High quality product at good value. Beautiful sandstone parasol base with teak effect parasol - looks great and excellent value for money given the high quality too. These things can go for twice the... See more
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The team were polite and courteous and arrived in a timely manner with no problems whatsoever. We are delighted with the products and with the end to end service experienced with Ruma. Joe kept u... See more
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Customer service was excellent!! They were all amazingly helpful, friendly and knowledgeable about their products. I bought several items - an outdoor parasol, parasol base and parasol cover. Even th... See more
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The Lamp was delivered quickly and is just perfect. Nice and chunky which is exactly what I was looking for. The only thing is, there was no shade included but that was my fault, due to not reading th... See more
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Company details
- Decoration and Interior Design Store
- Furniture Store
- Home Goods Store
- Lighting Store
- Living Room Furniture Store
- Outdoor Furniture Store
About Ruma
Written by the company
Our Story
Welcome to Rūma
A room is more than four walls. It's where life happens.
It's the morning coffee in your favourite corner, long summer evenings spent outdoors, and the simple joy of coming home to a space that feels completely your own.
That's what Rūma is all about.
Born from a love of beautiful interiors, thoughtful design, and effortless living, we've created a collection of lighting, furniture, home accessories and outdoor living pieces designed to help you shape spaces that tell your story. Whether you're refreshing a room, transforming a garden, or searching for that one perfect finishing touch, we're here to help you create a home that's as individual as you are.
Where It Began
After decades spent sourcing and importing exceptional furniture and lighting from around the world, we knew there was a better way to share the products we loved.
So, we created Rūma.
A place where carefully chosen design, quality craftsmanship and distinctive style come together under one roof. From statement lighting and handcrafted accessories to beautifully designed furniture and outdoor collections, every piece is selected with purpose. We look for products with character, charm and longevity, pieces that don't just fill a space, but elevate it.
We're not interested in following every passing trend. We believe the best homes evolve over time, layered with objects you genuinely love and want to live with for years to come.
What Drives Us
We believe creating a beautiful home should feel exciting, not overwhelming.
That's why we take an approachable, down-to-earth approach to interiors. We're passionate about design, but we're equally passionate about helping people feel confident in their choices. Whether you need advice on a product, help planning a space, or simply a little inspiration, our friendly team is always on hand.
Many of the suppliers we work with today have been trusted partners for decades. Those long-standing relationships allow us to offer collections we're genuinely proud of, combining quality, craftsmanship and value in every piece.
Behind every parcel is a team that cares deeply about great products and great service. From the moment you discover Rūma to the day your order arrives, we want the experience to feel as considered as the products themselves.
Make Yourself at Home
At Rūma, we're inspired every day by the idea that great design can transform how we live, relax and connect with the people around us.
We're here to help you create spaces that feel welcoming, personal and full of life.
So, take a look around, get inspired, and make yourself at home. We're delighted you're here.
Contact info
United Kingdom
- 0330 433 9899
- customersupport@ruma.co.uk
- ruma.co.uk
4.6
Excellent
921 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Purchased a lovely 13 drawer unit which…
Purchased a lovely 13 drawer unit which was advertised in several other places for around £100 more. It is excellent quality and just what I wanted. Communication from the co was also very good. Really pleased.
7 January 2026
Reply from Ruma
Thank you so much for your fantastic feedback. We are absolutely delighted to read your comments and really hope to see you shop again with Ruma in the near future!
Lovely shades unfortunately they didn’t…
Lovely shades unfortunately they didn’t suit the lump basis I have, but they were very beautiful
6 January 2026
Reply from Ruma
While we're so sorry to hear that the lampshades weren't quite right for your lamps, we really appreciate your lovely feedback. Thank you!
Fabulous range of products
Fabulous range of products , found exactly what I was looking for
Very happy customer
5 January 2026
Reply from Ruma
Lovely review - thank you!
Brilliant company to do business with
Brilliant company to do business with. Lovely lamps absolutely delighted.
30 December 2025
Reply from Ruma
We are absolutely delighted to read this - thank you so much for your fantastic feedback!
Happy with product and service
Happy with my product and the service received from Ruma.
I had my eye on a lamp table that was out of stock, I had an email a few weeks later to say it was in stock so I ordered it straight away. It was delivered quickly and was packaged well. It appears to be a good quality product, we’re happy with it.
23 December 2025
Reply from Ruma
We're absolutely delighted to read this and so pleased that you had such a positive experience while shopping with Ruma!
I am still waiting for my purchase…
I am still waiting for my purchase despite emails confirming the order etc and that the lamp shade is in the warehouse!
I have contacted customer services as I hope this will arrive soon , it has been 3 weeks now and the emails have ceased!
18 December 2025
Reply from Ruma
We are so sorry that you have not yet received your order. Having looked into this we can see that DHL collected your order from us on 18/12 but has been delayed within their network since. Please accept our sincere apologies for this. Our customer support team have organised for another lampshade to be sent out to you on a next working day delivery service, with this in mind. Should you have any further queries, please don't hesitate to let our Customer Support Team know at customersupport@ruma.co.uk.
Fab company to deal with
Fab company to deal with, I bought a lamp which was very bent, I rang the company and they sent a replacement straight away . Would highly recommend
6 January 2026
Unprompted review
Reply from Ruma
While we are so sorry to hear that your lamp originally arrived faulty, we are delighted to hear that our Customer Support Team were able to quickly rectify this for you and send a replacement. Thank you for your 5 star rating!
Reply from Ruma
We are absolutely thrilled to read this - thank you for your five star rating! We hope to see you shop again with Ruma very soon.
Lovely shade which looks and feels high…
Lovely shade which looks and feels high quality but prices are extremely competitive.
I have already visited the site to buy more!
19 December 2025
Reply from Ruma
Thank you so much for your fantastic feedback. Comments like this make us tick and we really hope to see you shop again with Ruma very soon!
Beautiful, Quality, lampshades.
I received two beautifully made, quality lampshades.
Unfortunately, the colour not being quite right, I had to return them. The Company was courteous and extremely helpful in instructing me on how to return the lampshades. The colour I require will be available shortly when I shall place another order.
16 December 2025
Reply from Ruma
While we are so sorry to hear that the original lampshades weren't quite the right colour for what you were looking for, we are delighted to hear that our Customer Support Team were able to help with your return. We hope to see you shop again with Ruma very soon!
Fast delivery the burnt orange…
Fast delivery the burnt orange lampshade that I purchased is really beautiful we all love it.
16 December 2025
Reply from Ruma
Fantastic feedback - thank you!
Perfect lampshade delivered well
Fast delivery, well packaged. Perfect colour and style for our bedroom
16 December 2025
Reply from Ruma
Thank you so much for your lovely feedback and 5 star rating. We hope to see you shop again with Ruma very soon!
Great service
This was the first time using the company. I was really pleased with the quality and the speed in delivery. I would certainly recommend to friends.
12 December 2025
Reply from Ruma
We're thrilled to read this and delighted to hear that you were pleased with the quality and speedy delivery. We hope to see you shop again with Ruma very soon!
So happy with our side table
So happy with our side table, gorgeous colour, well made, love it!
8 December 2025
Reply from Ruma
Fantastic feedback - thank you so much!
PERFECTION
Overjoyed with my purchase! So much so I'll be ordering again ASAP. The set of drawers I purchased are of excellent quality & look stunning! Excellent service & delivery, and I was kept up-to-date every step of the way. I cannot praise this Company enough. Thank you!
5 December 2025
Reply from Ruma
Thank you for your kind words & great rating! Hope to see you again soon!
Thank you I received an excellent…
Thank you I received an excellent service from Ruma.. I love the shade & it definitely looks more expensive.. could not believe how very reasonably priced it was.. 🥰
4 December 2025
Reply from Ruma
Thank you so much for the positive feedback!
Very pleased to hear that you are happy with your order.
We hope to see you again soon here at Ruma.
Excellent lights and outstanding customer service
The shades were just what I'd been looking for. When they arrived the glass moulding was slightly out on one shade. Customer Services arranged for a replacement to be delivered the very next day. Couldn't be happier with the lights or Customer Services. Would definitely buy from Ruma again.
4 December 2025
Reply from Ruma
While we are so disappointed to hear that your new pendant light was originally delivered to you with a fault, we are absolutely thrilled to hear that our Customer Support Team were able to quickly put this right for you. We hope to see you shop again with Ruma in the near future!
An excellent product at a very good…
An excellent product at a very good price.
Really well packed delivery and prompt.
3 December 2025
Reply from Ruma
We are delighted to read this - thank you so much for your fantastic feedback!
Sideboard arrived on time and required…
Sideboard arrived on time and required minimal assembly — just attaching the legs. It feels solid, looks far more expensive than it is, and offers great value for money. A beautiful statement piece and the perfect centrepiece for my entrance hall.
3 December 2025
Reply from Ruma
Thank you so much for the five star rating and fantastic comments! We are absolutely thrilled to hear that you are pleased with your new sideboard! We hope to see you shop again with Ruma very soon.
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