The hole experience was fine first phone flawless the second one the note 20 battery was done only lasted a few hours on a full charge so had it replaced at Samsung
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Arrived 4 days after placing an order. It came the way they described it at the website. 94% battery health. Bought it in an excellent condition. No marks, No scratches, no dents, not cracked, u can... See more
Company replied
What impressed me most was the combination of price, quality, and trust. The device arrived in excellent condition with 100% battery health and felt just like a brand-new device. The 2-year warranty a... See more
Company replied
Company details
Written by the company
Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.
Contact info
In5 Tech, King Salman Bin Abdulaziz Al Saud Street, 73000, Dubai, U.A.E.
- contact@revibe.me
- revibe.me
4.2
Great
5K reviews
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Replied to 98% of negative reviews
Typically replies within 24 hours
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Delevery service
Very high standards delivery tracking system....its gives each an every update
13 May 2026
Unprompted review
Reply from Revibe
Our team is buzzing after reading your Revibe review — thank you! We'll keep working hard to deliver this level of experience every time.
Absolutely shocking & worst service…
Absolutely shocking & worst service from the Scammers Revibe.
I bought Samsung Z Fold 5 in black Grey colour excellent condition, phone came in a different colour, when device is switched on shows LGU+ Korean network, phone has Korean writings. Returned phone immediately after delivery but Revibe service was the most unprofessional & unethical, I had to pay my own shipment & when phone landed in Dubai ,they refused to accept claim & i had to use approximately 5k to courier it back, as if this wasn't enough these scammers cost me to pay import duties.
Crap service i will not recommend these scammers to anyone.
Arsany, Habiba worst ever service from the customer department!!!
30 April 2026
Unprompted review
Reply from Revibe
Hello Bongane,
We would like to clarify a few important points regarding your claims.
First of all, Korea is the home country of Samsung. Seeing Korean network information or Korean writing on the device does not make the device fake or invalid as you are implying.
Secondly, regarding the shipment costs you mentioned, no one requested that you ship the device internationally at your own expense. If a claim is raised properly through our official process, an airway bill is generated by our team free of charge for the customer according to our policy.
We kindly ask that you refrain from blaming the company for personal decisions that were not instructed by our team.
Additionally, calling us scammers is a serious defamatory accusation. We are a respectable company with an established reputation, and we do not take false accusations lightly.
We remain committed to assisting customers professionally through the proper channels and according to our policies.
Best regards,
Revibe | Customer Experience Team
They use cheap wooden glue to hold the…
They use cheap wooden glue to hold the phone together. One fall and you are screwed they simply ignore your emails and there is no humans to interact with. Buy from them if you have money to throw in the toilet pot and flush away
18 May 2026
Unprompted review
Reply from Revibe
Hello Vergal,
We understand that you are frustrated with your experience, however, we kindly ask that communication remains professional and respectful.
If you are facing an issue with your device, please use the proper support and warranty channels to raise a claim so our team can review and assist you accordingly. However, this level of mockery and defamatory language toward our company is unacceptable.
We remain committed to assisting customers through the appropriate processes and according to our policies.
Best regards,
Revibe | Customer Experience Team
Happiness en pleasure dealing with…
Happiness en pleasure dealing with Revibe
19 May 2026
Unprompted review
Reply from Revibe
Thank you for taking the time to leave such a thoughtful Revibe review. We're lucky to have customers like you!
Excellent service from Revibe.A trusted…
Excellent service from Revibe.A trusted company to purchase devices from they do what they advertise regarding warranty claims and the refund process.I used both and received excellent service.
13 May 2026
Unprompted review
Reply from Revibe
Our team is buzzing after reading your Revibe review — thank you! We'll keep working hard to deliver this level of experience every time.
The Quality I choosed exactly match…
The Quality I choosed exactly match with delivered item..
15 May 2026
Unprompted review
Reply from Revibe
This really brightened our day! At Revibe, our goal is to make every experience seamless, and your review tells us we're on the right track.
Reply from Revibe
Thanks for the wonderful Revibe review! We're always adding fresh finds from our suppliers, so there's plenty more to discover.
Revibe is a smart alternative to buying new. I received a device that felt brand new with 100% battery health, a 2-year warranty, and great value for the price.
What impressed me most was the combination of price, quality, and trust. The device arrived in excellent condition with 100% battery health and felt just like a brand-new device. The 2-year warranty also gave me extra confidence in my purchase.
14 May 2026
Unprompted review
Reply from Revibe
Your support means everything to us! We hope this is just the first of many great Revibe experiences for you.
i want to give 5 atR
19 February 2026
Unprompted review
Reply from Revibe
Thanks for the wonderful Revibe review! We're always adding fresh finds from our suppliers, so there's plenty more to discover.
Great Service…
I was impressed with the communication and updates after placing an order for my device. Delivery via DHL was fast and updates were frequent. Very impressed, my device was delivered in an immaculate condition, almost brand new to be honest, the device has been working perfectly for now and I have been testing it for a few days. Great service so far from Revibe!
15 May 2026
Unprompted review
Reply from Revibe
What an amazing Revibe review — thank you! We put a lot of care into every order, and it's so rewarding to know it shows.
The promotion/discount was great
The promotion/discount was great. The warranty is really there and the price of the iPhone is amazing.
21 May 2026
Unprompted review
Reply from Revibe
Thanks for sharing your Revibe review. We’re happy you had a great experience.
Great service but just hope you can…
Great service but just hope you can change things abit. Show all phones with sim slot, 1 or dual sim
16 February 2026
Unprompted review
Reply from Revibe
Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.
And thank you for that valuable feedback, we will make sure to take it into consideration.
Thank you Shehab Eldin from the Revibe…
Thank you Shehab Eldin from the Revibe team .He made sure I got my device on time and answered all the queries I had
20 May 2026
Unprompted review
Reply from Revibe
We appreciate your kind Revibe review. Glad we could help!
Quality
Quality, the delivery is very fast,the unit is in prestine condition
13 May 2026
Unprompted review
Reply from Revibe
Your support means everything to us! We hope this is just the first of many great Revibe experiences for you.
Using this company to buy my iPhone and…
Using this company to buy my iPhone and laptop was the best thing I have done
18 May 2026
Unprompted review
Reply from Revibe
Thank you for taking the time to leave such a thoughtful Revibe review. We're lucky to have customers like you!
REVIBE IS A SCAM
I ordered an Ipad on the 16 April 2026 which i received on the 20th April 2026. I then returned it and the driver collected it on the 22nd April 2026 due to the fact that I requested a full refund of R4,999 as I was unhappy with the purchase.
Firstly my reason for returning is that the ipad had dents and the screen was replaced with dirt under. I chose 'Excellent' which did not stipulate dents it said minor scratches. Secondly I called their offices to confirm if the ipad is wifi and cellular compatible. The lady i spoke to said it is and will work with an esim. She lied it does not. As I have checked the model number and it is only wifi not cellular.
Today the 19 May 2026, I received an email from Yusef stating that unfortunately your claim was deemed invalid. Also note that the Ipad was never used.
I urgently requested a refund and get told a hole lot of crap. REVIBE IS A SCAM people. I will be taking them to OMBUD as well.
20 April 2026
Unprompted review
Reply from Revibe
Hello Raaydah,
We understand your frustration regarding this situation, however, we would like to clarify that Revibe is not a scam. We operate according to clear policies that have been in place for years and are applied consistently to all customers.
Please note that if an item is returned with additional damage or in a condition different from how it was originally delivered, the return or claim may be deemed invalid according to our policy. This policy is clearly established and is not a surprise or a newly introduced condition.
Our team carefully inspects all returned devices before making a final decision, and the outcome of your claim was based on the assessment conducted upon receiving the device back.
We remain committed to assisting our customers professionally and transparently.
Please don’t hesitate to reach out if you need any further assistance—we’re here to support you.
Best regards,
Revibe | Customer Experience Team
Good
I want to buy a new phone iPhone 15, that's why I am returning it.
19 May 2026
Unprompted review
Reply from Revibe
What an amazing Revibe review — thank you! We put a lot of care into every order, and it's so rewarding to know it shows.
I don't get the hate for this company
I don't get the hate for this company. I received a 100% working device and only took 9 days to deliver.
14 May 2026
Unprompted review
Reply from Revibe
So glad you enjoyed shopping with us! Positive Revibe reviews like yours keep us motivated.
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