Ria Health Reviews 

88
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers had a great experience with this company. Customers frequently highlight the dedicated medical staff and approachable coaches who provide wonderful support, ensuring that everyone feels truly heard and understood throughout their recovery. Many consumers note that the combination of professional guidance, tailored programs, and useful resources makes achieving personal health goals much more manageable and effective. However, some people mentioned that certain coaching sessions felt somewhat impersonal, rushed, or lacked a clear conversational structure. A few consumers also reported frustrating experiences concerning unexpected billing surprises, appointment scheduling difficulties, or unfulfilled medication promises from the medical team.

What people talk about most

Staff

People report positive experiences with staff, highlighting that providers, coaches, and doctors are kind,... See more

Service

Reviewers highlight ambiguous aspects of service, showing deep division among experiences. While many... See more

Product

Users describe positive interactions with product, noting that the program and prescribed medication have... See more

Customer service

Consumers find customer service to be exceptionally supportive and helpful throughout their recovery journey.... See more

User experience

Customers had ambiguous experiences with user experience, reflecting varied opinions on coaching and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The medication has been helpful. The coaching sessions have not. There is not really any opportunity for a personal connection and the directives are the same each time. It is not a good use of my tim... See more

Rated 3 out of 5 stars

Got me started right away. Took a few days to get coach. Another few for meds... its been helpful but worth what I paid out of pocket since not covered under insurance... no, coaching is just like tal... See more

Rated 3 out of 5 stars

They will harass you about setting up appointments. They will want you to schedule appointments frequently. If you schedule your appointments 1 month apart you will receive tons of phone calls and me... See more

Company replied

Rated 5 out of 5 stars

Ria has an excellent setup to help address your personal health in a tailored and effective way. The providers and coaches take time to listen, understand how they can help, and set you up for long-te... See more


Company details

  1. Alcoholism Treatment Program

Written by the company

Ria Health is an Online Alcohol Use Disorder treatment program designed to help individuals cut back or quit drinking all from the comfort and privacy of their home. We use technology, medication for alcoholism, and online coaching to provide expert care and support.


Contact info

4.1

Great

TrustScore 4 out of 5

88 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.1

All reviews

(88)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support

Great support! I. Cruz is compassionate and accessible. This program works for me and I am so grateful it was created!

7 February 2024
Rated 5 out of 5 stars

Simple

Simple. Private. Lots of personal support. Cleverly in your face and effective. No steps about it. I felt in control of my experience, but did not have to be.

2 February 2024
Rated 5 out of 5 stars

Rapid improvement

Ria has done a great job of helping me. I experienced rapid improvement and greatly appreciate how easy they have made this. Brett Lowery has been an excellent counselor and gave me just what I needed.

29 January 2024
Rated 5 out of 5 stars

Everyone I've spoken with has been…

Everyone I've spoken with has been super helpful, kind, and non judgemental. I put this off for years because I was so anxious about going into an office and being scrutinized.

I've been doing the Sinclair Method for about a week now, and while it's going to take some time, this is the first time I've felt optimistic in years.

If you are in a hole, let these guys throw you a rope.

23 January 2024
Rated 5 out of 5 stars

My experience with Ria has been…

My experience with Ria has been wonderful. My coach and MD always listen and are always there to offer me the best advice possible without judgement. My virtual visits don’t feel virtual at all and I feel that is extremely important. I am very grateful for joining Ria Health.

14 December 2023

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