Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... See more
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Review summary
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Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
Company replied
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... See more
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I came across Russwood from an article in the Sunday times and got in touch as we were looking at wood cladding options. I was very interested in the SiOO:X treatment. They sent some samples and hel... See more
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Company details
About Russwood
Written by the company
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Contact info
Station Sawmill, PH20 1AR, Newtonmore, United Kingdom
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4.9
Excellent
298 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Baila Porch
From our first enquiry, we ware given very good help and advice, delivery worked well, and very pleased with the product when it arrived, a bit more expensive than some alternative products,
But worth the extra, and very happy with the end result
4 June 2026
Reply from Russwood
Hi Baila, thank you for your review! We're really pleased to hear you're happy with your purchase. Please don't hesitate to get in touch whenever you need us.
Supplied the product to the timescale…
Supplied the product to the timescale we asked for. The product looks amazing installed.
3 June 2026
Reply from Russwood
Hi Cheryl, thank you so much for your 5-star review! Please don't hesitate to get in touch if we can be of further assistance.
Very good communication and very happy…
Very good communication and very happy with the decking purchased.
10 April 2026
Reply from Russwood
Hi Alexander, thank you so much for taking the time to leave us a 5-star review! We're really pleased to hear you're happy with your decking purchase. It was a pleasure working with you. Don't hesitate to get in touch whenever you need us!
Reply from Russwood
Hi Martin, thank you for your 5 star review. Please don't hesitate to get in touch if we can be of any further assistance.
Good selection of products at a…
Good selection of products at a competitive price. Excellent delivery
31 January 2026
Reply from Russwood
Hi James, thank you for leaving us a 5 star review. Please don't hesitate to get in touch if we can be of any further assistance.
Reply from Russwood
Hi Mike, thank you for leaving us a 5 star review!
They were very patient giving quotes…
Craig was very patient giving quotes for various different quantities asked for, and did not show it was a bother at all, and then service following an order placed, was excellent with information supplied at each stage through to transport for delivery date of order.
Product was finished to a high standard.
8 May 2026
Reply from Russwood
Hi, thank you for your review! It's great to hear that Craig looked after you, we'll make sure he sees this. Please don't hesitate to get in touch whenever you need us.
Great company to deal with and have…
Great company to deal with and have been so helpful in getting product shipped out
29 April 2026
Reply from Russwood
Hi, thank you so much for the 5 star review! We're pleased we could make the process straightforward for you and get everything shipped out as needed. We're always here if you need us again.
5 star quality products.Excellent
5 star quality products.Excellent, prompt, knowledgeable guidance from attentive professionals.
Beautiful showrooms and external scapes, showcasing the product.
Clear, efficient online payment and contracts.
Delivery and packaging on point.
14 January 2026
Reply from Russwood
Hi Paula, thank you for leaving us a 5 star review. It's great to hear that you enjoyed visiting our showrooms and appreciated the guidance provided by our team. Please don't hesitate to get in touch if we can be of any further assistance.
Reply from Russwood
Hi Peter, thank you for taking the time to leave us a 5 star review. We will be sure to pass your kind words onto Ailza.
Reply from Russwood
Hi John, thank you for leaving us a 5 star review!
Reply from Russwood
Hi Leeann, thank you for leaving us a 5 star review!
Best screws have ever used top quality…
Best screws have ever used top quality great service
18 March 2026
Reply from Russwood
Hi Scott, thank you for leaving us a 5 star review. We are delighted to hear you are happy with your SIHGA screws. Please don't hesitate to get in touch if we can be of any further assistance.
Quality company.
As a joiner who is going to build a house in Scotland I researched Russwood and arranged a visit to the showroom at Newtonmore where I was warmly greeted and introduced to Paul who showed me many cladding options. Range of products and importantly exceptional product knowledge was superb. As my project progresses and I make final material decisions I will definitely be using Russwood. Thank you our visit was very worthwhile. 👏👏
16 February 2026
Unprompted review
Reply from Russwood
Hi, thank you for taking the time to leave us a 5 star review. We will be sure to pass your kind words on to Paul. Please don't hesitate to get in touch if there is anything else we can help with. We look forward to working with you on your upcoming house build.
Great product and great service
I came across Russwood from an article in the Sunday times and got in touch as we were looking at wood cladding options. I was very interested in the SiOO:X treatment. They sent some samples and helped me figure out everything (batten system etc). Excellent documentation which my builder was able to use to do a flawless implementation of the cladding. Great support and they sent us free of charge two extra boards as some had been damaged in the original shipment. All of their products were top notch and as I said they were always there to help answer a question. Highly recommended.
26 January 2026
Unprompted review
Reply from Russwood
Hi Krispin, thank you for leaving us a 5 star review. Please don't hesitate to get in touch if there is anything else we can do to help.
Great team and product
Great team, friendly and responsive and we are very happy with the Scottish larch cladding
1 January 2026
Reply from Russwood
Hi Nick, thank you for leaving us a 5 star review. We are delighted to hear you are happy with your Scotlarch® cladding. Please don't hesitate to get in touch if we can be of any further assistance.
Reply from Russwood
Hi Jonathan, thank you for leaving us a 5 star review. We will be sure to pass your comments on to Rory. Thanks.
Architect selected larch for cladding to house extension.
Excellent technical support and advice. Delivery and quality of material all as promised
1 November 2025
Reply from Russwood
Hi, thank you for taking the time to leave us a 5 star review! Please don't hesitate to get in touch if we can be of any further assistance.
Reply from Russwood
Hi, thank you for leaving us a 5 star review!
Everyone i spoke to on the phone or by…
Everyone i spoke to on the phone or by email for advice have been very helpful.
13 November 2025
Reply from Russwood
Hi Martin, thank you for leaving us a great review. Please don't hesitate to get in touch if we can be of any further help.
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