Russwood Reviews 

I was reviewing timber products for current and future projects. Thermopine was a product that met my demands especially longevity and stability. I reviewed all south of the border customer service reviews and there were a few that raised red flags. I eventually stumbled across Russwood. I was surprised how local it was. I met with the CEO who showed me products and fixtures and provided a lot of information on them. I provided plans and was provided a quote. I couldn’t complete due to an unexpected circumstance. I requested they remain in contact which they did. Enventually finalising on requirements and price. I was taken through an informative process of paying and delivery process with wonderful staff and meeting the lorry driver. My products were wrapped and others in correct boxes fully itemised. Faultless and I felt I got amazing value for money for the whole positive experience. Thanks to ALL at Russwood. Even behind the scenes your website is great.

I went to Russwood again for help with the second stage of replacing the existing cladding on a house in the Highlands. Craig was once again outstandingly helpful and knowledgeable, advising on the non - standard battening system I required and even being able to supply cladding boards of a non - standard running length. The haulage department were also outstandingly helpful, delivering on the exact day I had specified. I am delighted with my finished project and can wholeheartedly recommend Russwood to other customers.

Very high quality timber. Beautiful packaging keeps everything dry until use.

Good prompt service and particularly prompt delivery.

Russwood supply a very high quality product, and after a wide search for less expensive cladding, we realised that no other supplier that we could find came anywhere near offering the same quality at a more competitive price.
Add to that their friendly communications and the clarity of their terms and conditions, and it became a no-brainer to be supplied by them.
The product surpassed the high expectations we had of it, and now fitted, it looks as "sharp" and consistent as we could have hoped for.
I highly recommend that if you are looking for timber cladding, dig deep and go with Russwood.

Very knowledgeable, friendly, and professional staff took time to advise me on weathering expectations and a treatment plan for some of our larch cladding.

Fantastic service after staining our floor. They recommend a product that worked absolutely fantastically! Would recommend every time

The only place that did the fixings we needed, and our builder needed them quickly. I wasn't sure how long it would take, but I needn't have stressed; delivery was within 2-3 days, which was great.

From the initial enquiry, viewing the different products at their site in Newtonmore, placing the order and then delivering, the process was easy.
We love the Scotlarch Rainscreen on our new build, which was installed horizontally & vertically. It looks stunning from the distance, and are so delighted with the finished look.
It was a delight to deal with Russwood, and it was easy to order more of the fixings and rainscreen for our fence which follows the side of the house.

I ordered on Monday and top quality screws arrived on Thursday, perfect , thank you .

Get what you have ordered and packed well. Thank you

Excellent service and advice, cladding looks great. Very happy to recommend.

They were very helpful, supplied what we wanted and importantly gave us great advice and showed us a product that is the answer to a big question in completing a refit of our kitchen.

The showroom at Newtonmore is really good for seeing the various options available. Russwood have them on the wall, covering large areas, so you can appreciate how they look when up. It also displays how the wood weathers, depending on where you might have them eg facing the sun. We went for the larch cladding and we are very pleased with the end result. The staff are extremely helpful and very experienced on the products.

Our builder, H Parkin Builders recommended we view Russwoods cladding display for our sun lounge. A client appointment was effortlessly made at the Newtonmore branch. We were met by Caroline, who showed us round an excellent display of cladding. She was very knowledgeable in the different woods, manufacturing processes, preservatives and prices. All done in a relaxed and courteous fashion, with a cup of tea at the end. This made our decision so much easier.

I am an architect and Russwood have been a pleasure to deal with — their products are consistently high quality, and their technical support is excellent. The team are responsive, knowledgeable, and genuinely helpful when it comes to discussing fire performance, durability, or detailing.

They clearly care about getting things right and supporting good design, which makes a real difference. I’d happily recommend Russwood to anyone considering timber cladding.

Prompt 'free' dispatch and delivery of Kompefix. Expensive stuff is rolled plastic spacer.

Knowing that the quality is never in question. Staff were endlessly patient with my husband choosing the product and very helpful. Product was delivered timely and with great communication

Great products, friendly staff with a great knowledge of their products.