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Grimeford Mill Reviews 512

•
TrustScore 5 out of 5

4.8

Flooring Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, often highlighting the precise cutting and perfect fit of custom orders. Many consumers are delighted with the swift delivery service, noting that items often arrive sooner than expected. The ordering process is frequently described as easy and straightforward, contributing to a positive overall experience. However, some customers also noted occasional issues with their orders. A few people mentioned not receiving delivery details after placing an order, while others experienced mats that were a bit rough around the edges or slightly shorter than ordered, with some fraying.

What people talk about most

Product

Consumers find the product to be positive, consistently praising its high quality and accurate descriptions.... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the swift and super-fast... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Order

Users describe positive interactions with order. Customers found the ordering process easy and... See more

Service

Clients share positive opinions on service. Many customers highlight the great and excellent service... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent customer service all round - custoner service team were able to provide sample coir matting so that we purchased the right depth for our front door. Purchased a made to measure rubber edged... See more

Rated 5 out of 5 stars

I needed coir matting for the entrance to a Buddhist Temple. Inquired at a few other companies. Their quotes were ridiculous and they all stated the it would always be 1 to 2 centimetres over or under... See more

Rated 5 out of 5 stars

Excellent efficient company with friendly and helpful staff. Have just bought my 3rd doormat from them (thanks to an incontinent puppy!!!) and it was a pleasure to do business with them. Samples were... See more

Rated 5 out of 5 stars

As per my previous two purchases of bespoke rubber backed coir door mats, I again confirm that we are absolutely delighted with the product supplied. Mats hardly shed - unlike the ones they have repla... See more

Company details

  1. Flooring Store
  2. Do-it-Yourself Shop
  3. Home Improvement Store
  4. Manufacturer

Written by the company

Grimeford Mill Limited - We are a well established UK manufacturer and distributor. Specialising in custom made entrance matting products including Coir Mat, Brush Mat and other floor products. We are a family business located in Lancashire, North West England. We supply businesses, directly to the public, schools, offices, hotels, restaurants, pubs, hospitality and many more and have done for many years. We are experts in supplying excellent entrance matting and flooring products, nationwide with a prompt turn around and despatch. Most of our goods are despatched on a next working day delivery service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

512 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent. Responded immediately to a query, and dispatched matting on the day of order. Arrived next day. Good quality. Highly recommended.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

What I asked for, I got.

I ordered a door mat of specific measurement: it came in good time, it fitted and it appears to be of stout quality. Though not exactly the highlight of my life, the arrival of the mat has entirely satisfied my requirements in that regard.

7 January 2026
Rated 1 out of 5 stars

Since placing the order,

Since placing the order 7 days ago
apart from acknowledging my order I have not received any details of delivery.

26 December 2025
Grimeford Mill logo

Reply from Grimeford Mill

Hello Mr Smith,
Please accept our apologies for you not receiving your order yet.
We were closed for a well earned break over the festive period and have only returned to the office today. We did put a banner on each of our websites to state that we were closed during this time, but perhaps this has been missed - we will ask our web team to display this more clearly next time.
We have e-mailed you this morning to ask if you would still like your order to be made - if you could kindly let us know, we will do our upmost to despatch this promptly.
Many thanks
Grimeford Mill

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