High quality product at good value. Beautiful sandstone parasol base with teak effect parasol - looks great and excellent value for money given the high quality too. These things can go for twice the... See more
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The team were polite and courteous and arrived in a timely manner with no problems whatsoever. We are delighted with the products and with the end to end service experienced with Ruma. Joe kept u... See more
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Customer service was excellent!! They were all amazingly helpful, friendly and knowledgeable about their products. I bought several items - an outdoor parasol, parasol base and parasol cover. Even th... See more
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The Lamp was delivered quickly and is just perfect. Nice and chunky which is exactly what I was looking for. The only thing is, there was no shade included but that was my fault, due to not reading th... See more
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Company details
- Decoration and Interior Design Store
- Furniture Store
- Home Goods Store
- Lighting Store
- Living Room Furniture Store
- Outdoor Furniture Store
About Ruma
Written by the company
Our Story
Welcome to Rūma
A room is more than four walls. It's where life happens.
It's the morning coffee in your favourite corner, long summer evenings spent outdoors, and the simple joy of coming home to a space that feels completely your own.
That's what Rūma is all about.
Born from a love of beautiful interiors, thoughtful design, and effortless living, we've created a collection of lighting, furniture, home accessories and outdoor living pieces designed to help you shape spaces that tell your story. Whether you're refreshing a room, transforming a garden, or searching for that one perfect finishing touch, we're here to help you create a home that's as individual as you are.
Where It Began
After decades spent sourcing and importing exceptional furniture and lighting from around the world, we knew there was a better way to share the products we loved.
So, we created Rūma.
A place where carefully chosen design, quality craftsmanship and distinctive style come together under one roof. From statement lighting and handcrafted accessories to beautifully designed furniture and outdoor collections, every piece is selected with purpose. We look for products with character, charm and longevity, pieces that don't just fill a space, but elevate it.
We're not interested in following every passing trend. We believe the best homes evolve over time, layered with objects you genuinely love and want to live with for years to come.
What Drives Us
We believe creating a beautiful home should feel exciting, not overwhelming.
That's why we take an approachable, down-to-earth approach to interiors. We're passionate about design, but we're equally passionate about helping people feel confident in their choices. Whether you need advice on a product, help planning a space, or simply a little inspiration, our friendly team is always on hand.
Many of the suppliers we work with today have been trusted partners for decades. Those long-standing relationships allow us to offer collections we're genuinely proud of, combining quality, craftsmanship and value in every piece.
Behind every parcel is a team that cares deeply about great products and great service. From the moment you discover Rūma to the day your order arrives, we want the experience to feel as considered as the products themselves.
Make Yourself at Home
At Rūma, we're inspired every day by the idea that great design can transform how we live, relax and connect with the people around us.
We're here to help you create spaces that feel welcoming, personal and full of life.
So, take a look around, get inspired, and make yourself at home. We're delighted you're here.
Contact info
United Kingdom
- 0330 433 9899
- customersupport@ruma.co.uk
- ruma.co.uk
4.6
Excellent
920 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick delivery and a beautiful lamp
Quick delivery and a beautiful lamp, so pleased with the whole process
19 February 2026
Reply from Ruma
thank you for your wonderful review. We really appreciate it!
We hope to see you again soon here at Ruma.
Reply from Ruma
Thank you for taking the time to leave us this review, we really appreciate it!.
We hope to see you again soon here at Ruma.
Ordered lampshades
Ordered lampshades. Not clear on site where dimensions were including height. On most sites it’s under - dimensions or specifications
I sent my order back and told refund would be within 5-7 days. It didn’t appear. I had to email to chase the refund that seemingly had been forgotten. It was however processed quickly after this final
Contact.
12 February 2026
Reply from Ruma
Thank you for your review, however we're so sorry to hear that you are disappointed with your experience with Ruma. Having looked into this we can see that the dimensions are listed under Technical Information on the website. In terms of receiving you refund, we can see that this was processed on our side 5 working days after the goods were collected from you.
One of the set of drawers has no…
One of the set of drawers has no imperfections. The other set has several problems but I have only just seen them. As delivery was a few weeks ago it’s too late to return.
13 February 2026
Reply from Ruma
We're so sorry to hear that your item arrived with you with some issues and imperfections while in transit and would love to be able to put this right for you. if you could please contact our customersupport@ruma.co.uk inbox one of our team will be able to help you further with this.
Reply from Ruma
Thank you for your five star rating and lovely feedback - we really appreciate it!
Excellent customer service..Enquiry…
Excellent customer service..Enquiry over matching base product to lampshade very quick.Order & delivery first class.
12 February 2026
Reply from Ruma
Thank you so much for taking the time to leave us a review, we truly appreciate it. We look forward to welcoming you back to Ruma again soon
Lovely white boucle pouffe…
I had been looking for a boucle pouffe for a year and at last found a style and size I liked. Good delivery time. Kept well updated on delivery progress and love the product. I am very happy with my purchase.
26 February 2026
Reply from Ruma
Thank you for your lovely review. We really appreciate it. We look forward to seeing you again soon here at Ruma.
Lampshades arrived very good quality…
Lampshades arrived very good quality and very speedy delivered. Can highly recommend this company.
11 February 2026
Reply from Ruma
We are absolutely delighted to read this thank you for your five star rating!
Reply from Ruma
Fantastic feedback - thank you!
A happy customer!
The website was easy to use and the service was very efficient. I’m very pleased with the lampshade I purchased as it looks stunning.
5 February 2026
Reply from Ruma
Thank you so much for your lovely comments and five star rating - we really appreciate you taking the time out to leave such fantastic feedback.
I was looking for a different type of…
I was looking for a different type of ahad but all of the ones I found, were fairly standard. I searched o lune and found Ruma which had a greatnrange of unusual shades as well as standard. I found what I wanted and ordered straight away. I am delighted with thwm. Just what I wanted.
2 February 2026
Reply from Ruma
Thank you for your five star rating and lovely feedback - we really appreciate it!
Some items were delayed and on…
Some items were delayed and on back-order. Communication was helpful when I made a query. All delivered now with no issues. I would gladly customise again. Thank you
29 January 2026
Reply from Ruma
We are delighted to read this - thank you for your five star rating!
Reply from Ruma
Thank you for your fantastic review!
Recommended
Customer support very responsive, extensive product range with high quality - very pleased with my purchase.
23 January 2026
Reply from Ruma
We're absolutely delighted to read this thank you so much for your comments and positive feedback. We hope to see you shop again with Ruma very soon.
Reply from Ruma
Great feedback - thank you!
Lampshade was the right colour and size for the base. Perfect
Lampshade fitted the base perfectly. Right colour and right
20 January 2026
Reply from Ruma
We're thrilled to read this - thank you for your five star rating!
Brilliant price compared to other…
Brilliant price compared to other companies. Also the service was exceptional. Deliver seamless and the delivery man was so helpful.
15 January 2026
Reply from Ruma
Thank you so much for your fantastic feedback - this is so lovely to hear and we really appreciate you taking the time out to leave your review. Thank you!
Reply from Ruma
Thank you for your fantastic rating!
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