Safelift Uk Reviews 108

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, most reviewers were let down by their experience overall. Many customers reported issues with their orders, frequently receiving incorrect or worthless items instead of the products they purchased, such as car jacks or ladders. The delivery service was also a major point of dissatisfaction, with many experiencing non-delivery, packages sent to incorrect or non-existent addresses, or items supposedly delivered but never received. Reviewers consistently noted a complete lack of response from the company, with emails going unanswered and customer service being unreachable, leading to significant frustration and disappointment. This lack of communication extended to tracking information, which was often unavailable or inaccurate, further exacerbating the negative experience for many.

What people talk about most

Order

Consumers report highly negative experiences with their orders, frequently describing the company as... See more

Product

Users describe negative interactions with product, with many reporting that they ordered items like car... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, frequently reporting that ordered... See more

Customer communications

Clients share negative opinions on contact, with many reviewers reporting significant difficulties reaching... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a complete lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ordered one of their car jacks, their trick was to put an undeliverable address on whatever package (likely tiny & not the jack), it thus got returned by Royal Mail. Four emails later & no replies,... See more

Rated 1 out of 5 stars

Like others, placed order for 4 step ladder (£34.97). Since had notification of delivery on 16th July - Not delivered. Tried to email them & email bounced back. Website also taken down. Like someone a... See more

Rated 1 out of 5 stars

Oh, I wish I’d read the trustpilot reviews before I ordered my stepladder ladder. Silly me. Safe lift don’t even bother to respond so now fighting to get my money back through Nationwide that seems... See more

Rated 1 out of 5 stars

Scammers to the extreme avoid at all costs same experience as others, wrong address and incorrect goods. Never reply to emails. my delivery driver knows my postcode and knew that number on parcel did... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

108 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Absolute scammers.

ordered one of their car jacks, their trick was to put an undeliverable address on whatever package (likely tiny & not the jack), it thus got returned by Royal Mail.
Four emails later & no replies, I no longer expect to get a reply as its become obvious now these are scammers, utter human filth. If you have any religious beliefs, then may you forever rot in hell.
To all those decent human beings, DON'T BUY OFF THEM, you'll lose your money.

12 May 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM: My parents brought the car jack not knowing it was a scam, on the tracking number said it was delivered on the 10/6/25. All they got was a tacky pair of cheap earrings. We have tried to get their money back but no response.
DO NOT BUY FROM THIS COMPANY!

10 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 2 jack kits from Safelift but…

I ordered 2 jack kits from Safelift but have never received them the delivery status shows delivered on 02/06/2025 but I have never received them
I have contacted Safelift several times but have never received a response

15 May 2025
Unprompted review
Rated 1 out of 5 stars

These are scammers.

These are scammers.
I ordered a SafeLift Pro car jack fot £34.97.
I received a child's ring worth pennies.
I inspected the shipping labels carefully - all numbers tally with their emails
DO NOT BUY!

11 June 2025
Unprompted review
Rated 1 out of 5 stars

SafeLift PRO is a scam and a fraudulent…

SafeLift PRO is a scam and a fraudulent seller. I ordered an automatic car jack on May 15th, 2025, but they delivered a necklace on May 29th. I have been contacting them since May 29th, but they have ignored me. I am letting people know about my experience so you don't fall for their scam and don't buy from them. If possible, I will post a screenshot of evidence. People around the world, please don't order from SafeLift PRO.

29 May 2025
Unprompted review
Rated 1 out of 5 stars

ORDER NOT RECEIVED

I ordered an electric jack which was in a promotional offer in May this year, was later advised in June that item had been delivered. I have NOT received item . Three times I have emailed this company and have not had any response. I certainly at this moment in time would NOT recommend.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent website

Fraudulent website, linked from Facebook. Item never arrived. Money refunded by my bank.
Always remember: Scam = Scum.
Don't deal with them.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam, ordered the item, waited and tracked the delivery, finally reached my house and instead of the car jack a small silver coloured bracelet was posted through the letter box. I've tried to get my money back five times without success, DO NOT TOUCH THIS COMPANY!!!!!

3 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a Safelift jack

I ordered a Safelift jack. The order number was 1611. It was supposedly delivered on the 24th May but never arrived. I have contacted customer support via their email but have received no response. It was supposedly left in the letter box. A car jack through a letterbox. I don't think so. Be very wary of this company.

24 May 2025
Unprompted review
Rated 1 out of 5 stars

Expensive Scam

Paid for this in good faith and never received! Even though they said it was delivered.However fallowing tracking after a long search a mystery envelope we had received with a kiddie’s bracelet in did contain the same tracking number The company has been contacted and waiting on a reply as yet. At present this looks to be an expensive scam!

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Clearly a scam.

Clearly a scam.
Ordered a Safelift Pro and received a cheap crappy bracelet with a cross on it!
Tracking claims delivery was made, ignoring my emails.
I will be following this up with my card company, Facebook and Action Fraud.

19 May 2025
Unprompted review

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