revvi.creditcard Reviews 

First off, when you call because you have an issue, the representative can never help you. They then recommend that you call back, but why should I have to do that? You ask to speak to a supervisor and you will be on hold for several minutes at a time. After each 10-minute interval, the person comes back and says they can't reach them and asks if they can put you on a brief hold from 1 to 10 minutes. Again, you wait 10 minutes and they repeat the same thing. This continues several times before you finally speak to someone. Once you have spoken to the supervisor, they still cannot help you.

I called and asked them if they could remove one late payment. I've had the card for over 2 years and had one late payment by mistake and asked if they could remove it as a courtesy. They told me I have to write a letter to request the removal, which is fine. However, during this conversation, the person on the phone ordered me a new card and charged me an expedited fee of $35. I never ordered a new card; I didn't need a new card. The card arrived in the mail exactly as I had it in my wallet, with the same expiration date and card number. If I had lost a card with that number and expiration date, why would you send me the same card? Somebody out there could have the information if it were lost or stolen.

Then, they refuse to take off the $35 fee even though I did not speak to anyone about replacing the card and incurring an expedited charge. It's a real rip-off. Do not get this card; you will end up with too many charges and no help.

I opened this card 2 months ago with no problem, the only wait time was getting the actual card. Made my first payment ahead of schedule all was fine again. Made my second payment now all of a sudden they want to hold that money and tell me theres a 14 day hold for processing! Why? The month before I made the payment no problems and it was posted 3 days later with an available credit balance... I was told I could expedite the process by giving them a copy of the bank statement showing the funds were paid out.. They can't even tell me when I called back for the 4th time if they even received the bank statement I sent them! It's policy, it's policy is all i kept hearing like a broken record.. Customer service says absolutely nothing helpful, not even sure why they have that service in the first place. You also can't get to talk to anyone beyond a customer service rep. No one higher for some reason...

I have had this card for about three or four months and now my card is suspended because I moved to Mississippi on May 3rd and after I got here I changed my address on the app and next thing I know I have no available credit. I called the bank and they told me that they had put a hold on my account because of an address change. Said I needed to upload or send a bank statement, utility bill or a lease to prove I had actually moved. So I went to my new bank and got something with my new address on it and emailed it to Revvi. Like I told the agent I just moved and didn't have any statements yet or bills but they didn't care and they wouldn't budge on lifting the hold. Since May 9th I have called several times only to be told that they are still processing my documents and today they said there was no specific timeframe for completing the verification process. The other time I called I was told that it should be done in like 3-5 business days. What's ironic is that they sent me a letter to my new address. So if they aren't sure about my move then why even bother sending me a letter to that address? This company has terrible customer service and you have to pay a $95 program fee and on top of that you pay an annual fee that I believe is like $75. I have always made my payments on time but what does it matter if they won't let me use my card? I am thinking about closing the account after I pay the card off.

This credit card company has been one of the worst experiences I've had. I was charged a $35 expedited processing fee, yet I never even received the credit card. I would appreciate my money back.

Worst customer service ever, someone stole my card number it took me 2 weeks to actually get a person who understood English. The only help was the fraud dept once I got thru to them. 300$ limit this is a horrible card with horrible customer service. Wrote a letter to them in reference to all the above and to this day still no response at all .

1-Star Review

I’m extremely disappointed with Revvi and the way they handle business. I just got this credit card and made a payment on it right away—only to have my account restricted for no clear reason. I take my financial responsibilities seriously and have proof that my payment cleared, yet I was still embarrassed when my card was declined at the grocery store with no warning.

What makes it worse is the complete lack of communication. No email, no phone call, no text—nothing. I actually had to call to find out what was going on and when I did I was asked to send my bank statement and a bank letter just to prove my account is legitimate. This is absolutely ridiculous and unnecessary stress for a customer who is doing everything right.

I do not recommend this company to anyone. If you want reliability, respect, and proper communication—look elsewhere.

Not Happy at all. Was told I was approved all I needed to do was pay the 95$ fee and card would be on the way. I received nothing in regular mail, had been looking for my card in the mail. Just happened to be checking my email, days later, and found a Revvi email requesting additional documents. This should have been done BEFORE they took my money and said I was good to go. I used my last bit of money to pay this fee am broke and no card and no telling per customer service when I will get it, IF I DO. 5 Days is all I'm waiting, then if nothing? I want a refund. VERY MISLEADING. No, no fee charge until I am totally approved, despite being told I was simply pay the fee. Im very mad and feel tricked. Scammed.

I have had this card for a year with no problems the all of a sudden a fraudulent charge shows up and I am responsible for it. There is no company with the name on my statement, but I am told I made the purchase. Never use this company.

The customer service is really bad I called and made a payment on my review card and a few days later they said the payment had been returned which I know is a lie because there was money in the account that I used to pay it with they put my account on restriction so I made another payment and it cleared just fine but they are still saying my account is on restriction for 30 days what a joke I have had this card for over a year and have never been late with payments it should not be on restriction these coustomer representatives are not helpful don’t get a revvi card ever.

I never sign up for this card and now I have the shit on my credit and tried to dispute it and getting the ran around. I don't even use the name it's in and the creditor that picked it up keeps calling expecting me to pay for a card I NEVER received. The mail boxes at my place keep getting broken into around the time it this shit happen. Oct 2023

I feel like this card targets people with bad credit then exploits their situation. I signed up for this card well over a month ago. Once I was accepted, I was notified that there would be a $95.00 service fee, that I immediately paid. Pretty soon as I waited and waited for my card to show up, I got a text telling me that I was late on a payment for my Revvi card!? Confused I called customer service and the rep I spoke with informed me that the payment was for the annual fee to which I replied I haven’t even received my card yet, he also said that I ordered a custom card, which I specifically and deliberately did not do, long story short this guy just told me what I wanted to hear and acted like he took care of everything and that I didn’t have to make any payments until after I had received and activated my card. Well turns out he just flat out lied to me. I just got another late payment text and this time when I called the girl said basically I am late on my payment for the card I don’t even physically possess yet, and there’s nothing she can do to help me and basically there’s nothing I can do about it… But I am going to do something, I’m going to cancel this nightmare card now and attempt to get my “service fee” reimbursed. I’m not very optimistic about it but at least I’m getting out of this scam card earlier rather than later… Please do yourself a favor and explore other options, because Revvi card is basically a total scam!!!

Update I just finally had a decent call with customer service, and that was just to get my account closed and get the service fee reversed, not sure but possibly went that way because I was recording the call and I let them know that I was, but the girl I spoke with said that she closed my account and that I should get the service fee back in 10 to 14 days so we’ll see. But whatever you do do not sign up for Revvi card!!! And don’t just take my word, go ahead and read all these other reviews…

TerriblREVVIe Company. I've never applied to this company for any of their products. However, I see on my credit profile and inquiry by REVVI. As I've reached out to them since 2023, that items remains on my credit profile. As I have spoken with the FTC, SEC, FCRA and the CFPB, REVVI according to Consumer Law, is legally responsible for any erroneous errors and consumer can be compensated $1000.00 for each occurrence.

You would think that a credit card company would reward its paying customers. Not Revvi! Apparently it’s considered “suspicious” to make high payments on your card. Perhaps they just want to screw us with interest on our balances?!? That’s my thought! Other credit card companies reward high and timely payments with credit line increases and other incentives but don’t do this with Revvi. Pay only what you owe, interest be damned! Because otherwise your card will be frozen.

Better yet, pay it in full and let your card be frozen because it simply isn’t worth it! Pay it off and be done with them. Close the account. Sure, closing it will impact your credit. But it’s better than the alternative.

Had the card for 6 months, anytime I made a payment over $100 on the card they would lock my card so I couldn’t use it until I provided them with my bank information proving I made the payment.. after they locked it for the 4th time and wanted me to prove I made the payment I canceled it. During the cancellation process, they told me that they could keep my personal and work phone number and their system to call if there are any issues… When I told them that they are not to call my work for anything that the balance is zero and I just wanna close the card they told me it didn’t matter what I said, they could contact my employer for anything… avoid this card at all cost!

They let a hacker into my account, changed my address and phone number on the account. Then made me responsible for the fraudulent charges. Closed my account and are not sending me a new card

I recently got approved for Revvi, paid the $95 account fee used my card ONE time at B&BW for $21.08 I don't have any of my credit card saved to my phone nor had I put Revvi in my phone at all I swiped in store at B&BWorks and when I got home that night I had 4 fraudulent charges for "TIKTOK PROMOTION" all for $12.00. I called customer service immediately. The next day 3 more "TIKTOK PROMOTION" $12.00 Charges popped up. I am DONE DONE DONE WHAT A WASTE OF $95 I can't get back. Avoid REVVI AT ALL COST. I AM CLOSING THIS ACCOUNT DOWN COMPLETELY TODAY. I also would like to add I can't be 100% certain but I feel like what happened to me was an inside job by the employees and the reason I say this is because the first time I called to report the fraud I asked the rep I was on the phone with if I should get a hold of bath & body works and let them know their card reader might be tampered with that's the only place I used it My card has been in my wallet since I got it and he said "no no no it doesn't happen like that it doesn't just spread like a virus, my coworker says people post card holders information on the "black web" all the time and people buy it." That was totally out of left field and it had me stumped and it made me very suspicious. I have four other credit cards that I've had for quite some time now and I've never had an issue The fact that I use this card one time and immediately had seven fraudulent charges for the same thing same amount within 24 hours something doesn't add up here. PLEASE DONT CONSIDER REVVI it's a waste of your money and your time and a loss of peace dealing with the nonsense. Last thing I'm going to add about this I opened this account with $95 on January 29th 2025 I used it for the first time on February 4th 2025 and within a few hours seven fraudulent charges were on my account I feel like I've been robbed of $95 and my sanity lol (laughing to keep from losing my mind with this!)

Most embarrassing moment in my life have 300 available money on my card. Checked into a hotel. The payment has approval status. 3 hours later was told I need to leave the hotel. Card is invalid... what a joke

Impossible to speak to customer service

Incompetence and high fees

Low credit limit

get another card. These people are incompetetant

Don’t do it!! Please don’t. They promised me a $300 credit limit. And when the card came in the mail, and after I paid $95 to get it, they had added so many fees, that I owed them $400, before I even used the card. I can’t believe that shit is legal. I literally got a credit card, with a $300 limit, and when it arrived, I owed $400!! There’s a special place in hell for these people!! Please don’t do it.

I applied for a low end Revvi card and it's been nothing but a headache. The app is outdated and I can never sign in. I have called with my last three payments over the phone and confirmed each payment. They never processed one payment or contacted me via phone or email. They reported that I am over limit. This company is a huge fraud run. They don't repair credit, they try to ruin it