Naqua Ltd Reviews 

60
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of d... See more

Rated 5 out of 5 stars

As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount yo... See more

Rated 1 out of 5 stars

Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back ped... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic, Jason @ Naqua messaged me as I run a Guinea pig rescue and kindly offered us some ivermectin that was short dated as they didn’t want it to go to waste. This is a massive help to... See more

Company replied

Company details

  1. Pharmaceutical Company

Written by the company

Established in 2016, Naqua Ltd is a leading global pharmaceutical company driven by research and innovation. We specialize in the development, discovery, and manufacturing of high-quality animal health treatments specifically designed for household pets. At Naqua Ltd, our mission is to enhance the well-being and health of pets worldwide. We understand the deep bond between pets and their owners, and we are committed to providing effective and reliable solutions to ensure the happiness and longevity of our furry companions.


Contact info

4.2

Great

TrustScore 4 out of 5

60 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(60)

20 reviews in the last 12 months

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Rated 1 out of 5 stars
Naqua Ltd logo

Reply from Naqua Ltd

HI Elizabeth, please accept our apologies, there was a technical problem with this specific product transmitting to the delivery company on our website. The product is being sent out to you today, and I will be in touch with you via email

Rated 5 out of 5 stars

Delivery was as stated could not fault…

Delivery was as stated could not fault the speed of the service. one thing I would say even though the bottle is good having something that could guarantee your only going to get the right amount of drops needed would make this even better. just a bit worried I'll drop to many drops needed trying to hold a budgie while using the bottle is quite hard to make sure only right amount comes out. id deffo recommend using product and as mentioned delivery was spot on. thank you

10 May 2026
Rated 1 out of 5 stars

Sold a product on Amazon that damaged a leather sofa.

Seller sold a product on Amazon that damaged my sofa. After weeks of emails Naqua agreed to cover the cost of repairs that equaled £210. After I paid this out of my pocket and proved it, they back peddled on the offer and refused to pay. This is going to be escalated and the cost will be doubled for the company.

4 May 2026
Unprompted review
Naqua Ltd logo

Reply from Naqua Ltd

This review is false, and the content of this review is incorrect.

Rated 5 out of 5 stars

Piggy and Hamster mite treatments

As it is virtually impossible to find what was my usual brand of Hamster and Guinea Pig Neck drops I found Naqua and now use them as my go to product. It also works out a lot cheaper for the amount you get as opposed to pre-measured pipettes. My critters have never shown any adverse affects and I am sure they feel happier after being treated. I only tend to use the drops when I suspect any issues.

30 January 2026
Rated 5 out of 5 stars

Fantastic product

Speedy delivery of an excellent product. My chickens suddenly had mite and this just did what it said. I would thoroughly recommend ' it does what it says '.

2 August 2025
Rated 5 out of 5 stars

Reliable supplier, great customer service.

We were facing another frustrating shortage of flystrike prevention products in the UK just as the peak season began. Thankfully, Naqua had stock readily available and delivered the product the very next day — enough to cover our patients for the entire summer season.

The ordering process was quick and easy, and the value for money was excellent. Communication and customer service were outstanding, with Naqua even offering to set up a wholesale account for ongoing supply.

Their products are manufactured in the UK, which gives me greater confidence in a more consistent and reliable supply compared to competitors who rely on overseas production and distribution.

Highly recommend Naqua as a responsive, professional, and dependable supplier.

30 June 2025

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