that was nearly impossible to find related to Santiago Ways poor navigation/planning).
What Santiago Ways did poorly: Months before our trip began, we expressed concern via email about navigating the Camino on bicycle. We were told, “Please rest assured that the Camino is extremely well signposted along the way, which makes navigating from one accommodation to the next very straightforward.” Some very basic online research indicated that this is not the case. Based on this research, we followed up with an email asking what navigation tools would be provided to us. We were told that the “dossier” for walkers was the only tool provided, but told, “Please don’t worry. It is true that some short stretches are not fully accessible by bicycle or may be less comfortable to ride. In those cases, cyclists usually follow alternative secondary roads that run parallel to the Camino. These detours are well known, and the locals are always very helpful in pointing them out if needed. You won’t need to plan your own route from zero; the main path is the same, and only small adjustments are necessary in certain areas.” Further research indicated that this is not only untrue but misleading. Ignoring this advice, we purchased a GPS navigation app and planned the entire route in advance. Even with this, it was extremely difficult to navigate and to adjust our route on the fly. This was made even more difficult when “the locals,” who we were told would be familiar with cycling routes, were not. They repeatedly tried to redirect us back to the walking paths, which were not accessible to bicycles. Our criticism is not that Santiago Ways did not provide navigation tools, but that their advice regarding such tools was extremely misleading and mostly untrue.
We would have preferred a more honest and straightforward response to our original email about navigating the Camino on bicycle. A suggested response would be, “The dossier that is provided is intended to be a rough guide and is geared specifically towards those walking the Camino. If walking, it is recommended to preview the route ahead of time and to be equipped with a navigation tool with GPS, such as Google Maps, during your walk. If cycling, it is essential to plan your route ahead of time using a navigation tool that allows you to preplan a route and that uses GPS to navigate, such as RideWithGPS. This will help to avoid areas where bicycles are prohibited and/or where the terrain is not optimal for bicycles, as well as allowing you to make adjustments to your route on the fly.”
If we had not ignored the advice given by Santiago Ways, our trip would have been pretty disastrous. We specifically stated in our emails that we would not have cellular service during our trip and that we were concerned about finding our way from one accommodation to another. We were told not to worry, that everything would be fine. Just in case, we purchased a GPS app that uses offline maps and allows you to create pre-planned routes ahead of time. Even using these routes, which took hours to create, navigation of the Camino on bicycles was extremely difficult. Subsequent online research has confirmed that this is the general consensus of cyclists who have traveled the Camino: while there is a generally accepted walking route, which follows the shell signs and yellow arrows, there is no single, widely accepted cycling route. Bicycles are prohibited on many parts of the walking route, such as boardwalks and narrow walking paths. There are other sections where bicycles are allowed but certainly not optimal. Each cyclist has their own opinion as to which of these sections are suited for bicycles. In both cases, alternate routes for bicycles are not marked at all. It is up to the cyclist to find their own way past the non-bikable sections and return to the Camino. It is the duty of the outfitter to make cyclists aware of this. What Santiago Ways told us was worse than telling us nothing at all. Instead they tried to reassure us that navigation would not pose a problem and that we did not need to plan out our route in advance. Pre-planning and use of a navigation tool are essential for anyone who wants to bike the Camino.

16 October 2025
Unprompted review
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Reply from Santiago Ways

Hello, Renee,

Thank you for sharing your experience. We’re sorry to hear about the issues you mentioned. However, we haven’t been able to locate any reservation under your name.

We would be grateful if you could contact us at info@santiagoways.com so we can look into what happened and assist you properly.

Kind regards,

The Santiago Ways Team

Rated 5 out of 5 stars

No issues with the hotel's

No issues with the hotel's.
All nice.
The luggage arrived to the hotel's on time.

7 November 2025
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Reply from Santiago Ways

Hello, Freddy:

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

Santiago Ways Team

Rated 5 out of 5 stars

very smooth and well planned

Everything was booked and as expected.

4 November 2025
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Reply from Santiago Ways

Hello, Kevin:

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Quality customer service, accommodation and more.

I am glad I chose Santiago Ways for my group's Camino de Santiago walk. All the staff I called for any questions were very helpful, friendly and professional. Larissa took care of our booking, and all the hotels and inns she picked for us were wonderful. We had an issue with a delayed visa approval with some members of our group and she was able to provide us with other options, to our satisfaction and appreciation. I would also like to give a big shout out to Jorge Garcia for helping us with our overweight luggage transfer. He was quick to resolve our issue and gave me peace of mind knowing he was on standby to help us with any other issues. I will book my next year's camino again with Santiago Ways having a great experience and assurance of quality accommodations, meals, directions, information and excellent customer service. I have already recommended Santiago Ways to my friends and family who are contemplating doing the Camino. I highly recommend Santiago Ways with the highest stars.

10 November 2025
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Reply from Santiago Ways

Hello, Lennie:

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.
At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

Santiago Ways Team

Rated 5 out of 5 stars

I just completed my Camino de Santiago…

I just completed my Camino de Santiago pilgrimage with Santiago Ways, and the experience was absolutely amazing! From start to finish, everything was flawlessly organized and exceeded my expectations.

The professionalism of the Santiago Ways team was outstanding. They were incredibly attentive to every detail, making the entire journey smooth and worry-free. My luggage was always waiting for me at each stop exactly where it needed to be, and the accommodations and meals were perfectly arranged. Not a single thing went wrong – it was genuinely seamless.

What impressed me most was how their careful planning allowed me to fully immerse myself in the journey of the Camino without any logistical stress. Their warmth and dedication to creating an exceptional experience truly shone through.

I'm already looking forward to scheduling another pilgrimage with Santiago Ways next year – this time for a longer route! Thank you again for making my Camino such a memorable and transformative experience.

27 October 2025
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Reply from Santiago Ways

Hello, Tina:

Thank you very much for your message. We’re glad you enjoyed your Camino de Santiago with Santiago Ways.

For us, the most important thing is that each pilgrim who trusts Santiago Ways finishes their journey in a satisfying and comfortable way.

Remember that we’re always available to organise your next Camino trip whenever you decide to return and explore another of its beautiful routes.

Best regards,

Santiago Ways Team

Rated 5 out of 5 stars

We had a very organized Camino trip

We had a very organized Camino trip

Mr. Jorge Garcia was very patient with all our inquiries and itinerary changes (we were communicating about our plans for more than 1 year!) Thank you, Jorge!

Replies to all our questions were quickly answered and the accommodations offered were excelltn in terms of facilities and location. We especialy appreciated our accommodation at Santiago de Compostela (Hospederia San Martin Pinario) which was only 150 meters from the Cathedral!

Luggage transfers were also done efficiently.

We will definitely refer Santiago Ways and Jorge to our friends who want to walk the Camino.

22 October 2025
Unprompted review
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Reply from Santiago Ways

Hello, Glim:

Thank you so much for your kind words. We’re happy you enjoyed your Camino de Santiago with Santiago Ways.

Our priority is the satisfaction of our pilgrims, and we’re delighted that the attention and services you received met your expectations. We’ll make sure Jorge receives your message of appreciation – she’ll be very pleased to hear it.

Remember we’re always available to help organise your next Camino journey whenever you decide to continue your adventure.

Best regards,

Santiago Ways Team

Rated 5 out of 5 stars

Santiago Ways created an epic Camiño trip for me.

Our representative was wonderful in designing a trip within the parameters I gave him, mainly the limits on the the number of miles I wanted to do per day. Lodging and the meals provided were wonderful. Getting our luggage from one place to the other was seamless. I will be using them again for my next Camiño trek.

21 October 2025
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Reply from Santiago Ways

Hello, Jonathan:

Thank you very much for your kind words and for taking the time to write to us. We're glad you enjoyed your Camino de Santiago with Santiago Ways and that your trip was a 10 out of 10.

Our top priority is the satisfaction of our pilgrims, and we’re happy to know that the attention and services met your expectations.

Remember that we are always at your disposal to help you organise a new trip on the Camino de Santiago whenever you decide to continue your journey.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

I wanted to do a 250km+ Camino with bag transport and prebooked accom.

I wanted to do a 250km+ Camino but wanted the confidence that all my accomodation was prebooked and I could have additional baggage transported to minimise the gear I was carrying. SW booked all accom, breakfast and dinner. The accom was basic, but always clean and comfortable. Everthing went with without an issue, very happy with the service provided by SW.

2 October 2025
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Reply from Santiago Ways

Hello, Paul:

Thank you so much for your kind words and for taking the time to write to us. We’re delighted that you enjoyed your Camino de Santiago with Santiago Ways and that your expectations were met.
At Santiago Ways, the satisfaction of our pilgrims is our highest priority. We’re very happy to hear that your experience was both comfortable and enriching.

And of course, we’re always here to organise your next Camino trip as soon as you decide on new dates to continue discovering the magic of the Camino.

Best regards,

The Santiago Ways Team

Rated 5 out of 5 stars

Definitely I will do it again with Camino ways

I highly recommend Camino Ways for anyone planning to walk the Camino de Santiago. From start to finish, their organization was exceptional — every detail was thoughtfully arranged, from comfortable accommodations to reliable luggage transfers and clear travel instructions. Their team made the journey stress-free, allowing me to focus entirely on the spiritual and emotional experience of the Camino. It was a beautifully organized trip that exceeded my expectations and made this once-in-a-lifetime journey truly unforgettable.

26 October 2025
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Reply from Santiago Ways

Hello, Angelita:

We truly appreciate your feedback and your kind words towards our team. We're pleased that you enjoyed your Camino de Santiago with Santiago Ways and that our organisation and management lived up to your expectations.

For us, the most important thing is that every pilgrim who trusts Santiago Ways completes their Camino in a satisfying and comfortable way.

Remember, we are always available to help you plan your next Camino experience whenever you’re ready to return and explore another of its charming routes.

Best regards,

The Santiago Ways Team

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