SAB Supply Reviews 

377
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers had a great experience with this company. Customers consistently praise the friendly staff, highly competitive prices, and sturdy equipment provided for various commercial and private projects. Many people point out that the overall booking and hiring process is exceptionally smooth, highly professional, and entirely hassle-free from start to finish. Some reviewers were not happy with unexpected delivery delays and very poor communication regarding exact arrival times. Additionally, a few other people also felt that managing the off-hire collection schedules could become quite challenging when drivers arrived early without any prior telephone notice or proper coordination.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a wide range of opinions. While many... See more

Service

Consumers find service to be positive, highlighting helpful and knowledgeable staff alongside reliable and... See more

Staff

People report positive experiences with staff, highlighting their helpful, prompt, and friendly approach.... See more

Price

Customers consistently note positive experiences with price, highlighting that rates are very competitive and... See more

Product

Reviewers mention positive feedback about product quality and reliability. Consumers consistently note that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cheapest I seen online, I arrange a date that was convenient to me and they delivered 9am that day. It was easy to assemble (after watching a youtube video), unfortunately the guy that dropped it of... See more

Rated 5 out of 5 stars

Product pricing was competitive, delivery was on time and driver very helpful and friendly. The scaffold was good quality and in good condition.

Rated 5 out of 5 stars

Delivery was on time. The product hired as described. Collection on time. No issues very satisfied with the experience.

Rated 5 out of 5 stars

Wonderful experience very competitive prices. 2 platform tower assembled by my self. Light ish kit, strong with the braces.


Company details

  1. Plant and Machinery Hire
  2. Building Equipment Hire Service

Written by the company

SAB Supply was founded in 2011 are a national access, tool and plant hire company specialising in primarily scaffold tower hire. Using an extensive network of suppliers, we can deliver a range of hire equipment throughout the UK next day at unbeatable prices. Our staff have years of experience in the hire industry, allowing them to advice and understand exactly what each customer requires job to job.


Contact info

4.0

Great

TrustScore 4 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 21% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(377)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent price

Excellent price. Delivery and collection was exactly as planned and product exactly as advertised.

6 September 2023
Rated 5 out of 5 stars

Mobile tower hire

Recently hired a mobile tower, very easy process and great price, polite staff , scaffold was in good condition,would definitely recommend and use again

6 September 2023
Rated 5 out of 5 stars

Next day delivery

Next day delivery meant I could just wait for a spell of fine weather before ordering, and everybody who asked me about the scaffolding when it was up said how reasonable they thought the price was. It actually saved me hundreds of pounds that I would have had to spend on a contractor to fix my gutter. Excellent service.

11 September 2023
Rated 1 out of 5 stars

Waste of time and money

I booked my order Sunday and in their website say 24 hour delivery service witch paid for delivery and collection £12.50 each
Monday I received text message from sab supply that they dont have the Scaffold tower it in there depot it will be delivered Tuesday morning
Tuesday morning I received another text say sorry the Scaffold tower is missing some part and they can't deliver it today they made me pay for the person that doing my job for 2 day and the Scaffold tower didn't arrive
I called them if the can deliver it Wednesday the lady that answered the phone said they will try to deliver it Wednesday
I will never use them again and I don't recommend anyone do they full of lies and they ad in their website fake waste of time and money

12 September 2023
Unprompted review
Rated 2 out of 5 stars

SAB Supply - I cannot come up with the words!!

SAB sub contracted the hire of a tower to HSS. Delivery was a day late to start with. Website states if you want to end contract early then just tell them and they will get it collected as long as you give 48hrs notice. Told them on the Tuesday to collect Thursday as we would be away from early Friday morning to which they said okay! Thursday pm I get a text from HSS to say they cannot collect. I contact SAB to inform them that the tower had not been collected and that they would have to wait until today (Friday, 1 week later) to which they once again agreed. The Friday that we were away I received a text to say they would be collecting on the wrong Friday between 12:15 & 12:30. I received the text at 12:13!!!
So today has arrived, Friday the collection day and guess what? They cannot collect again!! It's a bank holiday weekend now so I am stuck with this again.
Since first writing this review I have now found out that SAB is just a 'middle man' and they sub out all orders as they do not have any equipment themselves!! Beware

25 August 2023
Unprompted review
Rated 5 out of 5 stars

Ordered a 6.2 m platform for a job no…

Ordered a 6.2 m platform for a job no tradesman would to take. Tower went up very easily ( instructions online). Very stable which allowed excavation of masonry and replumb. Well exceeded expectations in every possible way. Delivery and pick up great too. Wholeheartedly recommend and would be my go to henceforth.

16 August 2023
Unprompted review
Rated 2 out of 5 stars

Faulty tower

The tower was delivered by a 3rd party supplier which had a crack and couple of poles had bent more than a thumb deep. The frame was stuck to another piece which wouldn't come apart. The manager who delivered knew of this but no replacement was provided. The whole thing felt unsafe so was returned earlier. No concession was given despite the complaint to SAB or Brandon's.

2 July 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look