Very easy to order and delivery was quick. It would be better if Natures Aid could send an email confirming dispatch and with a Royal Mail tracking number.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The products are great and always delivered when stated. The service is exceptional. One delivery of mine went missing and after an email to them I was kept informed daily on the situation and a repla... See more
Company replied
I have ordered online before, after stock in our health shop went intermittent, and I always enjoyed good service and speedy delivery. But I was very disappointed to find that in future only orders ov... See more
Company replied
I contacted Natures Aid regarding a bottle of Flaxseed Oil Softgels 1000mg (180 softgels) that were bought in October 2025, I didn't start them until January 2026. Opened the bottle and all seemed li... See more
Company replied
Company details
Written by the company
Experts in Natural Health since 1981. UK Manufactured. Manufactured to GMP standards. Award winning, innovative nutritional supplements. Holding a Pharmaceutical Manufacturing license (MHRA)
Contact info
St George's Park, PR4 2DQ, Kirkham, Preston, United Kingdom
- 01772686231
- sales@naturesaid.co.uk
- www.naturesaid.co.uk
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 month
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Easy ordering
Easy ordering, super speedy delivery, well packaged, plus best price I can find . Thankyou
6 October 2026
Order process was easy and delivery was…
Order process was easy and delivery was sooner than I expected.
16 September 2026
Prompt response and product arrived in…
Prompt response and product arrived in good time.
14 August 2026
Reply from Natures Aid
We're happy to hear that our response was prompt and your product arrived quickly. We appreciate your positive feedback!
Natures Aid
Reply from Natures Aid
We are so pleased to hear that you are happy with our product and our prompt delivery. We truly appreciate your long-standing loyalty!
Natures Aid
The products are great and always…
The products are great and always delivered when stated. The service is exceptional. One delivery of mine went missing and after an email to them I was kept informed daily on the situation and a replacement was sent within a few days. Highly recommended
6 August 2026
Reply from Natures Aid
We are so happy to hear that you are consistently pleased with our products and the timely delivery. It truly brightens our day to know that our service, especially during the instance of your missing delivery, met your expectations. We appreciate you recognizing our efforts to keep you informed and resolve the issue quickly. Thank you for your wonderful recommendation!
Natures Aid
Order completed and when I contacted…
Order completed and when I contacted chat support as to where the order was after several days I received a tracking mail so I could contact the courier. I have received my goods
28 August 2026
Reply from Natures Aid
We are so glad to hear that you have received your goods and that our chat support was able to assist you with the tracking information. Thank you for your positive feedback!
Natures Aid
Great customer service
Great customer service
I had an issue with my last purchase
They were very helpful
4 August 2026
Reply from Natures Aid
We're so glad our team could assist you effectively with your recent purchase. We appreciate you sharing your positive experience!
Natures Aid
Reply from Natures Aid
We're so happy to hear you appreciate our careful packing and prompt delivery!
Natures Aid
Products usually packed well and …
Products usually packed well and prompt delivery !
Prices are comparable to shop prices .
28 July 2026
Reply from Natures Aid
We're so happy to hear you appreciate our careful packing and prompt delivery! We always aim to offer competitive pricing.
Natures Aid
Reply from Natures Aid
We're so glad you found our offerings to be both good and reasonably priced. We appreciate your positive feedback!
Natures Aid
I was very happy with the availability…
I was very happy with the availability of the products that I was looking for. My order was also delivered on time and with care.
14 August 2026
Reply from Natures Aid
We are so pleased to hear that we had the products you needed and that your order arrived on time and with care. We appreciate your positive feedback!
Natures Aid
Reply from Natures Aid
We're so glad to hear your order arrived smoothly! We truly appreciate your positive feedback.
Natures Aid
Reply from Natures Aid
We are truly delighted to hear that you were happy with the service you received from us. Thank you for your kind words.
Natures Aid
Excellent service all round
8Excellent service all round. Your products are what it says on the tin, and they work. Not had a problem with anything I have purchased. Outstanding products.
Highly recommend. The omega 3,6,9
Magnesium, calcium, vit D. All work wonders for me.
Thank you
Artemis
6 August 2026
Reply from Natures Aid
We are so happy to hear that our products have met your expectations and are working wonders for you! We truly appreciate your kind words and recommendation. Thank you for sharing your positive experience with us.
Natures Aid
Excellent order and delivery service…
Excellent order and delivery service excellent products. Some need less artificial sweeteners. I’d rather have the old recipe with sugar in vitaminc tablets rather than artificial sweeteners which don’t taste good.
21 April 2026
Reply from Natures Aid
We're glad to hear you're pleased with our service and products! We appreciate your feedback regarding the artificial sweeteners in our vitamin tablets. We are always looking for ways to improve our recipes and will certainly take your preference for sugar over artificial sweeteners into consideration.
Natures Aid
The item arrived very promptly
The item arrived very promptly. I have used it previously and find it useful.
9 July 2026
Reply from Natures Aid
We're so glad to hear that your item arrived promptly and that you find it useful. We appreciate your positive feedback!
Natures Aid
Advice on product seems to be more…
Advice on product seems to be more careful than with other companies with which I have dealt.
28 July 2026
Reply from Natures Aid
We're so glad to hear our product advice was helpful and exceeded your expectations! We truly appreciate your kind words.
Natures Aid
Well-marketed gummies
Tried this for 2-month. Cleverly marketed gummies with very low nutrient doses and high sugar or sweetener content... Zero positive impact on body...
Unfortunately for this company and contrary to what they claim here, I am a French living in Cambodia and tried this BS from one of their official resellers in Cambodia (Ashwagandha, Lion's Mane Mushroom Complex and another one for weight loss).
Come on guys, don't you have a better excuse than denying a review from a disappointed user?
10 June 2026
Unprompted review
Reply from Natures Aid
Unfortunately, we can see you are not a verified buyer and are based in France. It is a shame to hear you are disappointed, but suspect the product is not one of ours.
The only gummies we sell are sugar free Bluey gummies for children aged 3-12 years. We don't sell Lions Mane or Mushroom Complex products and our Ashwaganda comes in a capsule format.
Natures Aid
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