Ria Health Reviews 

Ria is the best choice I made after deciding to get help with my alcohol consumption. They give you sessions where you can learn, workbooks to utilize, group sessions, health check-ins, and coaching. Changing would have been hard by myself but the education, knowledge, tips, and support that Ria gave me was all that I needed.

I’ve been in the RIA program for almost 7 months now and have remained sober the entire time. I truly can’t say enough positive things about the program, especially my coach, Michelle S. She has been such a blessing throughout this journey.

Every time we meet, I feel genuinely cared for, heard, and supported. Michelle truly listens, takes an interest in what I have to say, and always encourages and cheers me on. Because of her guidance and support, I’ve learned so much about my relationship with drinking and about myself as a person.

I’m incredibly grateful to have had Michelle by my side during this journey, and I highly recommend both her and the RIA program to anyone looking for support and lasting change with their relationship with alcohol.

Such a great program. Cannot say enough about how helpful this was and the support I received from my coach, Sean. Highly recommend!

I had a fantastic experience with Daniel Marsden as my coach. He supported me throughout my journey and was incredibly kind.

Customer services was always great, and my medical appointments were great as well.

Overall, I would recommend this program.

This program changed my life. I was one that was not addicted to alcohol but tended to overdue it causing endless anxiety and panic attacks in the days that followed. Sean and I hit it off from the beginning. He spoke about his issues versus mine. Medication was available and I always had it on hand but actually never started or needed it. The doctors nor Sean never pushed me to take anything unless I felt it was needed.

The doctors and Sean have been amazing and it made me realize that alcohol was the root of my anxiety. I encourage anyone that is struggling to at least speak to the program and see how it can change your life with just having support and someone to hold you accountable weekly.

Good luck and thank you!

This program got my alcohol use disorder totally controlled. If you follow the method and give yourself months to years.....you should succeed.

Started as a smoker and drinker, ended free and clear from both. RIA offered me the support on rehab level with the comfort of home. My coach was amazing. Offering tips of success and accountability during every session. The nurse care was also great. Any uncomfortable symptoms were addressed. All in all, grateful for the opportunity to have met this team. Glad I joined

terrible counseling experience and insurance did not cover. charged $620 over two months after cancelling!! MAJOR RIP OFF!!!! don't use them!!!

Ability to set up my schedule to meet my own needs as I see fit.

They take the time to listen, care and understand on an individual basis.

Please do not trust Ria health. They will “qualify” you through your insurance telling you that no matter what you will not have to pay more than $300/month. Then a couple months go by without receiving a bill, and this is the kicker which they do on purpose so that they can continue to overcharge you for services, then two days before your first bill is due they will hit you with a $864 bill. At which point you cannot contact customer service directly. You have to call and leave a voicemail and wait 2 business days for someone to contact you. Then once they get you on the phone they will inform you that you signed up for this service and will unknowingly be charged this amount every month but will only have to pay $300/month until the entire balance is paid off. I tried to fight it and decided to pay the balance off because I didn’t want my credit to be affected since I am trying to purchase my first home and they are STILL charging my credit card $300/month. DO NOT TRUST RIA HEALTH

I was really hopeful.
I went through the intake with Anisa? No follow up via phone or email.
So I came here to read the reviews.
If you are looking for help, look elsewhere.

Ria Health took my insurance information down and told me they accepted my insurance and it would be a $35 copay per session. The sessions were very quick and impersonal, I stopped making appointments as they were not helpful. Two months later I’ve been slapped with a $1200 bill with no insurance applied to it. DO NOT trust them. It’s worth it though go the long route and see a trustworthy, transparent doctor instead.

This is a money racket. They qualify you through some unlicensed, impersonal call, where they essentially qualify you as a lead.

Imagine going to the doctor and the person at the check-in desk says you're not a fit and refuses service.

They ask for all your information, via paid ads, mind you, and then still make you jump through hoops.

Was excited to begin. Onboarding was a bit overwhelming but I though I could clear it up through my coach. 30 minute meetings were scheduled but was never on the phone for longer than 10. Advice given was juvenile. Coach was supposed to provide tasks on the portal but failed to do so. Medications do not work. PA promised to fill RX but failed to do so.

Oh, also was initially qualified with my insurance but after first month was told that I needed to self pay at a "discounted rate". My insurance must have gotten wind of the program and taken it off their approved vendor list.

Just say no to Ria.

When I called Ria health asking if they did ambulatory telehealth detox for mild alcohol withdrawal they said they did. It was a Friday, but the intake coordinator ensured me a nurse would call by EOD and discuss comfort meds to ease the symptoms. When the nurse called she said they don’t do any medication without seeing a doctor first, which wasn’t until Monday. So communication is lacking at best; when I cancelled by membership they emailed to confirm but also ensured me they would bill my insurance for any “services” rendered. No services were rendered and I plan to call my insurance and inform them of fraud waste and abuse if they attempt to bill for high amounts of money.

The medical team is great. The coaching team is a joke. My coach was late to almost every appointment, except one. I canceled 9/29/25. I say this to have a record in case they continue to bill me. My 30 minute coaching i paid for ended up being half that many times. It got so annoying, I decided to quit. They have zero respect for your time. My coach was a complete joke and way under qualified. Late for almost every call, gave maybe a 5 minute advice and sent some links anyone could google. My fault for not confronting her to tell her to do her freaking job! Oh wait! It wasn’t! If I could have only dealt with the medical team, I might have stayed. Hundreds of dollars for so called “therapy’ by an under qualified coach and medicine I could have gotten from my doctor for cheap? No thank you! They also ask you to breathalyze twice a day with a device into the app. It doesn’t dictate when you have to as long as it is twice a day. Any serious drinker in denial could totally cheat their system and breathalyze before drinking.

I cancelled all the way back in May and haven’t spoken to any counselors since April. I called them in July as I was still getting billed and they confirmed I had cancelled with them and will no longer be billed. As of August 11th they are still trying to bill me. Don’t waste your time on this money shark masquerading as an outpatient treatment. You’ve been warned.

Ria Health has made a significant impact on my life with it's multi-disciplinary approach. The combination of medical, cognitive, and support groups, I have been totally sober. Thank you, Ria. I couldn't have done it without you!

This experience has been terrible. I would not recommend. The company does not follow up, does not reach out. For several months I had no contact. I did not use the services. I found them difficult to reach. Difficult to deal with. WIth terms of we left a text you didn't reply, or we emailed once. Yet, the number of emails I sent to discontinue service went unanswered.