Rio Health Reviews 

1,818
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is exceptionally smooth, and that purchases always arrive promptly and securely packaged in convenient containers. Buyers consistently praise the high quality of the natural products, noting that these effective items successfully address their personal wellness routines and bring noticeable improvements. Though some customers experienced minor drawbacks, such as facial oils accidentally staining clothing or bedding, certain tinctures lacking expected effectiveness, and occasional delivery complications. A few people also pointed out that product seals were occasionally slightly opened upon arrival or that orders faced transit hurdles.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting how well items like moisturisers, oils, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive swiftly and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent high-quality products... See more

Service

Users describe positive interactions with service, highlighting great and excellent support consistently.... See more

Order

Reviewers mention positive feedback about order, noting that ordering is very easy and deliveries arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using this moisturiser for some time now, I really like it, a little goes a long way but it keeps my face moisturised all day long. Ordering is easy and delivery is quick. I have no hesita... See more

Rated 5 out of 5 stars

Always prompt delivery and good customer service. I have been drinking Quebra Pedra Tea for a number of years now and it definitely dissolved my kidney stones. I now drink the tea to keep them at ba... See more

Rated 5 out of 5 stars

Excellent and extremely prompt customer service. This is one of the few companies that I have found who stock Graviola. The team have been so supportive of me needing to change delivery dates and the... See more

Rated 5 out of 5 stars

Currently, the opt in/ opt out, subscription offers and the working discount codes, for this site, make items more affordable, consequently, this site has become one of my favourite sites... See more


Company details

  1. Health and Beauty Shop
  2. Fitness and Nutrition Service
  3. Herbal Medicine Store
  4. Tea Manufacturer
  5. Vitamin and Supplements Store
  6. Wellness Program

Written by the company

Rio Health was established 30 years ago when the founding members discovered the power of the South American botanicals. They were so impressed, they decided to share these gifts of nature with the rest of the world! Today Rio Health, specialize in high quality South American whole-plant botanicals and extracts. The Rio Amazon Collection includes Pau d'Arco, Maca, Graviola (Soursop), Quebra Pedra, Yerba Mate, Guarana and the award-winning natural and organic vegan skincare range Rio Rosa Mosqueta. The new Rio Health brand was launched in 2020, providing mainly South American botanicals as tinctures, including Cat’s Claw, Manayupa (Burbur) and Stevia. Rio Health is the UK distributor for Silidyn, Green Magma, Best Choice and Epigenar. Our mission is to bring some of the wonderful natural healing plants from South America and share their benefits with the rest of the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,818)

57 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yerba Mate and Lapacho Tea

Absolutely love the Yerba Mate and Lapacho teas.

24 March 2024
Rio Health logo

Reply from Rio Health

Dear Paul,

We're delighted to hear that you're enjoying Rio Amazon Teas. We appreciate you taking the time to share your thoughts.

Thank you for choosing us and we look forward to serve you again soon :)

Rated 1 out of 5 stars

Ordered products 2 weeks ago

Ordered products 2 weeks ago
Left numerous messages to date no product or call back from the manager or customer service
Representative
Spoke to Dan utterly useless can’t be bothered to call me back or offer refund !
Absolutely appalling service ! Need urgently for Lyme issues
No care apology or concerned about me ! And no good will gesture towards the inconvenience caused

21 March 2024
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

18 March 2024
Rio Health logo

Reply from Rio Health

Hi,

Thank you very much for taking the time to share your review. We are pleased to hear you were happy with our service. We guess that one star was an honest mistake.

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Fast delivery

Fast delivery

12 March 2024
Rio Health logo

Reply from Rio Health

Thanks so much for your review! We really appreciate the feedback.

We look forward to serving you again soon :)

Rated 1 out of 5 stars

Warning. NEVER AGAIN. Wastebof time and money .

Very unprofessional.

22 March 2024
Unprompted review
Rio Health logo

Reply from Rio Health

We apologize for any inconvenience you've experienced. If you have any further questions or concerns about your order, please don't hesitate to reach out to us at info@riohealth.co.uk. We're here to help.

Thank you for your understanding.

Rated 5 out of 5 stars

Good service and very useful herbs and…

Good service and very useful herbs and vitamins.

26 February 2024
Rio Health logo

Reply from Rio Health

Dear Alison,

Thank you for letting us know that you're happy with our product range and overall service. Your feedback means a lot to us, and we're pleased to hear about your positive experience.

It's always a pleasure to serve you :)

Rated 5 out of 5 stars

Bought it

Bought it, and arrived on time, just like I wanted.
Worked great.

Just hope that you can show when it will be delivered on the checkout recepit next time.

11 February 2024
Rio Health logo

Reply from Rio Health

Dear Caleb,

We're thrilled to hear that you were happy with our products and service. Your feedback is greatly appreciated, and I'll make sure to forward your recommendation for consideration.

We look forward to serving you again soon. Have a wonderful day ahead!

Rated 5 out of 5 stars

Excellent product

Excellent product, helpful for the digestion stomach problems.

3 February 2024
Rio Health logo

Reply from Rio Health

Hi Maiara,

Thank you for letting us know that you're experiencing the benefits of our products. Your feedback is greatly appreciated, and we're pleased to hear about your positive experience.

We look forward to serve you again soon :)

Rated 5 out of 5 stars

Delicious sour sop tea

LOVE THIS SOURSOP TEA ,THE DELIVERY WAS FAST AND IT WAS REALY WELL PACKAGED. WILL ORDER AGAIN FROM RIO HEALTH.

10 February 2024
Rio Health logo

Reply from Rio Health

Dear Joseph,

We're delighted to hear that you're enjoying Rio Amazon teas and that you're satisfied with our service overall. We appreciate you taking the time to share your thoughts.

Thank you for choosing us and we look forward to serve you again soon :)

Rated 5 out of 5 stars

These guys have been around a long…

These guys have been around a long time, still great service and still a great product.

30 January 2024
Rio Health logo

Reply from Rio Health

Thank you for your loyalty and continued support over the years!

It's always a pleasure to serve you to the best of our abilities. We appreciate your trust in us and look forward to serve you again soon :)

Rated 5 out of 5 stars

Prompt service and a great free bonus…

Prompt service and a great free bonus product. The company has a good product line. Thanks

30 January 2024
Rio Health logo

Reply from Rio Health

Dear Tim,

We're thrilled that you're happy with our products and overall service. Your satisfaction is our utmost priority, and we're looking forward to the opportunity to serve you again soon.

Have a wonderful day ahead!

Rated 5 out of 5 stars

Tea came quickly and great quality

Tea came quickly and great quality

5 February 2024
Rio Health logo

Reply from Rio Health

We're delighted that you enjoyed our tea and service. We look forward to the opportunity to serve you again soon. If you ever need more tea or assistance, don't hesitate to reach out.

Have a fantastic day!

Rated 5 out of 5 stars

Great service and promt delivery well…

Great service and promt delivery well done guys

29 January 2024
Rio Health logo

Reply from Rio Health

Dear Jeff,

We appreciate your kind words and are thrilled to know that you were pleased with our service. It would be our pleasure to serve you again soon.

Have a fantastic day!

Rated 5 out of 5 stars

Love the products from this company…

Love the products from this company great advice on the website which makes it easier to buy the products which work the best for individual needs will be setting up subscription

14 January 2024
Rio Health logo

Reply from Rio Health

Thank you for your feedback! We're delighted that you're satisfied with our products and service. Your support means a lot to us.

We look forward to serve you again soon :)

Rated 5 out of 5 stars

Very Effective

Rise hip seed oil is very effective for healing scars

15 January 2024
Rio Health logo

Reply from Rio Health

Dear Marian,

Thank you very much for choosing us and taking the time to share your experience! We’re so glad to hear that you see the benefits of our Rosehip Oil!

We look forward to serving you again soon :)

Rated 5 out of 5 stars

My new online health shop

Great service & great trusted unique products. Thank you!

7 January 2024
Rio Health logo

Reply from Rio Health

Dear Sofia,

We’re glad we could be of service and really appreciate the great review! Thank you very much for your kind words.

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Great product

5 January 2024
Rio Health logo

Reply from Rio Health

Dear Gerry,

Thanks so much for your review! We really appreciate the feedback.

We look forward to serving you again soon :)

Rated 5 out of 5 stars

Quick delivery and nicely packaged tea bags crisp and fresh

Quick delivery
Fresh well packed items
Nice tasting tea
Great condition of tea bag fresh crisp

25 December 2023
Unprompted review
Rio Health logo

Reply from Rio Health

Hi!

Thank you very much for the excellent review! We’re so glad we made your experience with us a great one and will be more than happy to help you again soon.

Have a wonderful day and enjoy your tea :)

Rated 5 out of 5 stars

The only place I could find online that…

The only place I could find online that sold the Vitamin D spray my children love ! Thank you ☺️

29 December 2023
Rio Health logo

Reply from Rio Health

Dear Mrs Liz,

Thank you very much for the great review! We are glad to hear that you and the kids are happy with our vitamin sprays :) We really appreciate the feedback.

Have a wonderful day!

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