Safelift Uk Reviews 108

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, most reviewers were let down by their experience overall. Many customers reported issues with their orders, frequently receiving incorrect or worthless items instead of the products they purchased, such as car jacks or ladders. The delivery service was also a major point of dissatisfaction, with many experiencing non-delivery, packages sent to incorrect or non-existent addresses, or items supposedly delivered but never received. Reviewers consistently noted a complete lack of response from the company, with emails going unanswered and customer service being unreachable, leading to significant frustration and disappointment. This lack of communication extended to tracking information, which was often unavailable or inaccurate, further exacerbating the negative experience for many.

What people talk about most

Order

Consumers report highly negative experiences with their orders, frequently describing the company as... See more

Product

Users describe negative interactions with product, with many reporting that they ordered items like car... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, frequently reporting that ordered... See more

Customer communications

Clients share negative opinions on contact, with many reviewers reporting significant difficulties reaching... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a complete lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ordered one of their car jacks, their trick was to put an undeliverable address on whatever package (likely tiny & not the jack), it thus got returned by Royal Mail. Four emails later & no replies,... See more

Rated 1 out of 5 stars

Like others, placed order for 4 step ladder (£34.97). Since had notification of delivery on 16th July - Not delivered. Tried to email them & email bounced back. Website also taken down. Like someone a... See more

Rated 1 out of 5 stars

Oh, I wish I’d read the trustpilot reviews before I ordered my stepladder ladder. Silly me. Safe lift don’t even bother to respond so now fighting to get my money back through Nationwide that seems... See more

Rated 1 out of 5 stars

Scammers to the extreme avoid at all costs same experience as others, wrong address and incorrect goods. Never reply to emails. my delivery driver knows my postcode and knew that number on parcel did... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

108 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers to the extreme avoid at all…

Scammers to the extreme avoid at all costs same experience as others, wrong address and incorrect goods. Never reply to emails.
my delivery driver knows my postcode and knew that number on parcel did not exist so he called. No cordless tiller just a cheap fake gold chain.

28 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a cultivator/tiller from this…

I ordered a cultivator/tiller from this Company, when I got notification it had been dispatched, was when I worried, as it is from China, not as inferred on the website as UK. Eventually I got notice, that it had been delivered, and left in my mailbox !! Would love to know, how a cultivator would fit in there. Since then, I have been trying to contact Customer services, with no luck. They have not responded to the emails I have sent. Only option is for me to raise a case, via my bank. I am disabled and a pensioner and purchased this to make my life easier, instead it has caused me a lot of stress.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Avoid these scammer’s

Absolute scammers. AVOID
Like all adverts in youtube you must ALWAYS check Trustpilot first to stop being scammed
YouTube does not care about its adverts whether they are fake or real they only care about the money they get from these scammers,
NEVER trust adverts on YouTube and save yourself time, agro, money and being scammed

5 May 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a product that never arrived.

I ordered a product that never arrived.
I emailed three times without any acknowledgement. Give them a wide berth even if they are legitimate their customer service is non existent
The matter is now with my bank trying to recover my money

12 June 2025
Unprompted review
Rated 1 out of 5 stars

Wish I'd read the reviews first....

Ordered their 'amazing' car jack. After a long time, a random pair of earrings turned up. I made numerous attempts to contact them using the email address they provided - predictably, no response. I'm annoyed with myself that I fell for it, but their ads were plausible and believable.

BUYER BEWARE!

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Scumbags scammers.

Scumbags scammers.
Can't rate a zero which should be allowed for. Wish I checked this before on trust pilot.facebook should close these scammers down to stop them selling. Bought a paint sprayer.total scam.said a GB seller but came from china supposedly. Tracker a scam and they don't respond to emails so don't waste Ur time. Landed in Edinburgh then went to London wtf??. Then text to say can't deliver and return label was generated.Total scam. I wish all the worst things in this life for you and your family and that's being polite.paid by CC so maybe be able to get cash back. In future, I won't buy from FB Nd I will look up online to see reviews.

21 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam

I paid for a Safelift Pro at £34.97 . didn't even receive the 20 pence cross / necklace that everybody else got .

Scammers avoid it completely .

27 May 2025
Unprompted review
Rated 1 out of 5 stars

rate it zero really!ordered electric…

rate it zero really!ordered electric car jack and accessories on 1st June good communications saying shipped on the way etc and on 14th June message stating delivered searched and nothing until I notced a small envelope hanging in side my porch. I discovered like so many before me, rather than the electric jack that i need deperately i received a tiny envelope with a cheap and nasty small childs ring inooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

14 June 2025
Unprompted review

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