Ria Health Reviews 

70
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers had a great experience with this company. Customers consistently praise the professional and personable staff, including coaches and medical teams, for their supportive and caring approach. Many found the program highly effective, with its unique, multifaceted approach and dedicated support significantly contributing to achieving personal goals and improving their lives. However, some people were dissatisfied with aspects of the service. A few reviewers reported impersonal or ineffective coaching sessions, citing short durations, juvenile advice, or unqualified coaches. Concerns were also raised about billing practices, including unexpected charges or insurance issues, alongside experiences regarding medication discussions or challenges during the intake process.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising individual coaches and medical... See more

Service

Customers had ambiguous experiences with service, with many praising the comprehensive support including... See more

Customer service

Reviewers highlight positive aspects of customer service, with many finding the support amazing and helpful,... See more

Product

Users describe positive interactions with the product, with many finding the medication life-changing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would highly recommend this program to anyone wanting to re-adjust their drinking habits. Been in it 6 months and I’m very happy I did it. Lots of positive support. Moderation was my goal but they a... See more

Company replied

Rated 5 out of 5 stars

Everything thing is made very clear and all the people I have talked with have been both professional and personable.

Rated 5 out of 5 stars

The experience with Ria Health has been great so far. The teamwork with the coach Michael Grof and the medical professional, Guylaine Dunac is unique and has been working well for me personally. I hav... See more

Rated 5 out of 5 stars

Ria is the best choice I made after deciding to get help with my alcohol consumption. They give you sessions where you can learn, workbooks to utilize, group sessions, health check-ins, and coaching.... See more


Company details

  1. Alcoholism Treatment Program

Written by the company

Ria Health is an Online Alcohol Use Disorder treatment program designed to help individuals cut back or quit drinking all from the comfort and privacy of their home. We use technology, medication for alcoholism, and online coaching to provide expert care and support.


Contact info

4.0

Great

TrustScore 4 out of 5

70 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(70)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

This Program Works

My coach, medical staff, and administrators were incredibly polite and professional. I liked the monthly payment plan, and I feel that it’s a great alternative to the cost of in-house recovery programs. I feel that the app is easy to navigate and that it kept me on track towards my goals.

9 February 2024
Rated 5 out of 5 stars

Great support

Great support! I. Cruz is compassionate and accessible. This program works for me and I am so grateful it was created!

7 February 2024
Rated 5 out of 5 stars

Simple

Simple. Private. Lots of personal support. Cleverly in your face and effective. No steps about it. I felt in control of my experience, but did not have to be.

2 February 2024
Rated 5 out of 5 stars

Rapid improvement

Ria has done a great job of helping me. I experienced rapid improvement and greatly appreciate how easy they have made this. Brett Lowery has been an excellent counselor and gave me just what I needed.

29 January 2024
Rated 5 out of 5 stars

Everyone I've spoken with has been…

Everyone I've spoken with has been super helpful, kind, and non judgemental. I put this off for years because I was so anxious about going into an office and being scrutinized.

I've been doing the Sinclair Method for about a week now, and while it's going to take some time, this is the first time I've felt optimistic in years.

If you are in a hole, let these guys throw you a rope.

23 January 2024
Rated 5 out of 5 stars

My experience with Ria has been…

My experience with Ria has been wonderful. My coach and MD always listen and are always there to offer me the best advice possible without judgement. My virtual visits don’t feel virtual at all and I feel that is extremely important. I am very grateful for joining Ria Health.

14 December 2023

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