RSC New Homes Reviews 

263
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, guidance, and support, making complex processes feel much easier. The service provided is frequently described as excellent, with clear explanations, efficient communication, and a proactive approach to finding the best solutions. Reviewers highlight outstanding customer service, noting that the team is always available, responsive, and makes them feel valued throughout their journey. Many people appreciate the smooth user experience, with processes made straightforward and stress-free, even for first-time buyers or those with tight deadlines. The quick response times and constant updates are frequently mentioned as key factors contributing to a positive and reassuring experience.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, helpfulness, and supportive... See more

Service

Customers had positive experiences with service, often highlighting the free initial advice and transparent... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the staff for being... See more

User experience

People report positive experiences with user experience, often describing it as smooth, stress-free, and... See more

Response time

Users describe positive interactions with response times, highlighting the professionalism and responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have... See more

Rated 5 out of 5 stars

Matthew, Denise and Danielle have been wonderful during my mortgage journey. Despite already working as underwriter and knowing the process, they fully explained each aspect and kept me informed. They... See more

Rated 5 out of 5 stars

Both Martin and Danielle have been exceptional, they made the whole process so easy and made sure that we understood everything. They made a stressful time a lot easier and ensured we were informed ab... See more

Rated 5 out of 5 stars

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to co... See more


Company details

  1. Mortgage Broker

Written by the company

RSC have financial advisors across the UK, available seven days a week, to give you tailored advice, to help you search for the most suitable; mortgage, protection and insurance products. With appointments available over the phone, and face to face. Our experienced advisors can advise and arrange all types of mortgages from new build, to subsequent mortgages and re-mortgages for your primary home as well as long term property investments with Buy-to-Let properties. We are also able to offer advice on mortgage protection and associated insurances, allowing us to take care of all your financial worries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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4.9

All reviews

(263)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely excellent service from RSC

Absolutely excellent service from RSC. We have been given personal guidance throughout the process and our advisor has always gone above and beyond to answer detailed queries and find information for us.

Cannot fault the service from everyone on the team that we have dealt with and would highly recommend.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

From start to finish they were all…

From start to finish they were all extremely helpful listened to what I needed and did everything they could to help. Everything was over the phone which was so convenient. More than happy to keep working with them in the future.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Very happy!

I have been dealing with Josh D and he has been amazing throughout the whole of the process. Kept me up to date with developments and also the next steps.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

Avais thank you!

Avais Avais Avais! I cannot thank you enough for being so patient and understanding and completing our first step to our new home. Thank you so much - amazing man!

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Just had a brilliant call with Josh!

Just had a brilliant initial call with Josh D. about my situation and plans to buy a new property with my partner. Very easy, informative experience that gave me hope about purchasing my dream home during a difficult time for buyers. Would definitely recommend this team and Josh in particular! :)

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend, Shaun Biddle was able to get me a mortgage offer within 9 working days in order for me to complete in under 4 weeks, he always responded to all my emails and kept me updated on the progress of my application. I really appreciate it :)

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Above and beyond! I dealt with Avais and Reiss securing my first mortgage and they both helped massively making sure everything was clear to me and providing assistance when I needed it. Whenever I needed to call the office, anyone I spoke to was helpful and I would recommend them 100% for first time buyers (and returning mortgagors)

17 May 2023
Unprompted review
Rated 5 out of 5 stars

My experience was very good

My experience was very good, everything was explained as we went through the process and questions. If I wasn’t sure Wendy was clear and concise with explanations of different concerns along the way. Time was not a problem Wendy had all the time to spend talking me through the process it was very slick.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

First time buyer so wasn't sure what to…

First time buyer so wasn't sure what to expect and as I haven't done this before I got no previous
experience to compare it against but what can say they got things done swiftly, explained the whole process and kept me updated regularly so from my perspective I cant fault them really..

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Thank you, Avais Choudry, Ian Winslow and Jack

I was dealing with a few people from the team and all of them were incredibly helpful and super professional. Throughout the mortgage process, they were polite, unfailingly focused, and understanding. Communication was great throughout the whole process. Starting from mortgage affordability (Avais), applying (Ian), and the offer (jack) was very smooth and easy. I would highly recommend using RSC New Homes. We would definitely contact them for the remortgage.

20 January 2023
Unprompted review
Rated 5 out of 5 stars

Top marks!

Wendy was absolutely brilliant in discussing the changes to my insurance policy and how to get the best value for myself. Fully recommend. Great service.

23 February 2023
Unprompted review
Rated 5 out of 5 stars

This company has been so efficient and…

This company has been so efficient and helpful.
Queries have always been answered and within the day of any questions being asked.
As a first time buyer this process is a bit of a minefield but I have received step-by-step what to expect to happen next throughout the whole process.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

RSC have been excellent with our mortgage application. As first time buyers we were completely clueless, but our advisor Joanne was amazing at explaining everything in detail and answering any questions we had. Her approach was very personable and I actually looked forward to our calls.

There communication and response time is always quick, and the portal was very easy to navigate.

20 February 2023
Unprompted review

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