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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the wide selection of Japanese car parts, including hard-to-find items, and their competitive pricing. Many people appreciate the efficient order process, fast shipping, and secure packaging, noting that items arrive in perfect condition. The customer service is frequently described as superb, with reviewers commending the quick, responsive, and polite support team who go above and beyond to assist with inquiries and order adjustments. However, some customers also noted issues with price increases after placing orders, leading to requests for additional payments or difficulties with refunds. A few other people also felt that the company was reluctant to process returns for faulty products, even in cases of damaged goods.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the authenticity,... See more

Order

People report positive experiences with order. Many customers praise the excellent service and cooperation... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent service support,... See more

Price

Customers consistently note positive experiences with price, finding them competitive and reasonable. Many... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

RHDJapan is one of the best resources to get Japanese parts for your car. Their prices are often reasonable or beat other sellers entirely. They ship quickly and are super-helpful when you need a ques... See more

Rated 5 out of 5 stars

If you're a true JDM car nut, then you know RHD is one of the go to for hard to find items for your car! Had an issue with an item that showed up partially damaged. They promptly sent out a replac... See more

Rated 5 out of 5 stars

Best Car Parts Importer out of Japan OEM & Aftermarket Continusiously will support this business for both oem and Aftermarket parts. Always provide exceptional service, fast OEM parts responses. Fast... See more

Rated 5 out of 5 stars

RHDJapan is the best go to spot for JDM aftermarket parts! The selection is amazing and expansive with pricing very transparent and competitive. If there is ever a part not seen on the site you can... See more


4.5

Excellent

TrustScore 4.5 out of 5

154 reviews

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Rated 5 out of 5 stars

I bought a set of coilover

I bought a set of coilover, before buying I sent an email to know if the item was a in stock, they answered very quickly giving me a link where I could check the item status.
It was on stock, so I proceeded buying it, and arrived home 2 days before the ETA.
Thank you, very super.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Stay away

I bought some springs from them for my car but they sent others. They also don't respond to emails. stay away

6 May 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely the worst online buying…

Absolutely the worst online buying experience I've ever had, the list items as being in stock when they don't have them, then they tell you they have other similar items in stock.
Once you make the purchase they will will apologise and ask you to find alternative items.
Once you have all the items they will create more delays and when it gets to the point where you ask you a refund the charge you a 35% fee.
Buyer beware stay away from these dodgy fraudsters.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

The best company for jdm parts!

Anyone who owns a jdm car and is looking to get some parts from Japan needs to check RHDJAPAN out. I have ordered from them on a few occasions and I’ve been always more than happy with the overall service and shipping time. Highly recommended!!!

29 April 2024
Unprompted review
Rated 4 out of 5 stars

RHDjapan

Its been pleasure dealing with team RHDjapan in the past recent years. From ordering till receiving without issue. If theres any problem they are fast to respond. Great experience with them.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Gread Product. Timely Delivery as Promised.

I couldn't find the dampers I wanted for my car in Europe or on eBay globally, but I stumbled upon them on rhdjapan.com - KYB SR Special. Although the delivery took longer than expected, I was aware of this beforehand. The entire process was transparent, and I would definitely order from rhdjapan.com again. Thank you.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

These guys are great

These guys are great. I’ve ordered two separate times with them. Both times my parts came way ahead of estimated delivery times. The parts are very well priced compared to other sites that sells the same products. I love the options for shipping. Nice to know you’re not stuck with just one shipper. They also have an option for group shipping. Haven’t tried that yet but it’s there. Good communication with the buyer. You get a response in a timely manner. Trustworthy. And parts are quality.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

A good source for difficult to find items

I have a couple of JDM cars and I’m always being tempted to upgrade them. I use a number of Japanese suppliers and RHDJapan are a good source for difficult to find items. I’ve placed 9 orders in the last 4 years, and the only issues I’ve experienced were related to the global lockdown/shipping restrictions. My last order was delivered in the UK, 7 days after being placed.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

ordered a few parts from them

ordered a few parts from them. great customer service and fast shipping. although there were delays but customers will be notified thru email on it.

packages are well packed and secured.

a satisfied customer here and definitely will order from them again.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

RHDjapan best source for JDM parts

I have been a customer with RHDjapan for years and have never had any issues with them on any of my orders not sure why all the negative reviews here but with RHDJapan I am always informed of the ETA on parts availability and ship dates . shipping and packaging is always excellent I’ve ordered multiple full catback exhaust systems / turbo kits and coilovers and have never had any issues . the communication with the RHDJapan staff is great they have always been very helpful with any inquiries I might have .

9 March 2024
Unprompted review
Rated 1 out of 5 stars

They take your money, then cancel order

Used them for small items before without any issues. But when the time came to order an expensive item they let me down. They claimed the item i purchased (on their newly released sale) was discontinued and i had no other options then to cancel the order. I even double checked they said nope it is not made anymore. Turns out that was a big lie, as i contacted HKS and they are very much still making it and even have them in stock. So here i am getting stressed out having to change my entire plans for nothing. Best part is they sent back around 50$ less then what i sent. Complete waste of time and 50$ I would guess stolen because thats if anything the yen went up since i sent the money and if anything i'm suffering their own massive transfer fee. Bordeline scammers use other sites instead.

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Absolute crap

Absolute crap, lazy and waste of time !!!
Half the staff got no English skills
They take 5 days to order stock and still not get item in
I cancelled my order 5 days later!!
Never again
Hopeless company
Stay away from these fools !!!
They don't care about customers waiting!!!
Just a stupid joke!!!
I buy elsewhere and you loose my business you clowns !!!
Glen andreasen
Victoria
Australia

18 April 2024
Unprompted review

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