Safelift Uk Reviews 

108
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, most reviewers were let down by their experience overall. Many customers reported that their ordered products, such as ladders or car jacks, never arrived, or they received a cheap, worthless trinket instead. People also experienced significant issues with delivery, including items being sent to incorrect or non-existent addresses, or tracking information being unavailable or inaccurate. Reviewers consistently found it impossible to contact the company, with emails bouncing back or receiving no response, and the website often being taken down. This lack of communication and the disappearance of the website led many to express serious concerns about the company's operations.

What people talk about most

Order

Customers consistently note negative experiences with order, with many reporting that items like garden... See more

Product

Consumers express extreme dissatisfaction with the product, frequently reporting that ordered items like... See more

Delivery service

Reviewers highlight significant dissatisfaction with delivery services, frequently reporting that ordered... See more

Customer communications

Users describe negative interactions with contact, with many reporting an inability to get in touch with the... See more

Website

Clients share negative opinions on the website, with many reporting that it has been taken down or is no... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Like others, placed order for 4 step ladder (£34.97). Since had notification of delivery on 16th July - Not delivered. Tried to email them & email bounced back. Website also taken down. Like someone a... See more

Rated 1 out of 5 stars

Oh, I wish I’d read the trustpilot reviews before I ordered my stepladder ladder. Silly me. Safe lift don’t even bother to respond so now fighting to get my money back through Nationwide that seems... See more

Rated 1 out of 5 stars

Ordered a cordless cultivator, correct address on order delivery was sent to a different number in my street which doesn’t exist ,I rearranged delivery when it did arrive a small jiffy bag with a si... See more

Rated 1 out of 5 stars

Nothing went right & there would be no star if it was an option. As with others we ordered the ladders & after weeks of waiting a message from Amazon to say they've been left in a mail slot with not... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

108 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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1.2

All reviews

(108)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered safelift pro and I got a…

I ordered safelift pro and I got a jiffy bag with a 20p cross in it this company is a scam company i had to put a block on my account as they tried to get more money this company is a con company stay away from this company scam all over it they even use amazon shipping and delivery
DON'T USE OR BUY AND GOODS THERE A SCAM AND CON COMPANY
I WRITTEN EMAILS TO THEM THERE RETURNED
TELL EVERYONE ABOUT THIS COMPANY safelift doesn't care about the people who buy the get the money that's it
A BIG CON SCAM COMPANY
I hope all of you get cancer you bunch of scum bags

These scumbags are still advertising there backpack on other sites and Facebook for there none existing car jack pro
ITS ALL A BIG CON AND SCAM DON'T BUY

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Do not order from this company they are thieves.
My tracking showed a delivery time and place. The place an “enclosed porch” I don’t have one. The time was whilst I was cleaning our cars and no delivery arrived. Confirmed with my security cameras which I checked for two days before the claimed delivery.
I have emailed 6 times with no reply. My friend emailed saying he was interested in ordering 25+ for his (imaginary) fleet of vehicles. They didn’t reply to that either!!!
On checking my credit card statement the company stealing my money is based in Spain!!! Despite offering a .co.uk email address.
Do not attempt to buy a Safelift.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Great big SCAM

I ordered and paid for, the safelift kit, but it never arrived, when I checked the tracking information, and spoke to my postman, what had been delivered was a pair of earings, hardly what was ordered. I have contacted the vendor but have not had any reply to any of my emails.
Watch out, it looks like this is a SCAM

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Pair of earrings instead of Electric car jack?

I purchased a electric car jack from the above mention site.
On Monday of last week I was informed the item had been delivered?
On checking the surrounding area I did not find the box that I suspected it would come in?
On looking in my letter box , there was an envelope, addressed to myself and inside was a pair of earrings? Which I had not ordered.
So I have tried to make contact with Safelift in reference to my purchase but have had no reply.
To me it would appear this was a SCAM
So I would say stay clear of this site??

27 May 2025
Unprompted review

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