Sold by Robotime
The information on this page is based solely on product reviews written by customers of Robotime via Trustpilot.
Worry free as per product
Reply from Robotime
Hi Marion, thank you so much for the 5-star review! We’re really glad to hear that your purchase was worry-free, and that’s exactly what we aim for. Thanks again for your support, and we hope to see you again soon!
Bought several products and love them all. THanks so much! A+++++++++
Reply from Robotime
Hi Daryl, thank you so much for the wonderful feedback and perfect rating! We're so happy to hear you're loving all your products. Looking forward to having you shop with us again soon!
Excellent product
Reply from Robotime
Hi N D,
Thank you so much for your kind words! We're thrilled to hear that you're happy with the product. It means a lot to us, and we hope you enjoy it for a long time to come.
Honestly was missing a lil rope for light but was taken care of fast and nice customer service
Reply from Robotime
Hi CadillacMike, thank you so much for your kind words! We're really glad our team could quickly sort out the missing rope for you, and it's great to hear you had a positive experience with our customer service. We truly appreciate your support and hope you enjoy your purchase!
non tangible. I have no real opinion to state.
Reply from Robotime
Hi Daniel, thank you for taking the time to leave a 5-star rating. We're glad everything went smoothly for you, even if there wasn't much to say. If you ever have any questions or need a hand in the future, feel free to reach out anytime.
Air was a gift for my grandson who loves to build things. He loves it.
Reply from Robotime
Hi there,
Thank you so much for the 5-star review! We're thrilled to hear that Air was such a hit with your grandson — it's wonderful to know he loves building with it. We hope it brings him lots of fun and creativity!
Thanks again for choosing us, and feel free to reach out anytime if you need anything.
Great experience! I’m very happy with my purchase from Robotime. The product quality is excellent, and the customer service was very helpful and professional. I would definitely shop here again and highly recommend them!
Reply from Robotime
Hi Hosna, thank you so much for your kind words! We're thrilled that you're happy with your purchase and that our customer service team could support you well. We really appreciate your recommendation, and it would be a pleasure to have you shop with us again anytime!
Would have been nice if better advertised that I was buying this product. It was just on the receipt.
Reply from Robotime
We sincerely apologize for the lack of clear product visibility during your purchase—this falls short of our commitment to transparent shopping experiences. Thank you for highlighting this; your feedback has already prompted us to revise our advertising guidelines to ensure product details are prominently displayed upfront, not just on receipts.
To make it right, please email service@robotime.com with your order number. We’ll gladly offer a personalized discount on your next order as a token of appreciation for helping us improve. Your trust matters deeply, and we’re dedicated to earning it back with clearer communication and exceptional craftsmanship. 💙
Easy to purchase
Reply from Robotime
Hi Taryn, thank you so much for your kind words! We're really glad to hear that your purchase process was smooth and easy. We truly appreciate you taking the time to share your experience, and we hope you enjoy your order!
It was a present.
Reply from Robotime
Hi Judi, thank you for your kind review! We’re so glad the experience was worry-free, and we hope the present was well received. Please don’t hesitate to reach out if you ever need anything else.
Added level of reassurance
Reply from Robotime
Hi Sue, thank you so much for your kind words! We're so glad our product gave you that extra reassurance and peace of mind. It truly means a lot to us, and we hope to welcome you back again soon!
Excellent quality, easy to read instructions and end product looks like the advertised item. Brilliant as always
Reply from Robotime
Hi Alisa, thank you so much for your kind words! We're thrilled to hear that you loved the quality and found the instructions easy to follow. Knowing the finished piece looks just like the advertised item is the best compliment we could ask for. We truly appreciate your continued support and look forward to your next project with us!
Not much to say. It's an insurance policy.
Reply from Robotime
Hi L.Talbot, thank you for your review! We're glad to hear everything felt worry-free and that our product gave you that extra peace of mind. That’s exactly the kind of experience we want every customer to have. Thanks again for your support!
Excellent product
Reply from Robotime
Hi Hudnorm, thanks so much for your kind words. We're thrilled to hear you're happy with the product and that the purchase felt worry-free. It means a lot to us, and we hope you enjoy it for a long time to come!
Not sure yet
Reply from Robotime
We understand that you're still unsure. If you have any questions or need further information in the future, please feel free to contact our customer service at service@robotime.com. We're here to assist you.
excellent service and product, delivered promptly, well packaged.
Reply from Robotime
Hi Sue, thank you so much for your kind words! We're delighted to hear that everything arrived promptly and well packaged, and that you're happy with both the product and service. We truly appreciate your support and hope to welcome you back again soon!
Ez to do at home
Reply from Robotime
Hi John, thank you for the awesome review! We're so glad to hear that everything was easy to do right at home — that’s exactly what we aim for. Thanks again for your support, and we hope to see you again soon!
It was excellent and loved by gifted person.
Reply from Robotime
Hi CINDY, thank you so much for your kind words! We’re thrilled to hear the gift was a hit with the person you gave it to. It means a lot to us that you had a worry-free experience.
I enjoyed the challenge, and that's what i got thank you.
Reply from Robotime
Hi Jennifer, thank you for the lovely review! We're so glad the challenge was everything you hoped for. It's great to know you enjoyed it, and we'd love to see you again soon.
The product is packed very well and came in perfect condition.
Reply from Robotime
Hi Marcia, thank you so much for your kind review! We're delighted to hear that your order arrived in perfect condition. It's wonderful to know our packaging kept everything safe, and we hope you enjoy it!
