Restored Furniture Reviews 

1,672
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the pieces of furniture are beautifully restored, exactly as described, and arrive in wonderful condition. People are also very pleased with the helpful delivery teams who handle items with great care and place them in the correct rooms. Buyers consistently note the smooth purchasing process, clear website photos, and supportive customer service throughout their transactions. Some reviewers were not happy with occasional delivery delays or unexpected scheduling issues that arose during the process. A few consumers also experienced minor communication gaps or found dealing with the heavy protective packaging quite challenging.

What people talk about most

Product

People report positive experiences with product, highlighting that items are beautifully restored and match... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the fast, prompt, and... See more

Quality

Clients share positive opinions on quality, expressing delight with the beautifully restored furniture they... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members and delivery drivers as... See more

Service

Reviewers mention positive feedback about service, highlighting wonderful furniture and an easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The piece of furniture I bought is fabulous. It has been beautifully restored with the drawers and doors opening easily. The delivery was fast and efficient with the the article I bought very carefull... See more

Rated 5 out of 5 stars

Have bought a number of things - Ercol sideboard and rocking chairs, dressing table, mirror, hall stand, small cabinet, cd shelves, bookshelves. All great - beautifully restored and much nicer and bet... See more

Rated 5 out of 5 stars

Excellent restored furniture which we brought unseen apart from photos and a description. I absolutely love how it looks in my kitchen/diner. It was dispatched so well packaged that it arrived looking... See more

Rated 5 out of 5 stars

The restored oak bureau is great, much admired! Exactly how we thought it would be, thank you so much. We were kept in touch about the delivery, which was late, but due to very bad road conditions. T... See more


Company details

  1. Furniture Store

Information provided by various external sources

A wide range of restored, painted, shabby chic and classic furniture, restored by a national charity working with the homeless and addicted.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,672)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb service and quality

Communication was always very quick with emails about a few concerns of size etc. Really professional and friendly team, and the courier service was also top notch for such a large piece of furniture. Would definitely return and recommend.

2 April 2025
Rated 5 out of 5 stars

Great service!

I ordered a wooden storage box, it arrived a lot quicker than I thought it was going too and I was updated by email on delivery progress. Thank you I love the item.

6 March 2025
Rated 5 out of 5 stars

Had an amazing experience

Had an amazing experience. Jacob was welcoming and very helpful and even gave me a tour of the workshop. The work, support and environment that is being created for the workforce is commendable. I would definitely make a point of buying again when I need another piece of furniture.

6 March 2025
Rated 5 out of 5 stars

Always knew what was happening.

You were so helpful keeping me in the picture, my little blue Welsh dresser was so well wrapped up delivered within a few days of ordering,and is gorgeous . I am thrilled with it, now we have to pick paint ,so that it stands out from the wall .
Will certainly keep you in mind if we we need anything else.

6 March 2025
Rated 5 out of 5 stars

Unique

Unique, high quality furniture. Have a few of their pieces now. Considerate delivery too!

3 February 2025
Rated 5 out of 5 stars

5 star experience all round

We’ve just had a delivery this morning from Restored Furniture and we are blown away by the quality and beauty of the furniture. Would also like to highlight that the staff arranging the delivery and those that delivered the furniture were all very lovely to communicate with and excellent at their jobs. Thank you all.

5 February 2025
Unprompted review

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